Xie, Ying, Hickman, Stephen and Zhou, Li ORCID: https://orcid.org/0000-0001-7132-5935 (2007) A critical evaluation of Enterprise Resource Planning (ERP) software sourcing and provision using theoretical constructs. International Journal of Integrated Supply Management, 3 (4). pp. 327-344. ISSN 1741-8097 (Print), 1477-5360 (Online) (doi:10.1504/IJISM.2007.013367)

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Abstract

Deliberating on Enterprise Resource Planning (ERP) software sourcing and provision, this paper contrasts the corporate environment with the small business environment. The paper is about Enterprise Resource Planning client (ERPc) expectations and Enterprise Resource Planning vendor (ERPv) value propositions as a mutually compatible process for achieving acceptable standards of ERP software performance. It is suggested that a less-than-equitable vendor–client relationship would not contribute to the implementation of the optimum solution. Adapting selected theoretical concepts and models, the researchers analyse ERPv to ERPc relationship. This analysis is designed to discover if the provision of the very large ERP vendors who market systems such as SAP, and the provision of the smaller ERP vendors (in this instance Eshbel Technologies Ltd who market an ERP software solution called Priority) when framed as a value proposition (Walters, D. (2002) Operations Strategy. Hampshire, UK: Palgrave), is at all comparable or distinctive.

Item Type:	Article
Additional Information:	[1] This paper was published in the International Journal of Integrated Supply Management (IJISM), Vol. 3, Issue 4, 2007 - a Special Issue on the ERP Supply Chains, with guest editors, Hans-Henrik Hvolby and Chee Yew Wong.
Uncontrolled Keywords:	case study, clients, customer expectations, enterprise resource planning, ERP software, software sourcing, software provision, vendor value propositions, visibility, ERP evaluation, software performance
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Networks and Urban Systems Centre (NUSC) > Connected Cities Research Group Faculty of Business > Department of Systems Management & Strategy Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Related URLs:	Publisher Organisation
Last Modified:	31 May 2017 09:41
URI:	http://gala.gre.ac.uk/id/eprint/2868

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