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Abbas, Ahmad Rosly, Low, K. S., Ahmad, Ir. Mohd Noh, Chan, J. H. ORCID: 0000-0002-6275-9763 , Sasekumar, A., Abdul Ghaffar, Fauza, Osman Salleh, Khairulmaini, Raj, John K., Abdul Yamin, Saad, Wan Aida, Wan Zahari, Phua, Y. T., Phua, Y. N., Wong, Y. Y., Jamaludin, Ir. Mashitah, Jaafar, Shaari and Hee Yau, Phoon (2005) Assessment parameters for coal-fired generation plant site selection. International Energy Journal, 6 (1):part 4. pp. 45-54. ISSN 1513-718X

Adebanjo, D. ORCID: 0000-0003-4845-9411 (2010) Business models and sustainability of e-clusters. In: 2010 IEEE International Conference on Management of Innovation and Technology (ICMIT). IEEE, Piscataway, NJ, USA, pp. 1045-1049. ISBN 978-1-4244-6565-1 (doi:https://doi.org/10.1109/ICMIT.2010.5492886)

Adebanjo, D. ORCID: 0000-0003-4845-9411 (2010) Challenges and approaches to customer development in co-located high-tech start-ups. In: 2010 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM). IEEE, Piscataway, NJ, USA, pp. 163-167. ISBN 978-1-4244-8501-7 ISSN 2157-3611 (doi:https://doi.org/10.1109/IEEM.2010.5674446)

Adebanjo, D. ORCID: 0000-0003-4845-9411 (2008) E-crm implementation – A comparison of three approaches. In: ICMIT 2008. 4th IEEE International Conference on Management of Innovation and Technology, 2008. IEEE, Piscataway, NJ, USA, pp. 457-462. (doi:https://doi.org/10.1109/ICMIT.2008.4654408)

Adebanjo, D. ORCID: 0000-0003-4845-9411 (2006) Evaluating the effects of Customer Relationship Management using modelling and simulation techniques. In: 2006 IEEE International Conference on Management of Innovation and Technology (ICMIT). Institute of Electrical and Electronics Engineers, Piscataway, NJ, USA, pp. 451-454. ISBN 1-4244-0147-X (doi:https://doi.org/10.1109/ICMIT.2006.262203)

Adebanjo, D. ORCID: 0000-0003-4845-9411 (2009) UK food industry view on reduction of distances travelled in the supply chain. In: Third International Conference on Operations and Supply Chain Management (ICOSCM 2009), 28-30 Jul 2009, Wuhan, China.

Adebanjo, D. ORCID: 0000-0003-4845-9411 (2004) An analysis of post-block exemption competitive and strategic options in the UK auto industry. In: 2004 IEEE International Engineering Management Conference, 2004. Proceedings. IEEE, Piscataway, NJ, USA, pp. 52-56. ISBN 0-7803-8519-5 (doi:https://doi.org/10.1109/IEMC.2004.1407074)

Adebanjo, D. ORCID: 0000-0003-4845-9411 and Khoo, C. (2003) CRM implementation – approaches for classifying and configuring e-CRM applications. In: One World? One View of OM? The Challenges of Integrating Research & Practice [Proceedings of the 10th Annual EurOMA Conference]. Servici Grafici Editoriali, Padova [Padua], Italy, pp. 3-12.

Adebanjo, D. ORCID: 0000-0003-4845-9411 , Mann, R., Mohammad, M. and Bareduan, S. (2019) A study of the activities and impact of the Asian productivity organisation (APO). International Journal of Productivity and Performance Management, 68 (2). pp. 262-275. ISSN 1741-0401 (doi:https://doi.org/10.1108/IJPPM-09-2017-0227)

Adebanjo, D. ORCID: 0000-0003-4845-9411 and Tickle, M. (2012) Development processes in B2B virtual communities. In: Proceedings of the 2012 IEEE International Conference on Management of Innovation & Technology (ICMIT). IEEE, Singapore, pp. 365-369. ISBN 978-1-4673-0110-7 (doi:https://doi.org/10.1109/ICMIT.2012.6225833)

Adebanjo, D. ORCID: 0000-0003-4845-9411 , Tickle, M., Lin, Y. ORCID: 0000-0001-7118-2946 and Bourlakis, M. (2016) E-business capabilities in developed and developing countries: Different or the same? In: Proceedings of the 2016 IEEE International Conference on Management of Innovation and Technology (ICMIT). IEEE, Bangkok, Thailand, pp. 19-24. ISBN 978-1-5090-1500-9 (doi:https://doi.org/10.1109/ICMIT.2016.7605001)

Adebanjo, D. ORCID: 0000-0003-4845-9411 , Tickle, M., Ojadi, F. and Mann, R. (2014) The use of improvement tools: a comparison between sectors and industries. In: 2013 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2013). Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 517-521. ISBN 978-1-4799-0986-5 ISSN 2157-3611 (doi:https://doi.org/10.1109/IEEM.2013.6962465)

Adebanjo, D. ORCID: 0000-0003-4845-9411 and Xiao, P. (2006) Managing reverse logistics in the Chinese automobile industry. In: 2006 IEEE International Conference on Management of Innovation and Technology. Institute of Electrical and Electronics Engineers, Piscataway, NJ, USA, pp. 834-838. ISBN 1-4244-0147-X (doi:https://doi.org/10.1109/ICMIT.2006.262338)

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2008) Assessing the application of internet technology in downstream automotive supply chains. In: Supply Chain Innovations: People, Practice and Performance. Proceedings of the Logistics Research Network Annual Conference 2008. University of Liverpool / Chartered Institute of Logistics and Transport (UK), Liverpool, UK, pp. 253-258.

