Service supply chain: Configuration structure and operations mechanism
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Lin, Yong 
ORCID: https://orcid.org/0000-0001-7118-2946, Zhou, Li ORCID: https://orcid.org/0000-0001-7132-5935, Rong, Ke and Shi, Yongjiang
(2012)
Service supply chain: Configuration structure and operations mechanism.
In: 2012 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI).
Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 336-340.
ISBN 9781467324007
(doi:10.1109/SOLI.2012.6273558)
Abstract
The main purpose of this research is to identify the configuration structure of a service supply chain from a view of modularity, to address the operations mechanism of the service supply chain from the perspective of service-dominant logic. Literature review and case study are adopted in this research. Data are mainly collected through interview and secondary documents. The results shown that the service supply chain is configured with different types of module actor. A framework is proposed with dimensions of Configuration and Co-creation to explain the operations mechanism of a service supply chain.
| Item Type: | Conference Proceedings |
|---|---|
| Title of Proceedings: | 2012 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI) |
| Additional Information: | [1] This paper was first presented at the 2012 8th IEEE International Conference on Service Operations and Logistics, and Informatics, (SOLI), held from 8-10 July 2012 in Suzhou, China. [2] INSPEC Accession Number: 12947478. |
| Uncontrolled Keywords: | service, supply chain, modularity, service-dominant logic, configuration, co-creation, co-evolution |
| Subjects: | H Social Sciences > HF Commerce |
| Faculty / School / Research Centre / Research Group: | Faculty of Business > Department of Systems Management & Strategy Faculty of Business > Networks and Urban Systems Centre (NUSC) > Supply Chain Management Research Group |
| Related URLs: | |
| Last Modified: | 14 Oct 2016 09:24 |
| URI: | http://gala.gre.ac.uk/id/eprint/10053 |
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