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ERP implementation service supply chain

ERP implementation service supply chain

Lin, Yong ORCID: 0000-0001-7118-2946, Zhou, Zhenkun, Zhou, Li ORCID: 0000-0001-7132-5935 and Ma, Shihua (2013) ERP implementation service supply chain. E-Logistics and E-Supply Chain Management: applications for evolving business. IGI Global, Hershey, PA, pp. 1-14. ISBN 9781466639140

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ERP system plays a critical role in gaining competitive advantages; however, the implementation of the ERP system is a critical success factor but a difficult process to both the software providers and the buyers of the ERP system. Designing and delivering the implementation services becomes a key challenge to the ERP suppliers. This chapter applies modular logic into service design in order to reduce complexity and increase the service variety, and develop a conceptual structure of service supply chain for delivering ERP implementation services.

Item Type: Book Section
Additional Information: E-ISBN: 9781466639157
Uncontrolled Keywords: ERP, Modularity, Product Service System, Service Supply Chain
Subjects: H Social Sciences > HB Economic Theory
Faculty / School / Research Centre / Research Group: Faculty of Business > Department of Systems Management & Strategy
Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Faculty of Engineering & Science > Natural Resources Institute > Food & Markets Department
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Last Modified: 14 Oct 2016 09:24

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