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2002) Customer satisfaction. Leatherhead Food Research Assocation, Letherhead, UK. ISBN 9781904007449

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2009) A case-based framework for deploying e-CRM solutions in SMEs. In: EURAM 2009. 9th Annual Conference - "Renaissance & Renewal in Management Studies", 11-14 May 2009, ACC Arena, Mersey River Waterfront, Liverpool, UK.

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Abbas, Ahmed, El Kahlout, Zeyad, Al Nuseirat, Ahmad and Mann, Robin (2018) Key success factors for co-ordinated benchmarking projects using the TRADE Benchmarking Model: Lessons from Dubai. In: The 25th International Annual EurOMA Conference, 24-26 June 2018, Budapest, Hungary.

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Laosirihongthong, Tritos, Samaranayake, Premaratne and Teh, Pei-Lee (2021) Key enablers of industry 4.0 development at firm level: Findings from an emerging economy. IEEE Transactions on Engineering Management, 70 (2). pp. 400-416. ISSN 0018-9391 (Print), 1558-0040 (Online) (doi:https://doi.org/10.1109/TEM.2020.3046764)

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 and Liu, Yun (2008) The impact of new and emerging technologies on customer relationships and satisfaction. In: ICQR 2007: Proceedings of the Fifth International Conference on Quality and Reliability 2007. Research Publications, Singapore, pp. 256-261. ISBN 9789810593896

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 and Mann, Robin (1999) Performance measurement guide. Leatherhead Food RA Publishing, Leatherhead, UK. ISBN 9780905748634

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Samaranayake, Premaratne, Mafakheri, Fereshteh and Laosirihongthong, Tritos (2016) Prioritization of six-sigma project selection: A resource-based view and institutional norms perspective. Benchmarking: An International Journal, 23 (7). pp. 1983-2003. ISSN 1463-5771 (doi:https://doi.org/10.1108/BIJ-09-2015-0086)

Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Teh, Pei-Lee and Ahmed, Pervaiz K. (2017) The impact of supply chain relationships and integration on innovative capabilities and manufacturing performance: the perspective of rapidly developing countries. International Journal of Production Research, 56 (4). pp. 1708-1721. ISSN 0020-7543 (Print), 1366-588X (Online) (doi:https://doi.org/10.1080/00207543.2017.1366083)

Al Nuseirat, A., El Kahlout, Z., Abbas, A., Adebanjo, D. ORCID: 0000-0003-4845-9411 , Punnakitikashem, P. and Mann, R. (2019) An analysis of a structured benchmarking project: the case of Dubai Electricity and Water Authority’s benchmarking project. Benchmarking: An International Journal, 26 (5). ISSN 1463-5771 (doi:https://doi.org/10.1108/BIJ-02-2018-0032)

B

Breen, Liz and Xie, Ying (2009) Examining the role of the customer in facilitating reverse logistics systems in NHS community pharmacy in the UK. In: 14th Logistics Research Network (LRN) Conference 2009, 9-11 Sep 2009, Cardiff Business School, Cardiff, Wales.

Butler, Steven, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 and Ismail, Hossam S. (2008) Open source software and leveraging of business effectiveness in SMEs: A case study. In: ICE-B 2008 - Proceedings of the International Conference on e-Business, Porto, Portugal, July 26-29, 2008, ICE-B is part of ICETE - The International Joint Conference on e-Business and Telecommunications. INSTICC Press, pp. 93-100. ISBN 978-989-8111-58-6

C

Chan, Felix T.S., Chong, Alain Yee-Loong and Zhou, Li ORCID: 0000-0001-7132-5935 (2012) An empirical investigation of factors affecting e-collaboration diffusion in SMEs. International Journal of Production Economics, 138 (2). pp. 329-344. ISSN 0925-5273 (doi:https://doi.org/10.1016/j.ijpe.2012.04.004)

Chan, Jin ORCID: 0000-0002-6275-9763 (2018) Learning Cities: a need for learning to develop mutually beneficial tourist-resident relations. PIMA (18).

