Dogru-Dastan, Humeyra ORCID: 0000-0002-3595-1274 and Tütüncü, Özkan (2024) Impacts of the terrorist attacks and political incidents in major cities on the tourism industry: Evidence from the tourism managers in Turkey. Cities, 153:105255. ISSN 0264-2751 (Print), 1873-6084 (Online) (doi:https://doi.org/10.1016/j.cities.2024.105255)

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Abstract

Tourism crises caused by terrorism are characterised by a sharp decline in inbound tourism and a severe deterioration of destination image. Between 2015 and 2017, Turkey suffered terrorist attacks and political incidents in major cities such as Istanbul, Ankara, Gaziantep, and Şanlıurfa. This paper explores crisis-related factors and their influence on destination image and tourism demand with a series of three studies adopting both primary data collected from tourism managers and secondary data analysis of tourism statistics. Study A explored the adapted measurement tool's reliability and validity to define the factors related to crisis impacts. Study B involved CFA to validate the dimensions of measurement tools and regression analyses to examine their influence on destination image and tourism demand. Study C included a comparison of the tourist arrival and expenditure statistics from 2014 to 2019 with a secondary data analysis. Study A showed that the long-term effects of crises caused by terrorism must be evaluated in structural and political dimensions. Study B indicated that both factors affected destination image negatively, while only structural problems influenced international and domestic tourism demand. Study C supported the effect of both factors on tourist arrivals and tourism income, involving the analysis of tourism statistics.

Item Type:	Article
Uncontrolled Keywords:	tourism crisis, terrorism, destination image, structural problems political problems
Subjects:	H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group:	Greenwich Business School Greenwich Business School > School of Management and Marketing Greenwich Business School > Tourism and Marketing Research Centre (TMRC)
Last Modified:	15 Aug 2024 13:42
URI:	http://gala.gre.ac.uk/id/eprint/47645

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