Adebanjo, Dotun ORCID: https://orcid.org/0000-0003-4845-9411, Abbas, Ahmed, El Kahlout, Zeyad, Al Nuseirat, Ahmad and Mann, Robin (2018) Key success factors for co-ordinated benchmarking projects using the TRADE Benchmarking Model: Lessons from Dubai. In: The 25th International Annual EurOMA Conference, 24-26 June 2018, Budapest, Hungary.

PDF (Author Submitted Manuscript) 19664 ADEBANJO_Key_Success_Factors_for_Co-ordinated_Benchmarking_Projects_2018.pdf - Submitted Version Restricted to Registered users only Download (231kB) | Request a copy

Abstract

This study investigates the process for co-ordinated benchmarking projects and identifies the key success factors that facilitate such initiatives. It is based on the case of the ‘Dubai – We Learn’ initiative which comprised 13 co-ordinated benchmarking projects in different government departments. The study collected and analysed data on the 13 projects as well as perceptions of individuals that participated in the initiative. The study identified and classified the key success factors into five groups – leadership, documentation, teamwork, skills and operations. Furthermore, the success factors where differentiated by the stages of the TRADE Benchmarking Methodology for which they were most relevant.

Item Type:	Conference or Conference Paper (Paper)
Uncontrolled Keywords:	Benchmarking, Organisational Excellence, Dubai, TRADE Methodology
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Department of Systems Management & Strategy Faculty of Business > Networks and Urban Systems Centre (NUSC) Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Related URLs:	Organisation
Last Modified:	23 Oct 2019 12:14
URI:	http://gala.gre.ac.uk/id/eprint/19664

Actions (login required)

View Item

Downloads