Chan, Jin ORCID: 0000-0002-6275-9763 , Iankova, Katia, Zhang, Ying, McDonald, Tom and Qi, Xiaoguang (2016) The role of self-gentrification in sustainable tourism: Indigenous entrepreneurship at Honghe Hani Rice Terraces World Heritage Site, China. Journal of Sustainable Tourism, 24 (8-9). pp. 1262-1279. ISSN 0966-9582 (Print), 1747-7646 (Online) (doi:https://doi.org/10.1080/09669582.2016.1189923)

Chan, Jin ORCID: 0000-0002-6275-9763 , Mohd Hashim, Intan Hashima, Khoo, Suet Leng, Lean, Hooi Hooi and Piterou, Athena ORCID: 0000-0003-4138-113X (2018) Is innovation happening in George Towns's creative and cultural sectors? A comparative analysis between traditional and modern organisations. In: Asia Forum for Business Education, 15-16 January 2018, Phuket, Thailand.

Chan, Jin ORCID: 0000-0002-6275-9763 and Reiner, David (2010) Horizontal consolidation and vertical integration in a growing industry: security of supply and market access in fuel-ethanol value chain. [Working Paper]

Chan, Jin ORCID: 0000-0002-6275-9763 , Zhang, Ying, Qi, Xiaoguang and McDonald, Tom (2014) Cultural and religious influence in the adoption and diffusion of an eco-innovation in Honghe Yunnan - a UNESCO World Heritage Site in China. In: British Academy of Management Annual Conference, 09 - 11 September 2014, Belfast, NI.

Chan, Jin H. ORCID: 0000-0002-6275-9763 , Lean, Hooi Hooi and Qi, Xiaoguang (2017) Transition of economic structure and demography: The case of tourism gentrification in George Town, Penang. In: International Society for the Study of Chinese Overseas Conference 2017, 18-19 Novermber 2017, Nagasaki, Japan.

Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2013) Penang economic outlook 2013: Developing green industries in Penang. Penang Monthly.

Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2013) Will institutional elements foster the formation of an isomorphic inter-­‐organisational governance structure across an industry? In: British Academy of Management Annual Conference, 10-12 September 2013, Liverpool, UK.

Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Reiner, David (2011) Dynamics of evolution in the global fuel-ethanol industry. [Working Paper]

Chan, Jin Hooi ORCID: 0000-0002-6275-9763 , Reiner, David and Zhang, Jin (2011) Determinants of inter-firm governance mode in the biofuel value chain: Cases from China, Thailand and Vietnam. In: British Academy of Management: Building and Sustaining High Performance Organisations in a Challenging Environment, 13-15 September 2011, Aston University, Birmingham, UK.

Chan, Jin Hooi ORCID: 0000-0002-6275-9763 , Zhang, Ying, McDonald, Tom and Qi, Xiaoguang (2016) Entrepreneurship in an indigenous community: Sustainable tourism and economic development in a newly inscribed UNESCO world heritage site. In: Iankova, Katia and Hassan, Azizul, (eds.) Indigenous People and Economic Development. Routledge, Oxford, UK, pp. 189-205. ISBN 9781472434852

Chen, Shih-Yu, Piterou, Athena ORCID: 0000-0003-4138-113X , Khoo, Suet Leng and Chan, Jin H. ORCID: 0000-0002-6275-9763 (2018) The art hub in the World Heritage Site, Georgetown: a case study of creative sector entrepreneurship in the context of gentrification. In: Research Papers on Knowledge, Innovation and Enterprise. KIE Publications, London, pp. 7-22. ISBN 978-1-85924-232-2

D

Dahibhate, Ajinckya, Habib, Farooq, Ali, Abdul ORCID: 0000-0002-3034-8628 and Khan, Murtaza F. (2022) Industry 4.0 driven supply chains: technological advancements regarding logistics service providers. In: Singh Dadwal, Sumesh, Jahankhani, Hamid and Hassan, Azizul, (eds.) Integrated Business Models in the Digital Age: Principles and Practices of Technology Empowered Strategies. Business and Management, Business and Management (R0) . Palgrave Macmillan, Cham, Switzerland, pp. 151-205. ISBN 978-3030978778; 978-3030978761 (doi:https://doi.org/10.1007/978-3-030-97877-8_5)

E

Ehigiamusoe, Kizito Uyi, Lean, Hooi Hooi and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2019) Influence of macroeconomic stability on financial development in developing economies: evidence from West African region. The Singapore Economic Review, 65 (4). pp. 837-856. ISSN 0217-5908 (Print), 1793-6837 (Online) (doi:https://doi.org/10.1142/S0217590819500553)

F

Folinas, Dimitris and Manikas, Ioannis (2012) Design and development of an e-platform for supporting liquid food supply chain monitoring and traceability. In: Wang, John, (ed.) Information Technologies, Methods, and Techniques of Supply Chain Management. IGI Global, Pennsylvania, USA, pp. 290-310. ISBN 9781466609181, 9781466609198 (e-book) (doi:https://doi.org/10.4018/978-1-4666-0918-1.ch017)

G

Guan, Jingjing, Wang, Wanfei, Guo, Zhigang, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2021) Customer experience and brand loyalty in the full-service hotel sector: The role of brand affect. International Journal of Contemporary Hospitality Management, 33 (5). pp. 1620-1645. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-10-2020-1177)

