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Key success factors for co-ordinated benchmarking projects using the TRADE Benchmarking Model: Lessons from Dubai

Key success factors for co-ordinated benchmarking projects using the TRADE Benchmarking Model: Lessons from Dubai

Adebanjo, Dotun ORCID: 0000-0003-4845-9411, Abbas, Ahmed, El Kahlout, Zeyad, Al Nuseirat, Ahmad and Mann, Robin (2018) Key success factors for co-ordinated benchmarking projects using the TRADE Benchmarking Model: Lessons from Dubai. In: The 25th International Annual EurOMA Conference, 24-26 June 2018, Budapest, Hungary. (Submitted)

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Abstract

This study investigates the process for co-ordinated benchmarking projects and identifies the key success factors that facilitate such initiatives. It is based on the case of the ‘Dubai – We Learn’ initiative which comprised 13 co-ordinated benchmarking projects in different government departments. The study collected and analysed data on the 13 projects as well as perceptions of individuals that participated in the initiative. The study identified and classified the key success factors into five groups – leadership, documentation, teamwork, skills and operations. Furthermore, the success factors where differentiated by the stages of the TRADE Benchmarking Methodology for which they were most relevant.

Item Type: Conference or Conference Paper (Paper)
Uncontrolled Keywords: Benchmarking, Organisational Excellence, Dubai, TRADE Methodology
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Systems Management & Strategy
Faculty of Business > Supply Chain Management Research Group
Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Related URLs:
Last Modified: 10 May 2018 11:56
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
URI: http://gala.gre.ac.uk/id/eprint/19664

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