accident causation theory

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:10.1108/IJCHM-01-2019-0022)

belief restoration

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:10.1108/IJCHM-04-2020-0335)

Chinese tourism officers

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Yang, Qinqin (2020) Incentives and motivations of Chinese destination management organization officers. Tourism Review, 76 (6). pp. 1197-1213. ISSN 1660-5373 (doi:10.1108/TR-06-2020-0259)

Confucian culture

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Zhang, Kun (2020) Fostering resident pro-environmental behavior: the roles of destination image and Confucian culture. Sustainability, 12 (2):597. pp. 1-17. ISSN 2071-1050 (Online) (doi:10.3390/su12020597)

COVID-19

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2023) Hotel employee resilience during a crisis: Conceptual and scale development. Current Issues in Tourism. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2023.2203854)

Xie, Chaowu, Zhang, Jiangchi, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2021) The effects of risk message frames on post-pandemic travel intentions: the moderation of empathy and perceived waiting time. Current Issues in Tourism, 24 (23). pp. 1-3406. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2021.1881052)

COVID-19 pandemic

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) Hotel employee perceived crisis shocks: conceptual and scale development. Journal of Hospitality and Tourism Management, 51. pp. 361-374. ISSN 1447-6770 (Print), 1839-5260 (Online) (doi:10.1016/j.jhtm.2022.04.005)

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:10.1108/IJCHM-04-2020-0335)

crisis assessment

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) Hotel employee perceived crisis shocks: conceptual and scale development. Journal of Hospitality and Tourism Management, 51. pp. 361-374. ISSN 1447-6770 (Print), 1839-5260 (Online) (doi:10.1016/j.jhtm.2022.04.005)

crisis frame

Xie, Chaowu, Zhang, Jiangchi, Huang, Qian, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) An analysis of user-generated crisis frames: online public responses to a tourism crisis. Tourism Management Perspectives, 41:100931. ISSN 2211-9736 (doi:10.1016/j.tmp.2021.100931)

crisis management

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2023) Hotel employee resilience during a crisis: Conceptual and scale development. Current Issues in Tourism. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2023.2203854)

crisis shocks

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) Hotel employee perceived crisis shocks: conceptual and scale development. Journal of Hospitality and Tourism Management, 51. pp. 361-374. ISSN 1447-6770 (Print), 1839-5260 (Online) (doi:10.1016/j.jhtm.2022.04.005)

Destination management organizations (DMOs)

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Yang, Qinqin (2020) Incentives and motivations of Chinese destination management organization officers. Tourism Review, 76 (6). pp. 1197-1213. ISSN 1660-5373 (doi:10.1108/TR-06-2020-0259)

emotional exhaustion

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Huang, Rui, Li, Yuxi and Wu, Gaoyang (2022) The effects of hotel employee ternary safety behavior on negative safety outcomes:The moderation of job vigor and emotional exhaustion. Journal of Service Theory and Practice, 32 (4). ISSN 2055-6225 (doi:10.1108/JSTP-01-2022-0023)

empathy

Xie, Chaowu, Zhang, Jiangchi, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2021) The effects of risk message frames on post-pandemic travel intentions: the moderation of empathy and perceived waiting time. Current Issues in Tourism, 24 (23). pp. 1-3406. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2021.1881052)

environmental identity

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Zhang, Kun (2020) Fostering resident pro-environmental behavior: the roles of destination image and Confucian culture. Sustainability, 12 (2):597. pp. 1-17. ISSN 2071-1050 (Online) (doi:10.3390/su12020597)

expectancy theory

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Yang, Qinqin (2020) Incentives and motivations of Chinese destination management organization officers. Tourism Review, 76 (6). pp. 1197-1213. ISSN 1660-5373 (doi:10.1108/TR-06-2020-0259)

five-factor model

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2023) Hotel employee resilience during a crisis: Conceptual and scale development. Current Issues in Tourism. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2023.2203854)

hospitality industry

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) Hotel employee perceived crisis shocks: conceptual and scale development. Journal of Hospitality and Tourism Management, 51. pp. 361-374. ISSN 1447-6770 (Print), 1839-5260 (Online) (doi:10.1016/j.jhtm.2022.04.005)

