Zare, Samira and Ye, Isabella Qing ORCID: https://orcid.org/0000-0002-4835-0881 (2025) Contested hospitality and welcome at the airport borders: the narratives of non-citizen residents. Hospitality and Society, 15 (1-2). pp. 45-66. ISSN 2042-7913 (Print), 2042-7921 (Online) (doi:10.1386/hosp_00091_1)

PDF (Author's Accepted Manuscript) 50157 YE_Contested_Hospitality_And_Welcome_At_The_Airport_Borders_(AAM)_2025.pdf - Accepted Version Restricted to Repository staff only until 31 March 2026. Download (331kB) | Request a copy

Abstract

This article examines the challenges faced by non-citizen residents at airport borders of their country of residency, exploring how differential treatment at the border impacts their sense of belonging. Using a critical hospitality lens and an interpretivist method, the analysis focuses on the concept of home and belonging within the liminal spaces of airport borders. The findings reveal that non-citizen residents, justified under the guise of ‘national security’, encounter normalized micro-aggressions, discrimination and interrogation. Consequently, they experience a range of negative emotions, leaving them in a state of uncertainty between belonging and not belonging. Reflecting the theme of the Special Issue, this study draws attention to hostile airport border procedures for non-citizen residents and contributes to the decolonization of tourism and hospitality scholarship by investigating the experiences of this overlooked category of travellers.

Item Type:	Article
Uncontrolled Keywords:	airports, border-crossings, non-citizen residents, belonging, welcome, inhospitable spaces, critical hospitality, home
Subjects:	G Geography. Anthropology. Recreation > GV Recreation Leisure H Social Sciences > H Social Sciences (General) H Social Sciences > HB Economic Theory
Faculty / School / Research Centre / Research Group:	Greenwich Business School Greenwich Business School > School of Management and Marketing Greenwich Business School > Tourism and Marketing Research Centre (TMRC)
Last Modified:	11 Apr 2025 13:23
URI:	http://gala.gre.ac.uk/id/eprint/50157

Actions (login required)

View Item

Downloads