Ratcharak, Phatcharasiri ORCID: 0000-0002-0421-3332 (2023) Emotion management among clinical leads under leader identity threat: a moderated mediation model. In: Academy of Management Proceedings: AOM Annual Meeting Proceedings 2023, AOM Boston 2023: Health Care Management. Academy of Management, New York. ISSN 0065-0668 (Print), 2151-6561 (Online) (doi:https://doi.org/10.5465/AMPROC.2023.19363abstract)

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Abstract

This longitudinal study investigates mediating effects of emotional management strategies among clinical leads on their well-being through social validation from subordinates, which is moderated by the presence of leader identity threat. With the integration of the literature on emotional labor, social functions of emotions, leader identity work and identity threat, the study explores functions of social validation from subordinates as a resource gain and loss in emotional management processes under the condition in which leader identity threat is present in leader-follower relationships. Using structural equation modeling to analyze the dyadic data from clinical leads and their subordinates over three consecutive time points, the results reveal that in the presence of leader identity threat, clinical leads consider social validation from subordinates to be psychologically harmful to their well-being. Thus, they conduct surface acting as a defense mechanism to protect their own well-being through the reduction of social validation from subordinates. The study makes several contributions to theory and research on emotional labor and its outcomes through the lens of leader identity work and identity threat.

Item Type:	Conference Proceedings
Title of Proceedings:	Academy of Management Proceedings: AOM Annual Meeting Proceedings 2023, AOM Boston 2023: Health Care Management
Uncontrolled Keywords:	emotion management; clinical leadership; identity threat; social validation; well-being
Subjects:	B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty / School / Research Centre / Research Group:	Faculty of Business
Related URLs:	Publisher
Last Modified:	08 Mar 2024 15:26
URI:	http://gala.gre.ac.uk/id/eprint/46200

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