Tickle, Matthew, Adebanjo, Dotun ORCID: https://orcid.org/0000-0003-4845-9411 and Michaelides, Zenon (2013) Factors and relationships that facilitate successful business-to-business virtual communities. In: BAM2013: Managing to Make a Difference, 10-12 Sep 2013, Liverpool, UK.

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Abstract

This paper identifies the factors involved in successful development and deployment of business-to-business (B2B) virtual communities (VCs). The results of a cross case analysis involving four case studies are shown, whereby 59 factors that affect the development and deployment processes are identified and split into four key dimensions. As well as identifying the 59 factors, this paper also isolates the factors crucial to the development and deployment processes. The study’s findings indicate that cultural aspects associated with these processes have more impact than the resources available to the project, the technology selected or the functionality offered by the VC.

Item Type:	Conference or Conference Paper (Paper)
Additional Information:	[1] This paper (114) was first presented at the 27th Annual British Academy of Management Conference, (BAM2013 Managing to Make a Difference) held from 10-12 September 2013 in Liverpool, UK. The paper (114) was given in the E-Business and e-Government Session on 12th September 2013.
Uncontrolled Keywords:	B2B, virtual communities, success factors, case studies
Subjects:	H Social Sciences > HF Commerce Q Science > QA Mathematics > QA76 Computer software
Faculty / School / Research Centre / Research Group:	Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Related URLs:	Organisation Organisation
Last Modified:	14 Oct 2016 09:27
URI:	http://gala.gre.ac.uk/id/eprint/11309

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