hotel employee

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:10.1108/IJCHM-01-2019-0022)

incentives

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Yang, Qinqin (2020) Incentives and motivations of Chinese destination management organization officers. Tourism Review, 76 (6). pp. 1197-1213. ISSN 1660-5373 (doi:10.1108/TR-06-2020-0259)

job vigor

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Huang, Rui, Li, Yuxi and Wu, Gaoyang (2022) The effects of hotel employee ternary safety behavior on negative safety outcomes:The moderation of job vigor and emotional exhaustion. Journal of Service Theory and Practice, 32 (4). ISSN 2055-6225 (doi:10.1108/JSTP-01-2022-0023)

man-machine-media-management (4M)

Xie, Chaowu ORCID: https://orcid.org/0000-0002-2144-7392, Zhang, Jiangchi and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2020) Developing a scale to measure tourist perceived safety. Journal of Travel Research, 60 (6). pp. 1232-1251. ISSN 0047-2875 (Print), 1552-6763 (Online) (doi:10.1177/0047287520946103)

negative safety outcomes

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Huang, Rui, Li, Yuxi and Wu, Gaoyang (2022) The effects of hotel employee ternary safety behavior on negative safety outcomes:The moderation of job vigor and emotional exhaustion. Journal of Service Theory and Practice, 32 (4). ISSN 2055-6225 (doi:10.1108/JSTP-01-2022-0023)

online crisis communication

Xie, Chaowu, Zhang, Jiangchi, Huang, Qian, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) An analysis of user-generated crisis frames: online public responses to a tourism crisis. Tourism Management Perspectives, 41:100931. ISSN 2211-9736 (doi:10.1016/j.tmp.2021.100931)

perceived job risk

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:10.1108/IJCHM-01-2019-0022)

perceived risk

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:10.1108/IJCHM-04-2020-0335)

perceived risks

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) Hotel employee perceived crisis shocks: conceptual and scale development. Journal of Hospitality and Tourism Management, 51. pp. 361-374. ISSN 1447-6770 (Print), 1839-5260 (Online) (doi:10.1016/j.jhtm.2022.04.005)

perceived safety

Xie, Chaowu ORCID: https://orcid.org/0000-0002-2144-7392, Zhang, Jiangchi and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2020) Developing a scale to measure tourist perceived safety. Journal of Travel Research, 60 (6). pp. 1232-1251. ISSN 0047-2875 (Print), 1552-6763 (Online) (doi:10.1177/0047287520946103)

post-pandemic

Xie, Chaowu, Zhang, Jiangchi, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2021) The effects of risk message frames on post-pandemic travel intentions: the moderation of empathy and perceived waiting time. Current Issues in Tourism, 24 (23). pp. 1-3406. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2021.1881052)

pro-environmental attitudes

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Zhang, Kun (2020) Fostering resident pro-environmental behavior: the roles of destination image and Confucian culture. Sustainability, 12 (2):597. pp. 1-17. ISSN 2071-1050 (Online) (doi:10.3390/su12020597)

pro-environmental behavior (PEB)

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Zhang, Kun (2020) Fostering resident pro-environmental behavior: the roles of destination image and Confucian culture. Sustainability, 12 (2):597. pp. 1-17. ISSN 2071-1050 (Online) (doi:10.3390/su12020597)

pro-environmental destination image (PEDI)

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Zhang, Kun (2020) Fostering resident pro-environmental behavior: the roles of destination image and Confucian culture. Sustainability, 12 (2):597. pp. 1-17. ISSN 2071-1050 (Online) (doi:10.3390/su12020597)

public opinion

Xie, Chaowu, Zhang, Jiangchi, Huang, Qian, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) An analysis of user-generated crisis frames: online public responses to a tourism crisis. Tourism Management Perspectives, 41:100931. ISSN 2211-9736 (doi:10.1016/j.tmp.2021.100931)

public-sector motivation

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Yang, Qinqin (2020) Incentives and motivations of Chinese destination management organization officers. Tourism Review, 76 (6). pp. 1197-1213. ISSN 1660-5373 (doi:10.1108/TR-06-2020-0259)

residents

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Zhang, Kun (2020) Fostering resident pro-environmental behavior: the roles of destination image and Confucian culture. Sustainability, 12 (2):597. pp. 1-17. ISSN 2071-1050 (Online) (doi:10.3390/su12020597)

