Adebanjo, D. ORCID: https://orcid.org/0000-0003-4845-9411, Mann, R., Mohammad, M. and Bareduan, S. (2019) A study of the activities and impact of the Asian productivity organisation (APO). International Journal of Productivity and Performance Management, 68 (2). pp. 262-275. ISSN 1741-0401 (doi:10.1108/IJPPM-09-2017-0227)

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Abstract

Purpose:
The purpose of this study is to investigate the activities of the Asian Productivity Organisation (APO). The study identifies the various roles and activities of the APO and evaluates how well it performs in these roles. The study also investigates the impacts of the APO on the productivity initiatives of National Productivity Organisations (NPOs) in sixteen Asian countries. These productivity initiatives are important in enhancing productivity performance and national competitiveness in the countries of interest.

Design/methodology/approach:
The study collects data from stakeholders in the NPOs in sixteen countries. A likert-scale questionnaire was used to collect data from two types of respondents – NPO CEOs and NPO professional/technical staff. Data was analysed by comparing the responses across the participating countries.

Findings:
The result shows that there was general satisfaction with the mission, vision, and strategic direction of the APO. With respect to the operational performance of the organisation, the study showed that there were some differences in perception of the performance of the APO although the overall perception was positive.

Practical Implications:
The study provides insights to the top management of the APO with regards to deciding on the future direction of the organisation and, in particular, the ways in which it understands and supports the varied requirements of the different NPOs.

Originality/value:
Organisations such as the APO dedicate significant resources into supporting NPOs, and by extension productivity-related commercial operations, in several countries. It is important to understand how these services are perceived and experienced in these countries and a definitive study to examine this has not previously been carried out.

Item Type:	Article
Uncontrolled Keywords:	Asia, Asian Productivity Organisation, APO, Productivity, National Productivity Organisation
Subjects:	H Social Sciences > H Social Sciences (General)
Faculty / School / Research Centre / Research Group:	Faculty of Business Faculty of Business > Department of Systems Management & Strategy Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Last Modified:	05 Mar 2020 15:50
URI:	http://gala.gre.ac.uk/id/eprint/19101

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