He, Jie, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Zhang, Hao (2021) How high-performance HR practices and LMX impact employee engagement and creativity in hospitality. Journal of Hospitality and Tourism Research (JHTR), 45 (8). pp. 1360-1382. ISSN 1096-3480 (Print), 1557-7554 (Online) (doi:10.1177/1096348021996800)

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Abstract

The purpose of this paper is to explore how the interactive effects of high-performance human resource (HR) practices and leader-member exchange (LMX) on employee engagement and creativity in hospitality. Based on the survey of 485 employees of hotel companies in China, the theoretical model was tested. The results showed that high-performance HR practices had a significant influence on employee engagement and creativity through psychological empowerment. In addition, the impact of high-performance HR practices on employee engagement was strengthened by LMX. This theoretical framework was empirically tested to better explain the motivational mechanisms underlying employee engagement and creativity and makes a valuable contribution to advancing the application of self-determination theory in hospital.

Item Type:	Article
Uncontrolled Keywords:	high-performance HR practices; LMX (leader-member exchange); psychological empowerment; job engagement; employee creativity; self-determination theory
Subjects:	H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group:	Faculty of Business Greenwich Business School > Tourism and Marketing Research Centre (TMRC) Greenwich Business School > Networks and Urban Systems Centre (NUSC)
Last Modified:	02 Dec 2024 16:26
URI:	http://gala.gre.ac.uk/id/eprint/46960

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