resilience

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2023) Hotel employee resilience during a crisis: Conceptual and scale development. Current Issues in Tourism. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2023.2203854)

risk

Xie, Chaowu, Zhang, Jiangchi, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2021) The effects of risk message frames on post-pandemic travel intentions: the moderation of empathy and perceived waiting time. Current Issues in Tourism, 24 (23). pp. 1-3406. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2021.1881052)

safety adaptation

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Huang, Rui, Li, Yuxi and Wu, Gaoyang (2022) The effects of hotel employee ternary safety behavior on negative safety outcomes:The moderation of job vigor and emotional exhaustion. Journal of Service Theory and Practice, 32 (4). ISSN 2055-6225 (doi:10.1108/JSTP-01-2022-0023)

Safety leadership

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:10.1108/IJCHM-04-2020-0335)

safety system theory

Xie, Chaowu ORCID: https://orcid.org/0000-0002-2144-7392, Zhang, Jiangchi and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2020) Developing a scale to measure tourist perceived safety. Journal of Travel Research, 60 (6). pp. 1232-1251. ISSN 0047-2875 (Print), 1552-6763 (Online) (doi:10.1177/0047287520946103)

scale development

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2023) Hotel employee resilience during a crisis: Conceptual and scale development. Current Issues in Tourism. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2023.2203854)

Xie, Chaowu ORCID: https://orcid.org/0000-0002-2144-7392, Zhang, Jiangchi and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2020) Developing a scale to measure tourist perceived safety. Journal of Travel Research, 60 (6). pp. 1232-1251. ISSN 0047-2875 (Print), 1552-6763 (Online) (doi:10.1177/0047287520946103)

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:10.1108/IJCHM-01-2019-0022)

self-determination theory (SDT)

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:10.1108/IJCHM-04-2020-0335)

substitutes for leadership concept

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:10.1108/IJCHM-04-2020-0335)

ternary structural model

Zhang, Jiangchi, Xie, Chaowu, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Huang, Rui, Li, Yuxi and Wu, Gaoyang (2022) The effects of hotel employee ternary safety behavior on negative safety outcomes:The moderation of job vigor and emotional exhaustion. Journal of Service Theory and Practice, 32 (4). ISSN 2055-6225 (doi:10.1108/JSTP-01-2022-0023)

Thailand

Xie, Chaowu, Zhang, Jiangchi, Huang, Qian, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) An analysis of user-generated crisis frames: online public responses to a tourism crisis. Tourism Management Perspectives, 41:100931. ISSN 2211-9736 (doi:10.1016/j.tmp.2021.100931)

tourism crises

Xie, Chaowu, Zhang, Jiangchi, Huang, Qian, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) An analysis of user-generated crisis frames: online public responses to a tourism crisis. Tourism Management Perspectives, 41:100931. ISSN 2211-9736 (doi:10.1016/j.tmp.2021.100931)

travel intentions

Xie, Chaowu, Zhang, Jiangchi, Huang, Qian, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) An analysis of user-generated crisis frames: online public responses to a tourism crisis. Tourism Management Perspectives, 41:100931. ISSN 2211-9736 (doi:10.1016/j.tmp.2021.100931)

Xie, Chaowu, Zhang, Jiangchi, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2021) The effects of risk message frames on post-pandemic travel intentions: the moderation of empathy and perceived waiting time. Current Issues in Tourism, 24 (23). pp. 1-3406. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2021.1881052)

VAR

Xie, Chaowu, Zhang, Jiangchi, Huang, Qian, Chen, Yanying and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) An analysis of user-generated crisis frames: online public responses to a tourism crisis. Tourism Management Perspectives, 41:100931. ISSN 2211-9736 (doi:10.1016/j.tmp.2021.100931)

waiting time

Xie, Chaowu, Zhang, Jiangchi, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2021) The effects of risk message frames on post-pandemic travel intentions: the moderation of empathy and perceived waiting time. Current Issues in Tourism, 24 (23). pp. 1-3406. ISSN 1368-3500 (Print), 1747-7603 (Online) (doi:10.1080/13683500.2021.1881052)