Zhou, Zhenkun, Lin, Yong ORCID: 0000-0001-7118-2946 and Yue, Feng (2014) Service-dominant logic for exploring modular business service system. In: Proceedings of the 2014 IEEE International Conference on Service Operations and Logistics and Informatics. Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 108-112. ISBN 9781479960583 (doi:https://doi.org/10.1109/SOLI.2014.6960702)

Preview	PDF (AAM) 12820_LIN_Service-Dominant_Logic_for__Exploring_Modular_Business_Service_System(v2_0)_(SOLI2014)_(AAM).pdf - Accepted Version Available under License Creative Commons Attribution Non-commercial No Derivatives. Download (431kB)
	PDF ((SOLI2014) Acceptance email, 1 September 2014) 12820_LIN_SOLI2014_(Acceptance_email_1_September_2014).pdf - Additional Metadata Restricted to Repository staff only Download (17kB)

Abstract

Investigating the management of the three dimensions of modular business service system from the perspective of the service-dominant (S-D) logic. An integrated approach with an abductive research process in theory building was conducted through case study. The results show that ten foundational premises of S-D logic, especially service -focused, customer-oriented, and rational views can be applied in defining and managing the modular business service system constructed by service modularization.

Item Type:	Conference Proceedings
Title of Proceedings:	Proceedings of the 2014 IEEE International Conference on Service Operations and Logistics and Informatics
Additional Information:	2014 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI), 8-10 October 2014, Qingdao, China.
Uncontrolled Keywords:	business service, integrated approach, research process, service modularity, service modularization, service-dominant (S-D) logic, service-dominant logic, value co creations, modular construction
Subjects:	H Social Sciences > HE Transportation and Communications
Faculty / School / Research Centre / Research Group:	Faculty of Business > Department of Systems Management & Strategy Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Related URLs:	Publisher
Last Modified:	14 Oct 2016 09:30
URI:	http://gala.gre.ac.uk/id/eprint/12820

Actions (login required)

View Item

Downloads