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Items where Author is "Ma, Shihua"

Items where Author is "Ma, Shihua"

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automotive automotive industry capability China collaboration competitive capability Customer loyalty Customer satisfaction E-commerce E-retailing E-service E-service quality ERP firm performance interface IT logistics Logistics service Logistics service quality logistics services Loyalty manufacturing strategy mass customization modular supply modular supply network Modularity platform Product Service System service network Service quality Service Supply Chain service-dominant logic servitization strategy priority supplier-supplier collaboration Supply chain Supply chain management supply-side collaboration third party logistics time-based competition
Number of items: 50.

automotive

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Shi, Yongjiang and Ma, Shihua (2009) 3C framework for modular supply networks in the Chinese automotive industry. The International Journal of Logistics Management, 20 (3). pp. 322-341. ISSN 0957-4093 (doi:https://doi.org/10.1108/09574090911002805)

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2008) Supply-side collaboration with modular supply: cases from Chinese automotive industry. In: Mass Customization Services, IMCM 2008, Copenhagen, Denmark, June 19-20, 2008. Technical University of Denmark, Copenhagen, Denmark, pp. 9-24. ISBN 9788790855123

automotive industry

Lin, Yong ORCID: 0000-0001-7118-2946 , Pekkarinen, Saara and Ma, Shihua (2015) Service-dominant logic for managing the logistics-manufacturing interface: A case study. The International Journal of Logistics Management, 26 (1). pp. 195-214. ISSN 0957-4093 (doi:https://doi.org/10.1108/IJLM-08-2013-0095)

capability

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke, Ma, Shihua and Yin, Zhe (2013) The impact of supplier-supplier collaboration on firm performance. In: Service Operations and Logistics, and Informatics (SOLI), 2013 IEEE International Conference on. IEEE, Dongguan, Chaina, pp. 488-493. ISBN 978-1-4799-0529-4 (doi:https://doi.org/10.1109/SOLI.2013.6611464)

China

Lin, Yong ORCID: 0000-0001-7118-2946 , Pekkarinen, Saara and Ma, Shihua (2015) Service-dominant logic for managing the logistics-manufacturing interface: A case study. The International Journal of Logistics Management, 26 (1). pp. 195-214. ISSN 0957-4093 (doi:https://doi.org/10.1108/IJLM-08-2013-0095)

Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Zhou, Li ORCID: 0000-0001-7132-5935 (2012) Manufacturing strategies for time based competitive advantages. Industrial Management & Data Systems, 112 (5). pp. 729-747. ISSN 0263-5577 (doi:https://doi.org/10.1108/02635571211232299)

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2008) Supply-side collaboration with modular supply: cases from Chinese automotive industry. In: Mass Customization Services, IMCM 2008, Copenhagen, Denmark, June 19-20, 2008. Technical University of Denmark, Copenhagen, Denmark, pp. 9-24. ISBN 9788790855123

collaboration

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke, Ma, Shihua and Yin, Zhe (2013) The impact of supplier-supplier collaboration on firm performance. In: Service Operations and Logistics, and Informatics (SOLI), 2013 IEEE International Conference on. IEEE, Dongguan, Chaina, pp. 488-493. ISBN 978-1-4799-0529-4 (doi:https://doi.org/10.1109/SOLI.2013.6611464)

competitive capability

Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Zhou, Li ORCID: 0000-0001-7132-5935 (2012) Manufacturing strategies for time based competitive advantages. Industrial Management & Data Systems, 112 (5). pp. 729-747. ISSN 0263-5577 (doi:https://doi.org/10.1108/02635571211232299)

Customer loyalty

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Cai, Shuqin, Ma, Shihua and Rong, Ke (2016) Exploring the service quality in the e-commerce context: A triadic view. Industrial Management & Data Systems, 116 (3). pp. 388-415. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2015-0116)

Customer satisfaction

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Cai, Shuqin, Ma, Shihua and Rong, Ke (2016) Exploring the service quality in the e-commerce context: A triadic view. Industrial Management & Data Systems, 116 (3). pp. 388-415. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2015-0116)

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Zhou, Li ORCID: 0000-0001-7132-5935 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Huang, Lin, Cai, Shuqin and Ma, Shihua (2014) The impacts of service quality and customer satisfaction in the e-commerce context. In: 11th International Conference on Service Systems and Service Management (ICSSSM) 2014. IEEE, Piscataway, NJ US. ISBN 9781479931330 (doi:https://doi.org/10.1109/ICSSSM.2014.6874093)