H

Hashim, Intan, Lean, Hooi Hooi, Khoo, Suet Leng, Chan, Jin ORCID: 0000-0002-6275-9763 , Piterou, Athena ORCID: 0000-0003-4138-113X and Ooi, Shok Hong (2019) Positive collaborations: understanding positive relationships among key actors in creative and cultural cluster in Georgetown, Penang, Malaysia. In: AAICP2018 Proceedings. Universiti Malaysia Sabah, pp. 730-737. ISBN 978-9670582894

Huang, Lin, Lin, Yong ORCID: 0000-0001-7118-2946 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Zhou, Li ORCID: 0000-0001-7132-5935 and Luo, Jing (2015) Drivers and patterns of supply chain collaboration in the pharmaceutical industry: A case study on SMEs in China. Open Journal of Social Sciences, 3 (7). pp. 23-29. ISSN 2327-5952 (Print), 2327-5960 (Online) (doi:https://doi.org/10.4236/jss.2015.37004)

K

Khemanijkul, Kwanchai, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Laosirihongthong, Tritos and Samaranayake, Premaratne (2018) Institutional theory and technology adoption: Performance measures and drivers of medical technology in healthcare service industry. In: Proceedings of the 23nd Asia Pacific DSI Conference. The Asia-Pacific Decision Science Institute International Conference (APDSI), pp. 1-10. ISSN 1539-1191

Khoo, Suet Leng, Lean, Hooi Hooi, Mohd. Hashim, Intan Hashimah, Chan, Jin ORCID: 0000-0002-6275-9763 and Piterou, Athena ORCID: 0000-0003-4138-113X (2018) Creativity and Innovation in Creative Cities: Case of an Innovation Hub in George Town, Penang. In: ICSSI2018/ICServ2018, 13 - 15 November 2018, Taichung, Taiwan. (In Press)

L

Laosirihongthong, Tritos, Samaranayake, Premaratne and Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2014) Prioritizing lean supply chain management initiatives in healthcare service operations: A fuzzy-AHP approach. In: 2013 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2013). Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 236-242. ISBN 978-1-4799-0986-5 ISSN 2157-3611 (doi:https://doi.org/10.1109/IEEM.2013.6962410)

Laosirihongthong, Tritos, Tan, Keah Choon and Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2009) Supply chain management and operational performance: An exploratory analysis of ASEAN automotive OEM suppliers. In: ICOSCM 2009: Proceedings of the Third International Conference on Operations and Supply Chain Management. Third International Conference on Operations and Supply Chain Management, pp. 515-522. ISSN 1993-9078

Laosirihonthong, T, Adebanjo, D ORCID: 0000-0003-4845-9411 , Samaranayake, P, Subramanian, N and Boon-Itt, S (2018) Prioritizing warehouse performance measures in contemporary supply chains. International Journal of Productivity and Performance Management. ISSN 1741-0401 (doi:https://doi.org/10.1108/IJPPM-03-2018-0105)

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing, Huang, Lin, Zhou, Li ORCID: 0000-0001-7132-5935 and Ieromonachou, Petros ORCID: 0000-0002-5842-9585 (2015) Nurturing business ecosystem with modular architecture. In: Proceedings of the 2015 European Academy of Management Conference. EURAM, Warsaw, Poland.

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing, Ieromonachou, Petros ORCID: 0000-0002-5842-9585 and Zhou, Li ORCID: 0000-0001-7132-5935 (2015) The Antecedents of Service Innovation and Its Impacts on Manufacturing Firms’ Performance. In: Proceedings of the 22nd International Annual EurOMA Conference. EUROMA, Neuchâtel, Switzerland, pp. 1-10.

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing and Zhou, Li ORCID: 0000-0001-7132-5935 (2010) Modular logistics service platform. In: Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. IEEE Computer Society, Piscataway, USA, pp. 200-204. ISBN 9781424471188 (doi:https://doi.org/10.1109/SOLI.2010.5551582)

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing, Zhou, Li ORCID: 0000-0001-7132-5935 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Huang, Lin, Cai, Shuqin and Ma, Shihua (2014) The impacts of service quality and customer satisfaction in the e-commerce context. In: 11th International Conference on Service Systems and Service Management (ICSSSM) 2014. IEEE, Piscataway, NJ US. ISBN 9781479931330 (doi:https://doi.org/10.1109/ICSSSM.2014.6874093)

Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Zhou, Li ORCID: 0000-0001-7132-5935 (2012) Manufacturing strategies for time based competitive advantages. Industrial Management & Data Systems, 112 (5). pp. 729-747. ISSN 0263-5577 (doi:https://doi.org/10.1108/02635571211232299)

Lin, Yong ORCID: 0000-0001-7118-2946 and Pekkarinen, Saara (2011) QFD-based modular logistics service design. Journal of Business and Industrial Marketing, 26 (5). pp. 344-356. ISSN 0885-8624 (doi:https://doi.org/10.1108/08858621111144406)

