Arevshatian, Lilith, Shantz, Amanda and Alfes, Kerstin (2014) "Perceptions of HRM practices, safety and quality in healthcare: The mediating role of engagement". In: Academy of Management Conference. (doi:10.5465/AMBPP.2014.50)

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Abstract

We develop a model of the relationship between human resource management practices and outcomes relevant to the healthcare sector. Using National Health Service data (n=69,018) we found that work engagement mediates the relationship between four HRM practices – training, participation in decision-making, development opportunities, communication – and quality of care and safety.

Item Type:	Conference or Conference Paper (Paper)
Additional Information:	Academy of Management Proceedings (Meeting Abstract Supplement) 10447
Uncontrolled Keywords:	perceptions of HRM practices, work engagement, safety, quality of care, healthcare
Faculty / School / Research Centre / Research Group:	Faculty of Business > Department of Human Resources & Organisational Behaviour
Last Modified:	14 Oct 2016 09:37
URI:	http://gala.gre.ac.uk/id/eprint/14876

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