E-commerce

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Zhou, Li ORCID: 0000-0001-7132-5935 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Huang, Lin, Cai, Shuqin and Ma, Shihua (2014) The impacts of service quality and customer satisfaction in the e-commerce context. In: 11th International Conference on Service Systems and Service Management (ICSSSM) 2014. IEEE, Piscataway, NJ US. ISBN 9781479931330 (doi:https://doi.org/10.1109/ICSSSM.2014.6874093)

E-retailing

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Cai, Shuqin, Ma, Shihua and Rong, Ke (2016) Exploring the service quality in the e-commerce context: A triadic view. Industrial Management & Data Systems, 116 (3). pp. 388-415. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2015-0116)

E-service

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Cai, Shuqin, Ma, Shihua and Rong, Ke (2016) Exploring the service quality in the e-commerce context: A triadic view. Industrial Management & Data Systems, 116 (3). pp. 388-415. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2015-0116)

E-service quality

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Zhou, Li ORCID: 0000-0001-7132-5935 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Huang, Lin, Cai, Shuqin and Ma, Shihua (2014) The impacts of service quality and customer satisfaction in the e-commerce context. In: 11th International Conference on Service Systems and Service Management (ICSSSM) 2014. IEEE, Piscataway, NJ US. ISBN 9781479931330 (doi:https://doi.org/10.1109/ICSSSM.2014.6874093)

ERP

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Zhenkun, Zhou, Li ORCID: 0000-0001-7132-5935 and Ma, Shihua (2013) ERP implementation service supply chain. E-Logistics and E-Supply Chain Management: applications for evolving business. IGI Global, Hershey, PA, pp. 1-14. ISBN 9781466639140

firm performance

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke, Ma, Shihua and Yin, Zhe (2013) The impact of supplier-supplier collaboration on firm performance. In: Service Operations and Logistics, and Informatics (SOLI), 2013 IEEE International Conference on. IEEE, Dongguan, Chaina, pp. 488-493. ISBN 978-1-4799-0529-4 (doi:https://doi.org/10.1109/SOLI.2013.6611464)

interface

Lin, Yong ORCID: 0000-0001-7118-2946 , Pekkarinen, Saara and Ma, Shihua (2015) Service-dominant logic for managing the logistics-manufacturing interface: A case study. The International Journal of Logistics Management, 26 (1). pp. 195-214. ISSN 0957-4093 (doi:https://doi.org/10.1108/IJLM-08-2013-0095)

IT

Zhou, Zhengkun, Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Yue, Feng (2010) Modularity of service design for IT company. In: Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. IEEE Computer Society, Piscataway, USA, pp. 136-141. ISBN 9781424471188 (doi:https://doi.org/10.1109/SOLI.2010.5551594)

logistics

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke, Ma, Shihua and Yin, Zhe (2013) The impact of supplier-supplier collaboration on firm performance. In: Service Operations and Logistics, and Informatics (SOLI), 2013 IEEE International Conference on. IEEE, Dongguan, Chaina, pp. 488-493. ISBN 978-1-4799-0529-4 (doi:https://doi.org/10.1109/SOLI.2013.6611464)

Logistics service

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Cai, Shuqin, Ma, Shihua and Rong, Ke (2016) Exploring the service quality in the e-commerce context: A triadic view. Industrial Management & Data Systems, 116 (3). pp. 388-415. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2015-0116)

Logistics service quality

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Zhou, Li ORCID: 0000-0001-7132-5935 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Huang, Lin, Cai, Shuqin and Ma, Shihua (2014) The impacts of service quality and customer satisfaction in the e-commerce context. In: 11th International Conference on Service Systems and Service Management (ICSSSM) 2014. IEEE, Piscataway, NJ US. ISBN 9781479931330 (doi:https://doi.org/10.1109/ICSSSM.2014.6874093)

logistics services

Lin, Yong ORCID: 0000-0001-7118-2946 , Pekkarinen, Saara and Ma, Shihua (2015) Service-dominant logic for managing the logistics-manufacturing interface: A case study. The International Journal of Logistics Management, 26 (1). pp. 195-214. ISSN 0957-4093 (doi:https://doi.org/10.1108/IJLM-08-2013-0095)

