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Breaking rules for relationship-promotion: The interactive effects of gratitude and CSE

Breaking rules for relationship-promotion: The interactive effects of gratitude and CSE

Harrison, Jennifer A., Budworth, Marie-Helene and Shantz, Amanda (2015) Breaking rules for relationship-promotion: The interactive effects of gratitude and CSE. In: Academy of Management Conference: "Thank You! Exploring the Impact of Gratitude in Organizational Relationships". (doi:https://doi.org/10.5465/AMBPP.2015.11783symposium)

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Abstract

Recently, the broader psychology literature has demonstrated the importance of gratitude in human relationships. Despite this evidence that gratitude is central to effective relationships, research on gratitude in organizational relationships has received little attention. This symposium seeks to address this gap by examining the role of gratitude in organizations. The symposium includes four empirical papers—two field experiments and two field studies—that explore the influence of gratitude on beneficiaries, their coworkers, and their organizations. Specifically, the studies in the symposium examine the role of gratitude in informing the meaning of one’s work and motivating performance, the importance of appreciation in supervisor/subordinate relationships, the explanatory power of gratitude in understanding employees’ reactions to receiving OCB at work, and the downside of grateful feelings for professional colleagues. These papers extend our understanding of organizational gratitude by considering novel contexts and novel outcomes. We hope the symposium will highlight the importance of this topic and stimulate future research.

Item Type: Conference or Conference Paper (Paper)
Additional Information: Academy of Management Proceedings 2015 (Meeting Abstract Supplement) 11783
Uncontrolled Keywords: Gratitude; leadership
Faculty / School / Research Centre / Research Group: Faculty of Business
Faculty of Business > Department of Human Resources & Organisational Behaviour
Last Modified: 14 Oct 2016 09:37
URI: http://gala.gre.ac.uk/id/eprint/14871

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