Keates, S. ORCID: 0000-0002-2826-672X and Clarkson, P.J. (2003) Countering design exclusion: bridging the gap between usability and accessibility. Universal Access in the Information Society, 2 (3). pp. 215-225. ISSN 1615-5289 (Print), 1615-5297 (Online) (doi:https://doi.org/10.1007/S10209-003-0059-5)

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Abstract

It is known that many people are being excluded unnecessarily from using products, services and environments that are essential for supporting independence and quality of life. Such exclusion often arises from designers taking inadequate account of the end user’s functional capabilities when making design decisions. This paper addresses how traditional usability techniques can be extended to include accessibility issues by considering the spread of user functional capabilities across the population. A series of measures for evaluating the level of design exclusion based on those capabilities is also presented.

Item Type:	Article
Additional Information:	[1] Copyright: © Springer-Verlag 2003
Uncontrolled Keywords:	design exclusion, bridging the gap, usability and accessibility, Inclusive design cube, Inclusive merit, Inclusive design knowledge loop
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science T Technology > T Technology (General) T Technology > TA Engineering (General). Civil engineering (General)
Faculty / School / Research Centre / Research Group:	Faculty of Engineering & Science
Related URLs:	Publisher Publisher
Last Modified:	14 Oct 2016 09:30
URI:	http://gala.gre.ac.uk/id/eprint/12691

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