Loyalty

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Zhou, Li ORCID: 0000-0001-7132-5935 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Huang, Lin, Cai, Shuqin and Ma, Shihua (2014) The impacts of service quality and customer satisfaction in the e-commerce context. In: 11th International Conference on Service Systems and Service Management (ICSSSM) 2014. IEEE, Piscataway, NJ US. ISBN 9781479931330 (doi:https://doi.org/10.1109/ICSSSM.2014.6874093)

manufacturing strategy

Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Zhou, Li ORCID: 0000-0001-7132-5935 (2012) Manufacturing strategies for time based competitive advantages. Industrial Management & Data Systems, 112 (5). pp. 729-747. ISSN 0263-5577 (doi:https://doi.org/10.1108/02635571211232299)

mass customization

Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Zhou, Li ORCID: 0000-0001-7132-5935 (2012) Manufacturing strategies for time based competitive advantages. Industrial Management & Data Systems, 112 (5). pp. 729-747. ISSN 0263-5577 (doi:https://doi.org/10.1108/02635571211232299)

modular supply

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2008) Supply-side collaboration with modular supply: cases from Chinese automotive industry. In: Mass Customization Services, IMCM 2008, Copenhagen, Denmark, June 19-20, 2008. Technical University of Denmark, Copenhagen, Denmark, pp. 9-24. ISBN 9788790855123

modular supply network

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Shi, Yongjiang and Ma, Shihua (2009) 3C framework for modular supply networks in the Chinese automotive industry. The International Journal of Logistics Management, 20 (3). pp. 322-341. ISSN 0957-4093 (doi:https://doi.org/10.1108/09574090911002805)

Modularity

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Zhenkun, Zhou, Li ORCID: 0000-0001-7132-5935 and Ma, Shihua (2013) ERP implementation service supply chain. E-Logistics and E-Supply Chain Management: applications for evolving business. IGI Global, Hershey, PA, pp. 1-14. ISBN 9781466639140

Zhou, Zhengkun, Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Yue, Feng (2010) Modularity of service design for IT company. In: Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. IEEE Computer Society, Piscataway, USA, pp. 136-141. ISBN 9781424471188 (doi:https://doi.org/10.1109/SOLI.2010.5551594)

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Shi, Yongjiang and Ma, Shihua (2009) 3C framework for modular supply networks in the Chinese automotive industry. The International Journal of Logistics Management, 20 (3). pp. 322-341. ISSN 0957-4093 (doi:https://doi.org/10.1108/09574090911002805)

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2008) Supply-side collaboration with modular supply: cases from Chinese automotive industry. In: Mass Customization Services, IMCM 2008, Copenhagen, Denmark, June 19-20, 2008. Technical University of Denmark, Copenhagen, Denmark, pp. 9-24. ISBN 9788790855123

platform

Zhou, Zhengkun, Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Yue, Feng (2010) Modularity of service design for IT company. In: Proceedings of 2010 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI 2010. IEEE Computer Society, Piscataway, USA, pp. 136-141. ISBN 9781424471188 (doi:https://doi.org/10.1109/SOLI.2010.5551594)

Product Service System

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Zhenkun, Zhou, Li ORCID: 0000-0001-7132-5935 and Ma, Shihua (2013) ERP implementation service supply chain. E-Logistics and E-Supply Chain Management: applications for evolving business. IGI Global, Hershey, PA, pp. 1-14. ISBN 9781466639140

service network

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2012) Servitization strategy: priorities, capabilities, and organizational features. In: Xiong, Gang, Liu, Zhong, Liu, Xiwei, Zhu, Fenghua and Shen, Dong, (eds.) Service Science, Management, and Engineering: Theory and Applications. Intelligent Systems Series . Elsevier Inc., Oxford, UK, pp. 11-35. ISBN 978-0-12-397037-4 (doi:https://doi.org/10.1016/B978-0-12-397037-4.00002-8)

Service quality

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Cai, Shuqin, Ma, Shihua and Rong, Ke (2016) Exploring the service quality in the e-commerce context: A triadic view. Industrial Management & Data Systems, 116 (3). pp. 388-415. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2015-0116)

Service Supply Chain

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Zhenkun, Zhou, Li ORCID: 0000-0001-7132-5935 and Ma, Shihua (2013) ERP implementation service supply chain. E-Logistics and E-Supply Chain Management: applications for evolving business. IGI Global, Hershey, PA, pp. 1-14. ISBN 9781466639140

service-dominant logic

Lin, Yong ORCID: 0000-0001-7118-2946 , Pekkarinen, Saara and Ma, Shihua (2015) Service-dominant logic for managing the logistics-manufacturing interface: A case study. The International Journal of Logistics Management, 26 (1). pp. 195-214. ISSN 0957-4093 (doi:https://doi.org/10.1108/IJLM-08-2013-0095)

