accident causation theory

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-01-2019-0022)

adaptation and mitigation

Pan, Su-Lan, Wu, Lingqiong and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2023) A review of studies on tourism and climate change from 2007-2021. International Journal of Contemporary Hospitality Management. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-11-2022-1397)

belief restoration

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0335)

big data

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

big data analysis

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 , Dong, Yingchao, Zhu, Mengyao and Li, Lei (2023) Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China. International Journal of Contemporary Hospitality Management, 35 (4). pp. 1539-1561. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-12-2021-1557)

brand affect

Guan, Jingjing, Wang, Wanfei, Guo, Zhigang, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2021) Customer experience and brand loyalty in the full-service hotel sector: The role of brand affect. International Journal of Contemporary Hospitality Management, 33 (5). pp. 1620-1645. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-10-2020-1177)

brand involvement

Guan, Jingjing, Wang, Wanfei, Guo, Zhigang, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2021) Customer experience and brand loyalty in the full-service hotel sector: The role of brand affect. International Journal of Contemporary Hospitality Management, 33 (5). pp. 1620-1645. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-10-2020-1177)

brand loyalty

Guan, Jingjing, Wang, Wanfei, Guo, Zhigang, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2021) Customer experience and brand loyalty in the full-service hotel sector: The role of brand affect. International Journal of Contemporary Hospitality Management, 33 (5). pp. 1620-1645. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-10-2020-1177)

brand trust

Guan, Jingjing, Wang, Wanfei, Guo, Zhigang, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2021) Customer experience and brand loyalty in the full-service hotel sector: The role of brand affect. International Journal of Contemporary Hospitality Management, 33 (5). pp. 1620-1645. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-10-2020-1177)

business challenge

Yang, Mu and Han, Chunjia (2021) Revealing industry challenge and business response to Covid-19: a text mining approach. International Journal of Contemporary Hospitality Management, 33 (4). pp. 1230-1248. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2020-0920)

career commitment

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Pantelidis, Ioannis S. and Goss-Turner, Steven (2019) Conceptualising patterns of career commitment: the leaving process in hospitality. International Journal of Contemporary Hospitality Management, 32 (1). pp. 126-147. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2019-0338)

career development

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Gao, Xiongbin and Cai, Wenjie ORCID: 0000-0002-1505-7240 (2020) Let’s not just ‘talk’ about it: reflections on women’s career development in hospitality. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3623-3643. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2020-0385)

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Pantelidis, Ioannis S. and Goss-Turner, Steven (2019) Conceptualising patterns of career commitment: the leaving process in hospitality. International Journal of Contemporary Hospitality Management, 32 (1). pp. 126-147. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2019-0338)

career inheritance

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Pantelidis, Ioannis S. and Goss-Turner, Steven (2019) Conceptualising patterns of career commitment: the leaving process in hospitality. International Journal of Contemporary Hospitality Management, 32 (1). pp. 126-147. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2019-0338)

China

He, Jie, Zhang, Hao and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: a sequential mediation model. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

He, Jie, Zhang, Hao and Morrison, Alastair M. ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

climate change

Pan, Su-Lan, Wu, Lingqiong and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2023) A review of studies on tourism and climate change from 2007-2021. International Journal of Contemporary Hospitality Management. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-11-2022-1397)

cooking class

Aksenova, Diana, Cai, Wenjie ORCID: 0000-0002-1505-7240 and Gebbels, Maria ORCID: 0000-0001-9623-2655 (2022) Multisensory prosumption: how cooking classes shape perceptions of destinations. International Journal of Contemporary Hospitality Management, 34 (9). pp. 3417-3439. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-09-2021-1117)

corporate social responsibility

He, Jie, Zhang, Hao and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: a sequential mediation model. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

He, Jie, Zhang, Hao and Morrison, Alastair M. ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

Covid-19

Yang, Mu and Han, Chunjia (2021) Revealing industry challenge and business response to Covid-19: a text mining approach. International Journal of Contemporary Hospitality Management, 33 (4). pp. 1230-1248. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2020-0920)

