Gebbels, Maria ORCID: https://orcid.org/0000-0001-9623-2655 (2022) Perceptions of hospitality as a career choice for young adults (aged 14-21 in the United Kingdom). Project Report. Umbrella Training - University of Greenwich - Business LDN, Kent and London.

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Abstract

This research highlights the fact that Gen Z have very clear
expectations from their current and future employers. They
expect their future employers to provide clear and useful
information about the job and their organisation, including
the salary range, opportunities for flexible working, and career
development. They also expect to be given clear guidance on all the steps in the inclusive recruitment process. Stable and secure jobs, remote or hybrid working, and flexible working conditions are desirable too. This presents an opportunity and a challenge for hospitality: it can offer the flexibility being sought and needs
to be able to demonstrate the breadth of careers, the work life
balance and the dependability being sought.
The key findings of this report can help the sector to better
understand some of the major touch points when developing
their people strategies in the coming years. It will also provide
Umbrella Training business partners and BusinessLDN members
with a deeper knowledge of how young people see both the
hospitality sector, and the wider world, in a post-pandemic age.

Item Type:	Monograph (Project Report)
Uncontrolled Keywords:	hospitality career; hospitality industry; Generation Z; work-life balance; pay
Subjects:	B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > HF Commerce L Education > LC Special aspects of education > LC5201 Education extension. Adult education. Continuing education
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Department of Marketing, Events & Tourism Faculty of Business > Tourism Research Centre Greenwich Business School > Tourism and Marketing Research Centre (TMRC)
Last Modified:	02 Dec 2024 16:13
URI:	http://gala.gre.ac.uk/id/eprint/38023

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