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2008) Supply-side collaboration with modular supply: cases from Chinese automotive industry. In: Mass Customization Services, IMCM 2008, Copenhagen, Denmark, June 19-20, 2008. Technical University of Denmark, Copenhagen, Denmark, pp. 9-24. ISBN 9788790855123

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Zhou, Li ORCID: 0000-0001-7132-5935 (2010) Service supply chain: nature, evolution, and operational implications. In: Huang, George Q., Mak, K.L. and Maropoulos, Paul G., (eds.) Proceedings of the 6th CIRP-Sponsored International Conference on Digital Enterprise Technology. Advances in Intelligent and Soft Computing (66). Springer, Berlin / Heidelberg, pp. 1189-1204. ISBN 978-3-642-10429-9 (doi:https://doi.org/10.1007/978-3-642-10430-5_91)

Lin, Yong ORCID: 0000-0001-7118-2946 and Zhou, Li ORCID: 0000-0001-7132-5935 (2009) An application of quality function deployment and modularity to logistics service design. In: Proceedings of the 14th Logistics Research Network Annual Conference 2009. The Chartered Institute of Logistics and Transport, Corby, Northamptonshire, UK, pp. 911-915. ISBN 9781904564317

Lin, Yong ORCID: 0000-0001-7118-2946 and Zhou, Li ORCID: 0000-0001-7132-5935 (2008) The impact of component commonality on inventory cost with guaranteed delivery time. In: Fifteenth International Working Seminar on Production Economics. Pre-prints. Congress Innsbruck, Innsbruck, Austria, pp. 247-259.

Lin, Yong ORCID: 0000-0001-7118-2946 and Zhou, Li ORCID: 0000-0001-7132-5935 (2011) The impacts of product design changes on supply chain risk: a case study. International Journal of Physical Distribution & Logistics Management, 41 (2). pp. 162-186. ISSN 0960-0035 (doi:https://doi.org/10.1108/09600031111118549)

Lin, Yong ORCID: 0000-0001-7118-2946 and Zhou, Li ORCID: 0000-0001-7132-5935 (2009) A study on the cost sharing model for supply lead time reduction with component commonality. In: 16th International Annual EurOMA Conference: Implementation - realizing Operations Management knowledge, 14-17 Jun 2009, Chalmers University of Technology, Göteborg, Sweden.

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke, Ma, Shihua and Yin, Zhe (2013) The impact of supplier-supplier collaboration on firm performance. In: Service Operations and Logistics, and Informatics (SOLI), 2013 IEEE International Conference on. IEEE, Dongguan, Chaina, pp. 488-493. ISBN 978-1-4799-0529-4 (doi:https://doi.org/10.1109/SOLI.2013.6611464)

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke and Shi, Yongjiang (2012) Service supply chain: Configuration structure and operations mechanism. In: 2012 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI). Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 336-340. ISBN 9781467324007 (doi:https://doi.org/10.1109/SOLI.2012.6273558)

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Shi, Yongjiang and Ma, Shihua (2009) 3C framework for modular supply networks in the Chinese automotive industry. The International Journal of Logistics Management, 20 (3). pp. 322-341. ISSN 0957-4093 (doi:https://doi.org/10.1108/09574090911002805)

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Zhenkun, Zhou, Li ORCID: 0000-0001-7132-5935 and Ma, Shihua (2013) ERP implementation service supply chain. E-Logistics and E-Supply Chain Management: applications for evolving business. IGI Global, Hershey, PA, pp. 1-14. ISBN 9781466639140

Lo Nigro, Giovanna, Matsukawa, Hiroaki and Zhou, Li ORCID: 0000-0001-7132-5935 (2015) Editorial: Current research issues in production economics. International Journal of Production Economics, 170 (Part B). pp. 375-376. ISSN 0925-5273 (doi:https://doi.org/10.1016/j.ijpe.2015.11.005)

M

Mafakheri, Fereshteh, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 and Genus, Audley (2020) Coordinating biomass supply chains for remote communities: a comparative analysis of non-cooperative and cooperative scenarios. International Journal of Production Research, 59 (15). pp. 4615-4632. ISSN 0020-7543 (Print), 1366-588X (Online) (doi:https://doi.org/10.1080/00207543.2020.1767312)

Manish, K., Adebanjo, D. ORCID: 0000-0003-4845-9411 , Chan, Jin ORCID: 0000-0002-6275-9763 and Mishra, A. ORCID: 0000-0003-4845-9411 (2018) Skillsets currently needed for effective supply chain management leadership. In: Academy of Business Research Conference, Boston, Massachusetts. (Unpublished)

Mann, Robin, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Abbas, Ahmed, Al-Nuseirat, Ahmad, Al-Neaimi, Hazza and El-Kahlout, Zeyad (2017) Achieving performance excellence through benchmarking and organisational learning. DGEP and COER Limited.