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 , Dong, Yingchao, Zhu, Mengyao and Li, Lei (2023) Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China. International Journal of Contemporary Hospitality Management, 35 (4). pp. 1539-1561. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-12-2021-1557)

COVID-19 event strength

He, Jie, Mao, Yan, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) On being warm and friendly: The effect of socially responsible human resource management on employee fears of the threats of COVID-19. International Journal of Contemporary Hospitality Management, 33 (1). pp. 346-366. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0300)

COVID-19 pandemic

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0335)

customer experience

Guan, Jingjing, Wang, Wanfei, Guo, Zhigang, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2021) Customer experience and brand loyalty in the full-service hotel sector: The role of brand affect. International Journal of Contemporary Hospitality Management, 33 (5). pp. 1620-1645. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-10-2020-1177)

dissatisfaction

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

event system theory

He, Jie, Mao, Yan, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) On being warm and friendly: The effect of socially responsible human resource management on employee fears of the threats of COVID-19. International Journal of Contemporary Hospitality Management, 33 (1). pp. 346-366. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0300)

experiences

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 , Dong, Yingchao, Zhu, Mengyao and Li, Lei (2023) Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China. International Journal of Contemporary Hospitality Management, 35 (4). pp. 1539-1561. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-12-2021-1557)

fear of external threats

He, Jie, Mao, Yan, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) On being warm and friendly: The effect of socially responsible human resource management on employee fears of the threats of COVID-19. International Journal of Contemporary Hospitality Management, 33 (1). pp. 346-366. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0300)

gender

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Gao, Xiongbin and Cai, Wenjie ORCID: 0000-0002-1505-7240 (2020) Let’s not just ‘talk’ about it: reflections on women’s career development in hospitality. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3623-3643. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2020-0385)

gender practices

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Gao, Xiongbin and Cai, Wenjie ORCID: 0000-0002-1505-7240 (2020) Let’s not just ‘talk’ about it: reflections on women’s career development in hospitality. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3623-3643. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2020-0385)

heritage B&B

Wang, Wanfei, Ding, Lu, Chan, Jin ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2022) Process framework for innovation through tradition and its antecedents in rural heritage B&B. International Journal of Contemporary Hospitality Management, 34 (12). pp. 4329-4354. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2021-0990)

hospitality

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Gao, Xiongbin and Cai, Wenjie ORCID: 0000-0002-1505-7240 (2020) Let’s not just ‘talk’ about it: reflections on women’s career development in hospitality. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3623-3643. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2020-0385)

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Pantelidis, Ioannis S. and Goss-Turner, Steven (2019) Conceptualising patterns of career commitment: the leaving process in hospitality. International Journal of Contemporary Hospitality Management, 32 (1). pp. 126-147. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2019-0338)

hospitality industry

Yang, Mu and Han, Chunjia (2021) Revealing industry challenge and business response to Covid-19: a text mining approach. International Journal of Contemporary Hospitality Management, 33 (4). pp. 1230-1248. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2020-0920)

hospitality management

Wang, Wanfei, Ding, Lu, Chan, Jin ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2022) Process framework for innovation through tradition and its antecedents in rural heritage B&B. International Journal of Contemporary Hospitality Management, 34 (12). pp. 4329-4354. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2021-0990)

hotel employee

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-01-2019-0022)

innovation process

Wang, Wanfei, Ding, Lu, Chan, Jin ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2022) Process framework for innovation through tradition and its antecedents in rural heritage B&B. International Journal of Contemporary Hospitality Management, 34 (12). pp. 4329-4354. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2021-0990)

innovation through tradition

Wang, Wanfei, Ding, Lu, Chan, Jin ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2022) Process framework for innovation through tradition and its antecedents in rural heritage B&B. International Journal of Contemporary Hospitality Management, 34 (12). pp. 4329-4354. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2021-0990)

