Adebanjo, Dotun ORCID: https://orcid.org/0000-0003-4845-9411 and Laosirihongthong, Tritos (2014) Adoption of web-based order-processing systems: experiences from tier-1 suppliers in the automotive supply chain. Production Planning & Control: The Management of Operations, 25 (15). pp. 1287-1301. ISSN 0953-7287 (Print), 1366-5871 (Online) (doi:10.1080/09537287.2013.829252)

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Abstract

This research studies automobile industry suppliers in Thailand, who have implemented VMI using web-based order-processing technology. It examines their motivations and barriers for implementing the technology, and identifies the enabling factors with greatest impact on the outcomes of such implementation. Data was obtained from 70 tier-1 suppliers of the two biggest automobile assemblers in Thailand. Exploratory factor analysis was used to construct motivation, enabling factors, difficulties/barriers and outcomes of web-based order-processing technology implementation. Multiple linear regression was then used to examine the relationships between enabling factors and operational outcomes. The results show that improving customer responsiveness and the need to retain competitive advantage rather than cost-based orientation were the primary drivers of implementation of web-based order processing. This case provides insights to enable successful implementation by organisations that are planning to deploy the technology, particularly in the early stages of technological diffusion in emerging economies.

Item Type:	Article
Additional Information:	Attached is the Accepted Manuscript of an article published by Taylor & Francis in Production Planning & Control: The Management of Operations on 06/09/2013, available online: http://wwww.tandfonline.com/10.1080/09537287.2013.829252
Uncontrolled Keywords:	automotive industry, e-purchasing, tier-1 suppliers, VMI, web-based order processing, Thailand
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HE Transportation and Communications
Faculty / School / Research Centre / Research Group:	Faculty of Business > Department of Systems Management & Strategy
Related URLs:	Publisher
Last Modified:	14 Oct 2016 09:25
URI:	http://gala.gre.ac.uk/id/eprint/10704

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