Cardoso, Carlos, Keates, Simeon ORCID: https://orcid.org/0000-0002-2826-672X and Clarkson, John (2003) Identifying design exclusion: a review of assessment methods. In: International Conference on Inclusive Design and Communications (INCLUDE 2003), 25-18 Mar 2003, Royal College of Art, London, UK.

Full text not available from this repository.

Abstract

It is often the case that informal and intuitive approaches to usability evaluation
produce designs that overlook the needs, wants and aspirations of a wide range
of consumers across diverse populations. The result is people of all ages being
disadvantaged or even prevented from using everyday products and services
(Coleman, 2001). This incompatibility between a wide range of products and
services and an increasing number of dissatisfied ‘non-mainstream’ consumers,
brings commercial and legislative disadvantages for industry, along with an
unacceptable social divide. Consequently, there is a need to adopt more formal,
effective and solid approaches for evaluating the mismatch between the qualitative
performance of a design solution and the human characteristics of all the
users who could potentially use such a design.
This paper highlights the differences between a range of assessment methods and
discusses their usefulness in the evaluation of ease of use (with special emphasis
on interface accessibility) throughout the design process.

Item Type:	Conference or Conference Paper (Paper)
Additional Information:	[1] Include 2003 CD-rom. The CD-rom contains complete illustrated versions, in colour, of every paper given at the conference. Presented as a 585 page book in a series of PDF files. As given to all delegates. Sponsored by the Discovery Research Laboratory of the Centre for Global Education and Research, Ritsumeikan University, Kyoto, Japan. ISBN 1-874175-94-2 [2] Include 2003 Conference Book - Abstracts of all the papers presented, biographies of the keynote speakers and a full programme of the conference. Details: A4 portrait, 130pp, illustrated Editor: John Bound, Roger Coleman Designer: Margaret Durkan
Uncontrolled Keywords:	design exclusion, assessment methods
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science T Technology > T Technology (General) T Technology > TA Engineering (General). Civil engineering (General)
Faculty / School / Research Centre / Research Group:	Faculty of Engineering & Science
Related URLs:	Publisher Publisher
Last Modified:	14 Oct 2016 09:30
URI:	http://gala.gre.ac.uk/id/eprint/12747

Actions (login required)

View Item