Leggat, Sandra G., Stanton, Pauline, Bamber, Greg J., Bartram, Timothy, Gough, Richard, Ballardie, Ruth, GermAnn, Kathy and Sohal, Amrik (2017) New development: 4P recommendations for implementing change, from research in hospitals. Public Money & Management, 38 (1). pp. 45-50. ISSN 0954-0962 (Print), 1467-9302 (Online) (doi:10.1080/09540962.2017.1389534)

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Abstract

How are hospital staff involved in process improvement initiatives such as Lean? What can we learn from Lean implementation experiences about the sustainability of such initiatives? The authors considered such questions in a study of workplace change in Australia and Canada. They found that Lean is more likely to be sustained when leaders adopted the 4P recommendations presented in this article.

Item Type:	Article
Additional Information:	© 2017 The author(s). This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/Licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Uncontrolled Keywords:	Australia; Canada; Lean; Process improvement; Public hospitals; Workplace change.
Subjects:	H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Centre for Work and Employment Research (CREW) Faculty of Business > Centre for Work and Employment Research (CREW) > Work & Employment Research Unit (WERU) Faculty of Business > Department of Human Resources & Organisational Behaviour
Last Modified:	01 May 2020 14:15
URI:	http://gala.gre.ac.uk/id/eprint/19750

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