Article

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Prayag, Girish, Meera, S., Vinodan, A. and Shyju, P. J. (2024) Organizational resilience and recovery of tour operators: towards a challenge-metamorphosis Model. Tourism Recreation Research. ISSN 0250-8281 (Print), 2320-0308 (Online) (doi:10.1080/02508281.2024.2413833)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Calinaud, Valentine and Baum, Tom (2024) Too many barriers to overcome? Career challenges of women in the UK hospitality industry. International Journal of Tourism Research, 26 (4):e2726. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2726)

Zhang, Yakun ORCID: https://orcid.org/0000-0002-5336-7717, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Parker, Brianna (2023) Do consumers go through imagery processing processes differently? The interplay between imagery-evoking level and multidimensional mental imagery in airline ads processing. Journal of Marketing Communications. ISSN 1352-7266 (Print), 1466-4445 (Online) (doi:10.1080/13527266.2023.2246036)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Shyju, P.I, Singh, Kunawar, Bharadwaj, Rahul, Rai, Somesh and Antony, Jiju (2021) Service quality and customer satisfaction in hospitality, leisure, sport and tourism: an assessment of research in Web of Science. Journal of Quality Assurance in Hospitality & Tourism. pp. 1-27. ISSN 1528008X (Print), 1528-0098 (Online) (doi:10.1080/1528008X.2021.2012735)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Carabelli, Elisa (2021) Gastronomy tourism experiences: the cooking classes of Cinque Terre. Tourism Recreation Research. ISSN 0250-8281 (Print), 2320-0308 (Online) (doi:10.1080/02508281.2021.1975213)

Shen, Ye, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Christensen, Camilla and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2021) Perceived importance of and satisfaction with marina attributes in sailing tourism experiences: a Kano model approach. Journal of Outdoor Recreation and Tourism, 35:100402. p. 1. ISSN 2213-0780 (Print), 2213-0799 (Online) (doi:10.1016/j.jort.2021.100402)

Christensen, Camilla Paaske, Shen, Ye, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2021) Understanding British and Danish sailing tourism markets: an analysis based on Kano's evaluation matrix. Tourism Recreation Research, 48 (1). pp. 30-42. ISSN 0250-8281 (Print), 2320-0308 (Online) (doi:10.1080/02508281.2021.1891742)

Calinaud, Valentine, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Gebbels, Maria ORCID: https://orcid.org/0000-0001-9623-2655 (2020) Career advancement for women in the British hospitality industry: The enabling factors. Work, Employment and Society, 35 (4). pp. 677-695. ISSN 0950-0170 (Print), 1469-8722 (Online) (doi:10.1177/0950017020967208)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Gowreesunkar, Vanessa (2020) Guest editorial. International Journal of Tourism Cities, 6 (3). pp. 485-490. ISSN 2056-5607 (doi:10.1108/IJTC-06-2020-0129)

Šegota, Tina ORCID: https://orcid.org/0000-0001-7994-1396, Sigala, Marianna, Gretzel, Ulrike, Day, Jonathon, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Smith, Melanie, Henderson, Joan C., Seabra, Claudia, Pearce, Philip, Davidson, Rob, Van Zyn, Cina, Newsome, David and Rakić, Tijana (2019) Future agendas in urban tourism research: special editorial. International Journal of Tourism Cities, 5 (2). pp. 109-124. ISSN 2056-5607 (doi:10.1108/IJTC-06-2019-111)

Hassan, Azizul and Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2018) Tourism policy planning in Bangladesh: background and some steps forward. e-Review of Tourism Research (eRTR), 15 (1). pp. 79-87. ISSN 1941-5842 (Online)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Powell, Raymond (2013) From history to reality - engaging with visitors in the Imperial War Museum (North). Museum Management and Curatorship, 29 (1). pp. 36-49. ISSN 0964-7775 (Print), 1872-9185 (Online) (doi:10.1080/09647775.2013.869853)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Antony, Jiju, Kosgi, Hasib and Losekoot, Erwin (2013) Barriers and challenges in the application of Six Sigma in the hospitality industry: Some observations and findings. International Journal of Productivity and Perfomance Management, 6 (3). pp. 317-322. ISSN 1741-0401 (doi:10.1108/17410401311309203)

Chettiparamb, Angelique and Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2012) Responsible tourism and sustainability: the case of Kumarakom in Kerala, India. Journal of Policy Research in Tourism, Leisure & Events, 4 (3). pp. 302-326. ISSN 1940-7963 (Print), 1940-7971 (Online) (doi:10.1080/19407963.2012.711088)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2012) [Book review] Tourism and India: a critical introduction. Journal of Heritage Tourism, 7 (1). pp. 101-102. ISSN 1743-873X (Print), 1747-6631 (Online) (doi:10.1080/1743873X.2011.640462)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Cronje, Paul and Butler, Richard (2011) Tourism policy and destination marketing in developing countries: the chain of influence. Tourism Planning and Development, 8 (4). pp. 359-380. ISSN 2156-8316 (Print), 2156-8324 (Online) (doi:10.1080/21568316.2011.603885)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2010) [Book Review] Domestic Tourism in Asia: Diversity and Divergence. Journal of Vacation Marketing, 16 (2). pp. 163-164. ISSN 1356-7667 (Print), 1479-1870 (Online) (doi:10.1177/1356766710368424)

