Adebanjo, Dotun ORCID: 0000-0003-4845-9411 (2009) A case-based framework for deploying e-CRM solutions in SMEs. In: EURAM 2009. 9th Annual Conference - "Renaissance & Renewal in Management Studies", 11-14 May 2009, ACC Arena, Mersey River Waterfront, Liverpool, UK.

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Item Type:	Conference or Conference Paper (Paper)
Additional Information:	[1] Presented at parallel session at EURAM 2009, the 9th Annual Conference - "Renaissance & Renewal in Management Studies," held 11-114 May 2009, ACC Arena, Mersey River Waterfront, Liverpool, U.K. [2] Presented in Parallel Track Sessions 8. Parallel session entitled 'E-business – Adding Value.'
Uncontrolled Keywords:	customer relationships, e-CRM
Subjects:	H Social Sciences > HE Transportation and Communications
Faculty / School / Research Centre / Research Group:	Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group
Related URLs:	Organisation Organisation
Last Modified:	14 Oct 2016 09:27
URI:	http://gala.gre.ac.uk/id/eprint/11243

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