Life history

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Pantelidis, Ioannis S. and Goss-Turner, Steven (2019) Conceptualising patterns of career commitment: the leaving process in hospitality. International Journal of Contemporary Hospitality Management, 32 (1). pp. 126-147. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2019-0338)

multisensory

Aksenova, Diana, Cai, Wenjie ORCID: 0000-0002-1505-7240 and Gebbels, Maria ORCID: 0000-0001-9623-2655 (2022) Multisensory prosumption: how cooking classes shape perceptions of destinations. International Journal of Contemporary Hospitality Management, 34 (9). pp. 3417-3439. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-09-2021-1117)

organizational citizenship behavior

He, Jie, Zhang, Hao and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: a sequential mediation model. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

Organizational citizenship behaviour

He, Jie, Zhang, Hao and Morrison, Alastair M. ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

organizational identification

He, Jie, Zhang, Hao and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: a sequential mediation model. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

He, Jie, Zhang, Hao and Morrison, Alastair M. ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

organizational trust

He, Jie, Mao, Yan, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) On being warm and friendly: The effect of socially responsible human resource management on employee fears of the threats of COVID-19. International Journal of Contemporary Hospitality Management, 33 (1). pp. 346-366. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0300)

peer-to-peer accommodations

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 , Dong, Yingchao, Zhu, Mengyao and Li, Lei (2023) Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China. International Journal of Contemporary Hospitality Management, 35 (4). pp. 1539-1561. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-12-2021-1557)

perceived job risk

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-01-2019-0022)

perceived risk

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0335)

perceptions

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 , Dong, Yingchao, Zhu, Mengyao and Li, Lei (2023) Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China. International Journal of Contemporary Hospitality Management, 35 (4). pp. 1539-1561. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-12-2021-1557)

performance theory

Aksenova, Diana, Cai, Wenjie ORCID: 0000-0002-1505-7240 and Gebbels, Maria ORCID: 0000-0001-9623-2655 (2022) Multisensory prosumption: how cooking classes shape perceptions of destinations. International Journal of Contemporary Hospitality Management, 34 (9). pp. 3417-3439. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-09-2021-1117)

post-pandemic

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 , Dong, Yingchao, Zhu, Mengyao and Li, Lei (2023) Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China. International Journal of Contemporary Hospitality Management, 35 (4). pp. 1539-1561. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-12-2021-1557)

pre-pandemic

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 , Dong, Yingchao, Zhu, Mengyao and Li, Lei (2023) Perceived differences in peer-to-peer accommodation before and after COVID-19: evidence from China. International Journal of Contemporary Hospitality Management, 35 (4). pp. 1539-1561. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-12-2021-1557)

production

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Gao, Xiongbin and Cai, Wenjie ORCID: 0000-0002-1505-7240 (2020) Let’s not just ‘talk’ about it: reflections on women’s career development in hospitality. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3623-3643. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2020-0385)

prosumption

Aksenova, Diana, Cai, Wenjie ORCID: 0000-0002-1505-7240 and Gebbels, Maria ORCID: 0000-0001-9623-2655 (2022) Multisensory prosumption: how cooking classes shape perceptions of destinations. International Journal of Contemporary Hospitality Management, 34 (9). pp. 3417-3439. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-09-2021-1117)

reproduction

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Gao, Xiongbin and Cai, Wenjie ORCID: 0000-0002-1505-7240 (2020) Let’s not just ‘talk’ about it: reflections on women’s career development in hospitality. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3623-3643. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2020-0385)

rural revitalisation

Wang, Wanfei, Ding, Lu, Chan, Jin ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2022) Process framework for innovation through tradition and its antecedents in rural heritage B&B. International Journal of Contemporary Hospitality Management, 34 (12). pp. 4329-4354. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2021-0990)

Safety leadership

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0335)

satisfaction

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

scale development

Xie, Chaowu, Zhang, Jiangchi, Chen, Yanying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Lin, Zhibin (2020) Measuring hotel employee perceived job risk: dimensions and scale development. International Journal of Contemporary Hospitality Management, 32 (2). pp. 730-748. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-01-2019-0022)

self-determination theory (SDT)