Mann, Robin, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Abbas, Ahmed, El Kahlout, Zeyad Mohammad, Al Nuseirat, Ahmad Abdullah and Al Neaimi, Hazza Khalfan (2020) An analysis of a benchmarking initiative to help government entities to learn from best practices - the 'Dubai We Learn' initiative. International Journal of Excellence in Government, 2 (1). pp. 2-23. ISSN 2516-4384 (doi:https://doi.org/10.1108/IJEG-11-2018-0006)

Mann, Robin and Adebanjo, Oludotun ORCID: 0000-0003-4845-9411 (1997) Business excellence in the food and drink industry: Practical ways to improve performance. Financial Times Retail & Consumer Publishing, London, UK. ISBN 9781853349720

McDonald, Tom, Zhang, Ying and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2015) A cultural interpretation of ethnic tourism: Case study of Honghe Hani Rice Terrace. Tourism Planning and Design, 16. pp. 32-39. ISSN 9787112182022

Meehan, Joanne, Parkhouse, Adam, Drake, Paul, Vogel, Kiera and Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2013) Housing operations management rebuilt on firm foundations; the case of Cartrefi Conwy. In: 20th International Annual EurOMA Conference: Operations Management at the Heart of the Recovery, 7-12 Jun 2013, Dublin, Ireland.

Michaelides, R., Tickle, M., Adebanjo, D. ORCID: 0000-0003-4845-9411 and Mann, R. (2011) Exploring business excellence in Asia. In: 2011 IEEE International Conference on Quality and Reliability (ICQR). IEEE, Piscataway, NJ, USA, pp. 389-402. ISBN 978-1-4577-0626-4 (doi:https://doi.org/10.1109/ICQR.2011.6031749)

N

Nasiri, Fuzhan, Mafakheri, Fereshteh, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 and Haghighat, Fariborz (2016) Modeling and analysis of renewable heat integration into non-domestic buildings - the case of biomass boilers: A whole life asset-supply chain management approach. Biomass and Bioenergy, 95. pp. 244-256. ISSN 0961-9534 (doi:https://doi.org/10.1016/j.biombioe.2016.10.018)

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Ojadi, F. and Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2018) Managing product distribution risks: A study of companies in the North East of Nigeria at the peak of Boko Haram insurgency. In: The 2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2018), 16-19 December, 2018, Bangkok, Thailand. (Unpublished)

Ojadi, Francis, Tickle, Matthew, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 , Laosirihongthong, Tritos and Boon-itt, Sakun (2016) Supplier qualification for high value goods and services in Nigeria: A comparison of qualified and non-qualified suppliers. International Journal of Logistics Research and Applications, 20 (3). pp. 201-216. ISSN 1367-5567 (Print), 1469-848X (Online) (doi:https://doi.org/10.1080/13675567.2016.1210105)

Ojadi, Frank and Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2011) A process for the prequalification of suppliers for a service organisation in a developing economy. In: 18th International Annual EurOMA Conference: Exploring Interfaces, 3-6 Jul 2011, Cambridge, UK. (Unpublished)

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Parker, Andrew, Pallotti, Francesca and Lomi, Alessandro (2021) New network models for the analysis of social contagion in organizations: an introduction to autologistic actor attribute models. Organizational Research Methods, 25 (3). pp. 513-540. ISSN 1094-4281 (Print), 1552-7425 (Online) (doi:https://doi.org/10.1177/10944281211005167)

Pei-Lee, Teh, Laosirihongthong, Tritos and Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2014) The complementary of TQM on technology management strategy: A multinational perspective from the ASEAN automotive industry. In: Proceedings of the 2012 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE, Singapore, pp. 1853-1857. ISBN 978-1-4673-2945-3 ISSN 2157-362X (Online) (doi:https://doi.org/10.1109/IEEM.2012.6838067)

Pooley, Alan and Chan, Jin ORCID: 0000-0002-6275-9763 (2020) A case study on performance assessment framework for agile processes. International Journal of Business Performance Management (IJBPM), 22 (1). pp. 1-14. ISSN 1368-4892 (Print), 1741-5039 (Online) (doi:https://doi.org/10.1504/IJBPM.2021.112126)

Punnakitikashem, Prattana and Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2011) Web-based application technology in supporting VMI: Enabling factors and expected outcomes. In: IDSI-APDSI 2011. Proceedings of the 11th International Conference of Decision Sciences Institute and the 16th Annual Conference of Asia-Pacific Decision Sciences Institute. Decision Sciences Institute, pp. 259-265. ISSN 1539-1191

Punnakitikashem, Prattana, Somsuk, Nisakorn, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 and Laosirihongthong, Tritos (2009) A review of theoretical perspectives in lean manufacturing implementation. In: IEEE International Conference on Industrial Engineering and Engineering Management, 2009. IEEM 2009. IEEE, Piscataway, NJ, USA, pp. 1204-1208. ISBN 978-1-4244-4869-2 (doi:https://doi.org/10.1109/IEEM.2009.5372988)

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Qi, Xiaoguang, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 , Hu, Junyan and Li, Yifan (2020) Motivations for selecting cross-border e-commerce as a foreign market entry mode. Industrial Marketing Management, 89. pp. 50-60. ISSN 0019-8501 (doi:https://doi.org/10.1016/j.indmarman.2020.01.009)

