A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China
Lin, Yong ORCID: https://orcid.org/0000-0001-7118-2946, Chen, Anlan, Yin, Yanhai, Li, Qing, Zhu, Qiaoni and Luo, Jing ORCID: https://orcid.org/0009-0004-7818-4396 (2021) A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China. International Journal of Production Economics, 235:108112. ISSN 0925-5273 (doi:10.1016/j.ijpe.2021.108112)
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Abstract
Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value co-creation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies.
Item Type: | Article |
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Uncontrolled Keywords: | Platform, service, supply chain, business ecosystem, sustainable management |
Subjects: | H Social Sciences > HB Economic Theory |
Faculty / School / Research Centre / Research Group: | Faculty of Business Faculty of Business > Department of Systems Management & Strategy Faculty of Business > Networks and Urban Systems Centre (NUSC) Faculty of Business > Networks and Urban Systems Centre (NUSC) > Connected Cities Research Group Greenwich Business School > Centre for Research on Employment and Work (CREW) |
Last Modified: | 02 Dec 2024 15:46 |
URI: | http://gala.gre.ac.uk/id/eprint/31927 |
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