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0335)

self-efficacy

Gebbels, Maria ORCID: 0000-0001-9623-2655 , Pantelidis, Ioannis S. and Goss-Turner, Steven (2019) Conceptualising patterns of career commitment: the leaving process in hospitality. International Journal of Contemporary Hospitality Management, 32 (1). pp. 126-147. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2019-0338)

sensescape

Aksenova, Diana, Cai, Wenjie ORCID: 0000-0002-1505-7240 and Gebbels, Maria ORCID: 0000-0001-9623-2655 (2022) Multisensory prosumption: how cooking classes shape perceptions of destinations. International Journal of Contemporary Hospitality Management, 34 (9). pp. 3417-3439. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-09-2021-1117)

social identity theory

He, Jie, Zhang, Hao and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: a sequential mediation model. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

He, Jie, Zhang, Hao and Morrison, Alastair M. ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

social media

Yang, Mu and Han, Chunjia (2021) Revealing industry challenge and business response to Covid-19: a text mining approach. International Journal of Contemporary Hospitality Management, 33 (4). pp. 1230-1248. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2020-0920)

social support theory

He, Jie, Mao, Yan, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) On being warm and friendly: The effect of socially responsible human resource management on employee fears of the threats of COVID-19. International Journal of Contemporary Hospitality Management, 33 (1). pp. 346-366. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0300)

Socially-responsible HRM (SRHRM)

He, Jie, Mao, Yan, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) On being warm and friendly: The effect of socially responsible human resource management on employee fears of the threats of COVID-19. International Journal of Contemporary Hospitality Management, 33 (1). pp. 346-366. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0300)

substitutes for leadership concept

Zhang, Jiangchi, Xie, Chaowu, Wang, Jianying, Morrison, Alastair M. ORCID: 0000-0002-0754-1083 and Coca-Stefaniak, J. Andres ORCID: 0000-0001-5711-519X (2020) Responding to a major global crisis: The effects of hotel safety leadership on employee safety behavior during COVID-19. International Journal of Contemporary Hospitality Management, 32 (11). pp. 3365-3389. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-04-2020-0335)

sustainable development

Pan, Su-Lan, Wu, Lingqiong and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2023) A review of studies on tourism and climate change from 2007-2021. International Journal of Contemporary Hospitality Management. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-11-2022-1397)

task performance

He, Jie, Zhang, Hao and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality: a sequential mediation model. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

He, Jie, Zhang, Hao and Morrison, Alastair M. ORCID: 0000-0002-0754-1083 (2019) The impacts of corporate social responsibility on organization citizenship behavior and task performance in hospitality. International Journal of Contemporary Hospitality Management, 31 (6). pp. 2582-2598. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-05-2018-0378)

Tatarstan

Aksenova, Diana, Cai, Wenjie ORCID: 0000-0002-1505-7240 and Gebbels, Maria ORCID: 0000-0001-9623-2655 (2022) Multisensory prosumption: how cooking classes shape perceptions of destinations. International Journal of Contemporary Hospitality Management, 34 (9). pp. 3417-3439. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-09-2021-1117)

text mining

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

topic modelling

Yang, Mu and Han, Chunjia (2021) Revealing industry challenge and business response to Covid-19: a text mining approach. International Journal of Contemporary Hospitality Management, 33 (4). pp. 1230-1248. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2020-0920)

tourism management

Pan, Su-Lan, Wu, Lingqiong and Morrison, Alastair ORCID: 0000-0002-0754-1083 (2023) A review of studies on tourism and climate change from 2007-2021. International Journal of Contemporary Hospitality Management. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-11-2022-1397)

user-generated content

Yang, Mu and Han, Chunjia (2021) Revealing industry challenge and business response to Covid-19: a text mining approach. International Journal of Contemporary Hospitality Management, 33 (4). pp. 1230-1248. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-08-2020-0920)

word frequency

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)