servitization

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2012) Servitization strategy: priorities, capabilities, and organizational features. In: Xiong, Gang, Liu, Zhong, Liu, Xiwei, Zhu, Fenghua and Shen, Dong, (eds.) Service Science, Management, and Engineering: Theory and Applications. Intelligent Systems Series . Elsevier Inc., Oxford, UK, pp. 11-35. ISBN 978-0-12-397037-4 (doi:https://doi.org/10.1016/B978-0-12-397037-4.00002-8)

strategy priority

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2012) Servitization strategy: priorities, capabilities, and organizational features. In: Xiong, Gang, Liu, Zhong, Liu, Xiwei, Zhu, Fenghua and Shen, Dong, (eds.) Service Science, Management, and Engineering: Theory and Applications. Intelligent Systems Series . Elsevier Inc., Oxford, UK, pp. 11-35. ISBN 978-0-12-397037-4 (doi:https://doi.org/10.1016/B978-0-12-397037-4.00002-8)

supplier-supplier collaboration

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke, Ma, Shihua and Yin, Zhe (2013) The impact of supplier-supplier collaboration on firm performance. In: Service Operations and Logistics, and Informatics (SOLI), 2013 IEEE International Conference on. IEEE, Dongguan, Chaina, pp. 488-493. ISBN 978-1-4799-0529-4 (doi:https://doi.org/10.1109/SOLI.2013.6611464)

Supply chain

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Cai, Shuqin, Ma, Shihua and Rong, Ke (2016) Exploring the service quality in the e-commerce context: A triadic view. Industrial Management & Data Systems, 116 (3). pp. 388-415. ISSN 0263-5577 (doi:https://doi.org/10.1108/IMDS-04-2015-0116)

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Rong, Ke, Ma, Shihua and Yin, Zhe (2013) The impact of supplier-supplier collaboration on firm performance. In: Service Operations and Logistics, and Informatics (SOLI), 2013 IEEE International Conference on. IEEE, Dongguan, Chaina, pp. 488-493. ISBN 978-1-4799-0529-4 (doi:https://doi.org/10.1109/SOLI.2013.6611464)

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Shi, Yongjiang and Ma, Shihua (2009) 3C framework for modular supply networks in the Chinese automotive industry. The International Journal of Logistics Management, 20 (3). pp. 322-341. ISSN 0957-4093 (doi:https://doi.org/10.1108/09574090911002805)

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2008) Supply-side collaboration with modular supply: cases from Chinese automotive industry. In: Mass Customization Services, IMCM 2008, Copenhagen, Denmark, June 19-20, 2008. Technical University of Denmark, Copenhagen, Denmark, pp. 9-24. ISBN 9788790855123

Supply chain management

Lin, Yong ORCID: 0000-0001-7118-2946 , Luo, Jing ORCID: 0009-0004-7818-4396 , Zhou, Li ORCID: 0000-0001-7132-5935 , Ieromonachou, Petros ORCID: 0000-0002-5842-9585 , Huang, Lin, Cai, Shuqin and Ma, Shihua (2014) The impacts of service quality and customer satisfaction in the e-commerce context. In: 11th International Conference on Service Systems and Service Management (ICSSSM) 2014. IEEE, Piscataway, NJ US. ISBN 9781479931330 (doi:https://doi.org/10.1109/ICSSSM.2014.6874093)

supply-side collaboration

Lin, Yong ORCID: 0000-0001-7118-2946 , Shi, Yongjiang and Ma, Shihua (2008) Supply-side collaboration with modular supply: cases from Chinese automotive industry. In: Mass Customization Services, IMCM 2008, Copenhagen, Denmark, June 19-20, 2008. Technical University of Denmark, Copenhagen, Denmark, pp. 9-24. ISBN 9788790855123

third party logistics

Lin, Yong ORCID: 0000-0001-7118-2946 , Zhou, Li ORCID: 0000-0001-7132-5935 , Shi, Yongjiang and Ma, Shihua (2009) 3C framework for modular supply networks in the Chinese automotive industry. The International Journal of Logistics Management, 20 (3). pp. 322-341. ISSN 0957-4093 (doi:https://doi.org/10.1108/09574090911002805)

time-based competition

Lin, Yong ORCID: 0000-0001-7118-2946 , Ma, Shihua and Zhou, Li ORCID: 0000-0001-7132-5935 (2012) Manufacturing strategies for time based competitive advantages. Industrial Management & Data Systems, 112 (5). pp. 729-747. ISSN 0263-5577 (doi:https://doi.org/10.1108/02635571211232299)

This list was generated on Tue Apr 30 18:10:06 2024 UTC.