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When the destination is crowded: the impact of traveler’s personality on tourist experience

When the destination is crowded: the impact of traveler’s personality on tourist experience

Dogru Dastan, Humeyra ORCID logoORCID: https://orcid.org/0000-0002-3595-1274 (2020) When the destination is crowded: the impact of traveler’s personality on tourist experience. In: American Association of Geographers: 2020 Virtual Annual Meeting, 6th - 10th April 2020, Denver, Colarado, USA.

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Abstract

Because of high increase in international tourist arrivals in recent years, the number of people inevitably becomes one of the significant measures threatening social carrying capacity for many destinations. Social carrying capacity (SCC) is a significant tool used in the environmental management of tourism sites to ensure visitor experience and site quality at the same time. As one of factors influencing the SCC in tourism sites, crowding has been accepted as a source of negative traveler reactions in tourism settings. The purpose of this study is to examine the impact of individual differences on the relationship between crowding perceptions of travelers and their tourism experience dimensions. To investigate how the personality traits of visitors affect the relationship between perceived crowding and tourist experience, a photo elicitation methodological approach was adopted with a questionnaire-based survey. Images of people on three different tourism settings (a beach, a historical site and a museum) and with three different levels of crowding were used to understand perceived crowding levels of participants who will be recruited from Amazon’s Mechanical Turk. The results will aid industry practitioners in understanding how travelers evaluate the settings with different levels of crowding and its impact on tourist experience dimensions such as education, entertainment, esthetics, and escapism. Due to the lack of research in the tourism literature on the relationship between perceived crowding and experience dimensions, this study hopes to close the gap on the crowding topic in tourist behavior field.

Item Type: Conference or Conference Paper (Paper)
Uncontrolled Keywords: perceived crowding, personality, tourist experience, photo elicitation method
Subjects: B Philosophy. Psychology. Religion > BF Psychology
G Geography. Anthropology. Recreation > GV Recreation Leisure
H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group: Greenwich Business School
Greenwich Business School > School of Management and Marketing
Last Modified: 19 Feb 2025 11:12
URI: http://gala.gre.ac.uk/id/eprint/49777

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