Skip navigation

A case study of the effectiveness of the electronic survey as a research tool for measuring students' experience of e-learning

A case study of the effectiveness of the electronic survey as a research tool for measuring students' experience of e-learning

Jameson, Jill (2009) A case study of the effectiveness of the electronic survey as a research tool for measuring students' experience of e-learning. In: ALT-C 2009, the 16th International Conference of the Association for Learning Technology: In dreams begins responsibility - choice, evidence, and change, 8-10 Sep 2009, Manchester. (Unpublished)

Full text not available from this repository.

Abstract

This paper uses a case study approach to consider the effectiveness of the electronic survey as a research tool to measure the learner voice about experiences of e-learning in a particular institutional case. Two large scale electronic surveys were carried out for the Student Experience of e-Learning (SEEL) project at the University of Greenwich in 2007 and 2008, funded by the UK Higher Education Academy (HEA). The paper considers this case to argue that, although the electronic web-based survey is a convenient method of quantitative and qualitative data collection, enabling higher education institutions swiftly to capture multiple views of large numbers of students regarding experiences of e-learning, for more robust analysis, electronic survey research is best combined with other methods of in-depth qualitative data collection. The advantages and disadvantages of the electronic survey as a research method to capture student experiences of e-learning are the focus of analysis in this short paper, which reports an overview of large-scale data collection (1,000+ responses) from two electronic surveys administered to students using surveymonkey as a web-based survey tool as part of the SEEL research project. Advantages of web-based electronic survey design include flexibility, ease of design, high degree of designer control, convenience, low costs, data security, ease of access and guarantee of confidentiality combined with researcher ability to identify users through email addresses. Disadvantages of electronic survey design include the self-selecting nature of web-enabled respondent participation, which tends to skew data collection towards students who respond effectively to email invitations. The relative inadequacy of electronic surveys to capture in-depth qualitative views of students is discussed with regard to prior recommendations from the JISC-funded Learners' Experiences of e-Learning (LEX) project, in consideration of the results from SEEL in-depth interviews with students. The paper considers the literature on web-based and email electronic survey design, summing up the relative advantages and disadvantages of electronic surveys as a tool for student experience of e-learning research. The paper concludes with a range of recommendations for designing future electronic surveys to capture the learner voice on e-learning, contributing to evidence-based learning technology research development in higher education.

Item Type: Conference or Conference Paper (Paper)
Uncontrolled Keywords: Electronic survey; survey design; e-learning; learning technology; case study; research tools; surveys
Subjects: H Social Sciences > HA Statistics
Faculty / Department / Research Group: Faculty of Education & Health
Faculty of Education & Health > Centre for Leadership & Enterprise
Faculty of Education & Health > Education Research Group
Faculty of Education & Health > Department of Secondary, LLTE & PE & Sport
Related URLs:
Last Modified: 14 Oct 2016 09:05
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
URI: http://gala.gre.ac.uk/id/eprint/1851

Actions (login required)

View Item View Item