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Rong, Ke, Hu, Guangyu, Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Guo, Liang (2015) Understanding business ecosystem using a 6C framework in Internet-of-Things-based sectors. International Journal of Production Economics, 159. pp. 41-55. ISSN 0925-5273 (doi:https://doi.org/10.1016/j.ijpe.2014.09.003)

Rong, Ke, Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Yu, Jiang (2013) Linking business ecosystem lifecycle with platform strategy: a triple view of technology, application and organisation. International Journal of Technology Management, 62 (1). pp. 75-94. ISSN 0267-5730 (Print), 1741-5276 (Online) (doi:https://doi.org/10.1504/IJTM.2013.053042)

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Tickle, M., Adebanjo, D. ORCID: 0000-0003-4845-9411 and Mann, R. (2012) Lessons from business excellence in Asia? Tools and techniques for success. In: 4th Joint World Conference on Production & Operations Management / 19th International Annual EurOMA Conference, 1-5 Jul 2012, Amsterdam, The Netherlands.

Tickle, Matthew, Adebanjo, Dotun ORCID: 0000-0003-4845-9411 and Michaelides, Zenon (2013) Factors and relationships that facilitate successful business-to-business virtual communities. In: BAM2013: Managing to Make a Difference, 10-12 Sep 2013, Liverpool, UK.

Towill, Denis R., Zhou, Li ORCID: 0000-0001-7132-5935 and Disney, Stephen M. (2007) Reducing the bullwhip effect: Looking through the appropriate lens. International Journal of Production Economics, 108. pp. 444-453. ISSN 0925-5273 (doi:https://doi.org/10.1016/j.ijpe.2006.12.024)

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Wang, Wanfei, Su, Chengcheng, Chan, Jin ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Operational risks and coping strategies of micro-enterprise in peer-to-peer accommodation service sector: evidences from China. Industrial Management & Data Systems, 120 (9). pp. 1759-1775. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2020-0238)

Wild, Nigel and Zhou, Li ORCID: 0000-0001-7132-5935 (2011) Ethical procurement strategies for international aid Non-Government Organisations. Supply Chain Management: An International Journal, 16 (2). pp. 110-127. ISSN 1359-8546 (doi:https://doi.org/10.1108/13598541111115365)

Wild, Nigel, Zhou, Li ORCID: 0000-0001-7132-5935 , Xie, Ying and Hunt, Charles (2008) Simulation games as teaching mechanisms: comparing the pedagogic differences between a physical setting and a virtual setting. In: Auinger, Andreas, (ed.) FH Science Day: Proceedings. Shaker Verlag, Aachen, Germany, pp. 330-341. ISBN 978-3-8322-7643-0

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Xie, Ying and Allen, Colin (2013) Information technologies in retail supply chains: a comparison of Tesco and Asda. International Journal of Business Performance and Supply Chain Modelling, 5 (1). pp. 46-62. ISSN 1758-9401 (Print), 1758-941X (Online) (doi:https://doi.org/10.1504/IJBPSCM.2013.051648)

Xie, Ying, Hickman, Stephen and Zhou, Li ORCID: 0000-0001-7132-5935 (2007) A critical evaluation of Enterprise Resource Planning (ERP) software sourcing and provision using theoretical constructs. International Journal of Integrated Supply Management, 3 (4). pp. 327-344. ISSN 1741-8097 (Print), 1477-5360 (Online) (doi:https://doi.org/10.1504/IJISM.2007.013367)

Xie, Ying and Zhou, Li ORCID: 0000-0001-7132-5935 (2008) A conceptual framework for designing pharmaceutical reverse logistics networks in China. In: Proceedings of the 13th Annual Logistics Research Network Conference. The Chartered Institute of Logistics and Transport, Corby, UK, pp. 420-425. ISBN 9781904564003

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Yan, H., Adebanjo, D. ORCID: 0000-0003-4845-9411 and Mahoney, F. (2004) Competitive advantage in food retail strategy and supply chain – an analysis of the UK and Chinese markets. In: 2004 IEEE International Engineering Management Conference, 2004. Proceedings. Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 90-93. ISBN 0-7803-8519-5 (doi:https://doi.org/10.1109/IEMC.2004.1407082)

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

Ying, Shun, Wang, Wanfei, Mejia, Cynthia, Wang, Youcheng, Qi, Xiaoguang and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2020) Independent travelers’ niche hotel booking motivations: the emergence of a hybrid cultural society. International Journal of Hospitality Management, 89:102573. ISSN 0278-4319 (doi:https://doi.org/10.1016/j.ijhm.2020.102573)

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Zhang, Ying, Ji, Zhongjuan, Chan, Jin ORCID: 0000-0002-6275-9763 and Pan, Xiaoyuan (2016) Tourism gentrification and sustainability of farming cultural heritage site. Journal of Minzu University of China (Philosophy and Social Sciences Edition), 43 (6):06-0076-07. pp. 76-82. ISSN 1005-8575

