Markowski, Marianne ORCID: 0000-0003-4652-3168 and Foster, John ORCID: 0000-0002-7662-8203 (2022) Evaluation of the digital support technician apprenticeship scheme as currently implemented by Bexley Training Hub. Project Report. NHS Trust South East London, Clinical Commissioning Group, London.

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Abstract

Bexley Training Hub commissioned Greenwich University Enterprises Limited (GUE Ltd) to evaluate the Digital Support Technician Apprenticeship (DST) Scheme. The evaluation commenced in August 2020 and was completed in January 2022. The apprenticeship model consisted of primary care placements alongside training provided by Ginger Nut Training, an apprenticeship training provider. Day to day supervision was provided by Bexley Training Hub (BTH). Following an identified digital skills gap BTH piloted the role of the DST within Primary Care Networks (PCNs) as a way of providing support to Bexley’s GP practices as well as promoting the ‘Digital First’ agenda.
Conclusion: The Digital Support Technician Apprenticeship scheme has contributed significantly to the delivery of primary care in Bexley. Supporting practices and staff using software applications and digital options has helped to embed a positive culture whereby the digital transformation agenda is recognised as an essential part of the sustainability of General Practice. During the programme the apprentices had protected learning and management time and reported a positive learning experience. The Digital Support Technician Apprenticeship scheme, when applying the digital applications technician’s route, is very well-suited for GP practices who do not have the required skills to meet the digital transformation requirements of the NHS.

Item Type:	Monograph (Project Report)
Uncontrolled Keywords:	digital support technicians apprenticeship; primary care; evaluation
Subjects:	L Education > LC Special aspects of education > LC5201 Education extension. Adult education. Continuing education Q Science > QA Mathematics > QA75 Electronic computers. Computer science R Medicine > RT Nursing
Faculty / School / Research Centre / Research Group:	Faculty of Education, Health & Human Sciences Faculty of Education, Health & Human Sciences > Institute for Lifecourse Development Faculty of Education, Health & Human Sciences > Institute for Lifecourse Development > Centre for Professional Workforce Development Faculty of Education, Health & Human Sciences > School of Health Sciences (HEA)
Last Modified:	27 May 2022 09:37
URI:	http://gala.gre.ac.uk/id/eprint/36352

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