Cai, Jiangying, Wu, Mao-Ying, Wang, Longjie, Ye, Shun, Chan, Jin ORCID: https://orcid.org/0000-0002-6275-9763 and Li, Qiucheng (2025) “My host is my buddy”: revisiting guests’ emotional solidarity with hosts in Peer-to-Peer (P2P) accommodation. Current Issues in Tourism. ISSN 1368-3500 (Print), 1747-7603 (Online) (In Press)

PDF (Author's Accepted Manuscript) 50522 CHAN_My_Host_Is_My_Buddy_Revisiting_Guests_Emotional_Solidarity_With_Hosts_In_Peer-To-Peer_P2P_accommodation_(AAM)_2025.pdf - Accepted Version Restricted to Repository staff only Download (544kB) | Request a copy

Abstract

The intimate host-guest relationship greatly affects tourists’ experience, spending, and purchasing. Yet, its presence and manifestation in semi-commercial contexts, such as Peer-to-Peer(P2P) accommodation, remain unstudied and warrant further investigation. By drawing on the theory of emotional solidarity, this study captured such host-guest intimacy. A mixed-method approach was further adopted to re conceptualize guests’ emotional solidarity with hosts in the context of P2P accommodation and develop a measurement tool accordingly. Study 1 derived three dimensions (emotional closeness, enjoyable socialization, and service cooperativeness) employing qualitative thematic analysis. In Study 2, after a four-step scale development process, a 19-item scale was developed and validated by surveying 735 guests. This study extends emotional solidarity theory by confirming its existence and prominence in the semi-commercial context, and laying the theoretical foundation for further investigating its role in shaping guests’ behaviors. Moreover, it offers practical implications for P2P accommodation to retain guests and gain competitiveness through relationship marketing.

Item Type:	Article
Uncontrolled Keywords:	Peer-to-Peer (P2P) accommodation, emotional solidarity, conceptualization, scale development, mixed-method approach
Subjects:	B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group:	Greenwich Business School Greenwich Business School > Networks and Urban Systems Centre (NUSC) Greenwich Business School > School of Business, Operations and Strategy
Last Modified:	27 May 2025 10:06
URI:	http://gala.gre.ac.uk/id/eprint/50522

Actions (login required)

View Item

Downloads