Zhou, Li ORCID: 0000-0001-7132-5935 , Disney, Stephen and Towill, Denis R. (2010) A pragmatic approach to the design of bullwhip controllers. International Journal of Production Economics, 128 (2). pp. 556-568. ISSN 0925-5273 (doi:https://doi.org/10.1016/j.ijpe.2010.07.023)

Zhou, Li ORCID: 0000-0001-7132-5935 and Disney, Stephen M. (2005) Bullwhip and inventory variance in a closed loop supply chain. OR Spectrum, 28 (1). pp. 127-149. ISSN 0171-6468 (Print), 1436-6304 (Online) (doi:https://doi.org/10.1007/s00291-005-0009-0)

Zhou, Li ORCID: 0000-0001-7132-5935 and Grubbström, Robert W. (2004) Analysis of the effect of commonality in multi-level inventory systems applying MRP theory. International Journal of Production Economics, 90 (2). pp. 251-263. ISSN 0925-5273 (doi:https://doi.org/10.1016/S0925-5273(03)00208-1)

Zhou, Li ORCID: 0000-0001-7132-5935 and Lin, Yong ORCID: 0000-0001-7118-2946 (2010) Dynamics performance in a hybrid system with information sharing and push policies adopted in remanufacturing process. In: The 1st Regional Conference of the European Decision Sciences Institute, July 2-3, 2010, IESE Business School Barcelona, Spain. (Unpublished)

Zhou, Li ORCID: 0000-0001-7132-5935 , Lin, Yong ORCID: 0000-0001-7118-2946 and Ieromonachou, Petros ORCID: 0000-0002-5842-9585 (2009) Assessing the selection of 3PL provider in Beijing Olympics. In: Proceedings of the 14th Logistics Research Network Annual Conference 2009. The Chartered Institute of Logistics and Transport, Corby, Northamptonshire, UK, pp. 524-530. ISBN 9781904564317

Zhou, Li ORCID: 0000-0001-7132-5935 , Naim, Mohamed M. and Disney, Stephen (2010) Dynamic performance of a recycling supply chain. In: Sixteenth International Working Seminar on Production Economics. Pre-prints. Congress Innsbruck, Innsbruck, Austria, pp. 623-634. (Unpublished)

Zhou, Li ORCID: 0000-0001-7132-5935 , Naim, Mohamed M., Tang, Ou and Towill, Denis R. (2005) Dynamic performance of a hybrid inventory system with a Kanban policy in remanufacturing process. Omega (International Journal of Management Science), 34 (6). pp. 585-598. ISSN 0305-0483 (doi:https://doi.org/10.1016/j.omega.2005.01.007)

Zhou, Li ORCID: 0000-0001-7132-5935 , Naim, Mohamed M. and Wang, Yan (2007) Soft systems analysis of reverse logistics battery recycling in China. International Journal of Logistics Research and Applications, 10 (1). pp. 57-70. ISSN 1367-5567 (Print), 1469-848X (Online) (doi:https://doi.org/10.1080/13675560600717847)

Zhou, Li ORCID: 0000-0001-7132-5935 , Xie, JiaPing and Lin, Yong ORCID: 0000-0001-7118-2946 (2010) Forecasting returns in reverse logistics using GERT metwork theory. In: 5th International Conference on Responsive Manufacturing - Green Manufacturing, ICRM 2010. Institution of Engineering and Technology, Stevenage, UK, pp. 349-356. ISBN 9781849191999 (doi:https://doi.org/10.1049/cp.2010.0456)

Zhou, Li ORCID: 0000-0001-7132-5935 , Xie, Ying, Wild, Nigel and Hunt, Charles (2008) Learning and practising supply chain management strategies from a business simulation game: a comprehensive supply chain simulation. In: Proceedings of the 2008 Winter Simulation Conference. IEEE Conference Publications . Institute of Electrical and Electronics Engineers, Piscataway, NJ, USA, pp. 2534-2542. ISBN 9781424427079 (doi:https://doi.org/10.1109/WSC.2008.4736364)

Zhou, Zhengkun, Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Yue, Feng (2010) Modularity of service design for IT company. In: Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. IEEE Computer Society, Piscataway, USA, pp. 136-141. ISBN 9781424471188 (doi:https://doi.org/10.1109/SOLI.2010.5551594)

Zhou, Zhenkun and Lin, Yong ORCID: 0000-0001-7118-2946 (2014) Platform-centric Modular Service Architecture Design KIBS-oriented Based on Front-Back Stage Decoupling. In: Software Engineering and Service Science (ICSESS), 2014 5th IEEE International Conference. IEEE, pp. 868-871. ISBN 978-1-4799-3278-8 ISSN 2327-0586 (doi:https://doi.org/10.1109/ICSESS.2014.6933703)

Zhou, Zhenkun, Lin, Yong ORCID: 0000-0001-7118-2946 and Yue, Feng (2014) Service-dominant logic for exploring modular business service system. In: Proceedings of the 2014 IEEE International Conference on Service Operations and Logistics and Informatics. Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 108-112. ISBN 9781479960583 (doi:https://doi.org/10.1109/SOLI.2014.6960702)