Tee, Kong Fah ORCID: https://orcid.org/0000-0003-3202-873X, Ekpiwhre, E. O. and Zhang, Y. (2018) Degradation modelling and life expectancy using Markov chain model for carriageway. International Journal of Quality and Reliability Management, 35 (6). pp. 1268-1288. ISSN 0265-671X (doi:10.1108/IJQRM-06-2017-0116)

Tickle, Mathew, Adebanjo, Dotun ORCID: https://orcid.org/0000-0003-4845-9411 and Mann, Robin (2016) Deploying business excellence – success factors for high performance. International Journal of Quality and Reliability Management, 33 (2). pp. 197-230. ISSN 0265-671X (doi:10.1108/IJQRM-10-2013-0160)