Keates, Simeon ORCID: 0000-0002-2826-672X , Clarkson, P. John and Robinson, Peter (2004) Design for participation: providing access to e-information for older adults. Universal Access in the Information Society, 3 (2). pp. 149-163. ISSN 1615-5289 (Print), 1615-5297 (Online) (doi:https://doi.org/10.1007/s10209-004-0093-y)

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Abstract

Electronic information sources are becoming increasingly more prolific and offer a huge potential for those able to use them. However, for those unable to access those services, there is the risk of being further disadvantaged by continued exclusion from an increasing number of services. This paper presents two examples of kiosks designed to help principally older adults access online governmental information sources. The design issues identified and the implications for future kiosk interface designs, both for hardware and software, are also discussed.

Item Type:	Article
Additional Information:	[1] Acknowledgements (funding): The authors would like to thank the Royal Mail for funding these case studies. [2] Copyright: © Springer-Verlag 2004
Uncontrolled Keywords:	design, participation, e-information for older adults, Digital divide, Inclusive design, Information access, Kiosks, Participation
Subjects:	Q Science > QA Mathematics > QA75 Electronic computers. Computer science T Technology > T Technology (General) T Technology > TA Engineering (General). Civil engineering (General)
Faculty / School / Research Centre / Research Group:	Faculty of Engineering & Science
Related URLs:	Publisher http://link.springer.com/journal/10209
Last Modified:	14 Oct 2016 09:30
URI:	http://gala.gre.ac.uk/id/eprint/12690

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