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The changing roles of Chief Digital Officers in a rapidly evolving AI era

The changing roles of Chief Digital Officers in a rapidly evolving AI era

Coulson-Thomas, Colin (2025) The changing roles of Chief Digital Officers in a rapidly evolving AI era. Effective Executive, 27 (4). pp. 14-29. ISSN 0972-5172

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Abstract

Chief Digital Officers (CDOs) are a relatively new phenomenon. They continue to be appointed, and their role is evolving as digital technologies develop and Al applications multiply and present new challenges and opportunities. The CDO role is a strategic one, depending on the situation, circumstances and context. It involves a relationship with boards, CEOs and others with whom expectations and priorities should ideally be aligned. There are questions to ask and issues to address in relation to CDOs and these relationships, the evolution and future of the CDO role, and contemporary and emerging concerns, global risks and existential threats with which CDOs may become increasingly involved. The reputations and standing of CDOs reflect those of the digital technologies and applications for which they are held responsible, and which can have beneficial and/or unwelcome impacts. CDOs face areas of uncertainty with which they must cope while seeking to influence. In future, CDOs may be required to devote more attention to sustainability, resilience, the responsible use of technology, the external context within which they operate, preparation for various scenarios and eventualities, and collaboration, cooperation, joint action and collective responses.

Item Type: Article
Additional Information: Effective Executive is a quarterly peer reviewed journal of IUP (ISSN 0972-5172).
Uncontrolled Keywords: Chief Digital Officer (CDO), IT, AI, Human Resource Management (HRM), digital transformation, Chief Executive Officer (CEO), environmental sustainability, resilience, cyber security, Strategic Human Resource Management, Chief Information Officer (CIO), risk management
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD61 Risk Management
Faculty / School / Research Centre / Research Group: Greenwich Business School
Greenwich Business School > School of Business, Operations and Strategy
Related URLs:
Last Modified: 23 Jan 2025 12:18
URI: http://gala.gre.ac.uk/id/eprint/49526

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