Kapambwe, Moono, Jaiyeoba, Olumide, Svotwa, Tendai Douglas and Roberts-Lombard, Mornay (2022) Antecedents and outcome of innovative practices among small and medium enterprise service firms in Botswana. In: IBC 2021: 14th International Business Conference (IBC) Proceedings. North-West University, Potchefstroom, South Africa, pp. 342-357. ISBN 978-0620959339

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Abstract

This study investigates the antecedents and outcomes of innovative practices among small and medium enterprise (SME) service firms in Gaborone, Botswana. The study adopted a quantitative approach and descriptive research design. Data were collected from 77 SME service firms’ owner managers and managers using convenience sampling strategy, since the sampling frame was unknown. Data were analysed using SPSS version 26.0. Correlation analysis was performed to test the hypotheses and the results indicated that strategy orientation is significantly and positively related to innovation practices, while organisational culture, management orientation, technology orientation, and market orientation are not significantly and positively related to innovation practices. Innovative practices are not significantly and positively related to the performance of SMEs. The study recommends that SME owner managers in service firms be trained on the benefits of innovation in their firms. In addition, the SME service firms should replace the passive approach to innovation with more proactive approaches. The study is limited in terms of generalisability since the research was carried out in the SME service sector of Botswana and results may not be generalised to other sectors. Future research could consider other antecedents to innovation besides the five studied in this empirical study.

Item Type:	Conference Proceedings
Title of Proceedings:	IBC 2021: 14th International Business Conference (IBC) Proceedings
Uncontrolled Keywords:	innovative practices; innovative management; small and medium enterprises; organisational performance
Subjects:	H Social Sciences > H Social Sciences (General) H Social Sciences > HF Commerce
Faculty / School / Research Centre / Research Group:	Faculty of Business
Related URLs:	Publisher
Last Modified:	16 May 2024 09:40
URI:	http://gala.gre.ac.uk/id/eprint/47199

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