Baum, Tom, Dutton, Eli, Karimi, Shamim, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Devine, Francis and Hearns, Niamh (2007) Cultural diversity in hospitality work. Cross Cultural Management - An International Journal, 14 (3). pp. 229-239. ISSN 1352-7606 (doi:10.1108/13527600710775775)

Book Section

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Wilson, Jonathan, Cronje, Paul and Radhakrishnan, Nitin (2018) Empowerment and human resource management in tourism. Strategic Management in Tourism. CABI Tourism Texts . CABI Publishing, Wallingford, pp. 118-141. ISBN 978-1786390240

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Wilson, Jonathan A.J. and Cronje, Paul (2011) Human empowerment, management and tourism. In: Moutinho, Luiz, (ed.) Strategic Management in Tourism. CABI Publishing, Wallingford, Oxon, UK, pp. 158-181. ISBN 9781845935887

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Baum, Tom (2011) Tourism and sustainability in the Lakshadweep Islands. In: Carlsen, Jack and Butler, Richard, (eds.) Island tourism: sustainable perspectives. Ecotourism series . CABI, Wallingford, pp. 54-71. ISBN 9781845936792 (doi:10.1079/9781845936792.0054)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Morrison, Alison (2011) Community networks and sustainable livelihoods in tourism: the role of entrepreneurial innovation. Taylor & Francis, pp. 137-156. ISSN 2156-8316 (Print), 2156-8324 (Online) (doi:10.1080/21568316.2011.573914)

Conference Proceedings

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Sun Yang, Yeon, Powell, Raymond and Booth, Elizabeth (2016) Motivations in Battlefield Tourism: the case of ‘1916 Easter Rising Rebellion', Dublin. In: Springer Proceedings in Business and Economics Tourism and Culture in the Age of Innovation. Tourism and Culture in the Age of Innovation . Springer International Publishing Switzerland, Switzerland, pp. 321-331. ISBN 9783319275277 ISSN 2198-7246 (Print), 2198-7254 (Online) (doi:10.1007/978-3-319-27528-4)

Powell, Raymond and Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2015) Motivations and experiences of museum visitors: The case of the Imperial War Museum, United Kingdom. In: Cultural Tourism in the Digital Era: First International Conference IACuDiT. Springer Proceedings in Business and Economics (II). Springer International Publishing, London, UK, pp. 169-181. ISBN 978-3-319-15858-7 ISSN 2198-7246 (doi:10.1007/978-3-319-15859-4_15)

Booth, Elizabeth, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Burukhina, Olga (2015) Russian Artistic Gymnastics as a Sports Tourism Product: Some Observations and a Research Agenda. In: Cultural Tourism in the Digital Era: First International Conference IACuDiT, Athens, 2014. Springer International Publishing, pp. 81-96. ISBN 978-3-319-15858-7 ISSN 2198-7246 (doi:10.1007/978-3-319-15859-4_7)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Chettiparamb, Angelique (2015) Sustaining responsible tourism – The case of Kerala. In: Proceedings the 5th advances in hospitality & tourism marketing and management (AHTMM) conference. Association of Hospitality and Tourism Marketing and Management, pp. 63-77. ISBN 9780996424400

Baum, Tom, Devine, Frances, Dutton, Eli, Hearns, Niamh, Karimi, Shamim and Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2007) Cultural diversity in hospitality work: a comparative study of peripheral locations in the United Kingdom. In: CAUTHE 2007: Tourism – Past Achievements, Future Challenges, University of Technology Sydney. University of Technology Sydney, Sydney, N.S.W., Australia, pp. 966-978. ISBN 9780646469980

Conference or Conference Paper

Oham, Charles ORCID: https://orcid.org/0000-0003-0477-0347, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Coca-Stefaniak, Andres ORCID: https://orcid.org/0000-0001-5711-519X (2019) The Role of Spiritual Capital on Social Entrepreneurship. In: Historic International Conference on Spirituality and the Professions, 16 May, 2019 - 18 May, 2019, Waterford, Ireland. (Unpublished)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Shen, Ye, Christensen, Camilla and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2019) How to better satisfy sailing tourists: An analysis based on Kano's Evaluation Matrix. In: Annual ICHRIE Summer Conference!, 24-26 July 2019, New Orleans. (Submitted)

Chettiparamb, Angelique and Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2012) Planning for responsible tourism and sustainability: the case of Kumarakom in Kerala, India. In: AESOP 2012, 11-15 Jul 2012, Ankara, Turkey. (Unpublished)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Morrison, Alison (2010) Entrepreneurial innovation and community networks: Coconut Palms eco-heritage tourism resort. In: Tourism Entrepreneurship Conference 2010, 26 - 27 April 2010, Wilfrid Laurier University, Ontario, Canada.

Cronje, Paul and Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X (2008) Image divide in destination marketing: an exploration of the chain of influence in South African tourism marketing. In: 2008 EuroCHRIE Conference "Building a Legacy, Living the Dream: 2020 Vision for Hospitality and Tourism", 11-14 Oct 2008, Dubai, UAE.