Zhang, Shuai ORCID: 0000-0002-9796-058X and Johnson, Aylmer (2017) The difficulties reported by engineers in searching information. In: DS 87-6 Proceedings of the 21st International Conference on Engineering Design (ICED 17) Vol 6: Design Information and Knowledge, Vancouver, Canada, 21-25.08.2017. ICED . The Design Society, pp. 161-168. ISBN 978-1904670940 ISSN 2220-4342

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Abstract

Efforts have been made by researchers in the area of knowledge management to understand engineers’ information searching behaviors, such as the types of information searched by engineers, and the sources and tools they use to address their information needs. However, few studies pay attention to the difficulties that engineers are experiencing in fulfilling their information needs. This paper presents an exploratory study that investigates the problems of information searching in engineering design development. In this research, eight engineers with different level of experience were interviewed to identify the difficulties they deal with in searching required information. The reported problems that participants are experiencing include: 1) formulating information queries; 2) hesitation in consulting others; 3) the limitations of existing retrieval tools.

Item Type:	Conference Proceedings
Title of Proceedings:	DS 87-6 Proceedings of the 21st International Conference on Engineering Design (ICED 17) Vol 6: Design Information and Knowledge, Vancouver, Canada, 21-25.08.2017
Uncontrolled Keywords:	human behaviour in design, information management, design practice, knowledge management
Subjects:	H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Department of Systems Management & Strategy
Related URLs:	Organisation
Last Modified:	21 Oct 2020 15:21
URI:	http://gala.gre.ac.uk/id/eprint/23384

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