Items where Faculty / School / Research Centre / Research Groups is "School of Management and Marketing"

University Structure (19025)
- Greenwich Business School (1111)
  - School of Management and Marketing (88)

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academic essays academic integrity academic skills academic Tutoring active and passive user engagement active learning adaptive cycle adhocracy culture advancing practice In academic development advertising affective commitment affordance AI AI-generated self-image airline advertising airports algorithmic bias algorithmic pricing and consumer trust APP applied psychology arctic assessments attachment attainment attitude authentic experience autoethnography Bali behavioral intention Beijing belonging big data blogging the menopause body positive advertisement border-crossings boundary brand authenticity brand globalness brand management brand psychological ownership business transformation capital investment career barriers career disablers challenge metamorphosis change chatgpt child-wellbeing children travel China Chinese communities in the UK Chinese food circular economy city image city marketing clan culture cluster analysis coaching cognition–affect–behavior (CAB) model collaboration community conservation company research competence competitive psychological climate confidence confidence cult consumer engagement consumption emotions consumption values content analysis contractual governance coping Covid 19 COVID-19 Covid-19 vaccine CPD creative performance creativity crisis management critical hospitality cross-cultural research crowding cultural and creative products cultural factors customer engagement customer engagement behaviors customer knowledge management customer satisfaction dark triad destination image destination management organisations destination marketing organisations destination quality digital detoxification digital marketing education digital nomads digital tools digital twining disability disaster cognition disaster management planning diversity DMO drawing E-loyalty E-satisfaction early childcare education and care eco-travel craving education educational development elaboration likelihood model electronic word of mouth emotional intelligence employee engagement employment relations systems employment tribunals empowerment empty self engineering environmentally friendly tourism behaviours environmentally responsible behaviour Europe events evidence excessive alcohol consumption face to face facilitating conditions fairness in reward allocation fake reviews fast food restaurants felt obligation female doctors financial analysis financial management food and beverage industry food attractiveness food perceptions France frontline employee gamification Gen Z Gen-AI gender gender advertisments gender equality gender role stress genetically modified food global brands global connectedness global identity Goffman GOLD Green restaurants HE health management style hierarchy culture Higher Education Higher Education service Higher Education Support Holling Loop home hospitality human capital human resource management humour identity and framing implicit advertising strategy implicit personality inclusive education India industrial democracy inequality influencing factors information sources Information Systems inhospitable spaces innovation innovation value innovative behaviour intangible cultural–heritage international marketing internet banking interpersonal deception theory Iran IT industry Izmir job involvement job performance justice knowledge language leadership LevelUp literature review lived experience livelihood capital locus-of-control machiavellianism malaysian SMEs management education marginalised workers market culture market share marketing capabilities media richness mental imagery meta-skills microaggressions millennials motivations multi-crisis destination index multi-crisis destinations multimodality narcissism national culture national identities national park NextLevel non-citizen residents None NWOM online identity online purchasing online survey open innovation systems open systems opportunism organisational behaviour organisational identification organisational injustice organising organizational culture organizational performance orientalism Palace Museum (Forbidden City) pandemic perceived attractiveness perceived crowding perceived support perceived value perceptions performance performance measurement PERMA model person-organisation fit Personal Tutoring personality personality traits photo elicitation method plant-based food dining playful pedagogy positive emotions post-conflict resolution price discrimination private equity privatisation pro-environmental destination image product innovation performance professional practice programme leaders project performance protected area psychological availability psychological empowerment psychological meaningfulness psychological need satisfaction psychological safety psychopathy psychosocial health public relations public sector public services purchase behaviour purchase intention purchase intentions quantity recognition reconstruction recovery recreation recycling reflective practitioners relational governance relational pedagogy representative bureaucracy requirements risk resident environmental citizenship behavior resident pride resident satisfaction resilience Resource-Based View (RBV) responsible marketing retention revisit intentions road traffic road traffics rural tourism satisfaction and loyalty segmentation self-congruity theory sense of belonging sense of community service recovery small businesses smartphone banking usage social contract social exchange theory social image social impacts social marketing social media social networks social partnership social sustainability specialization spirituality stimulus-organism-response (S-O-R) structural assurance structural problems political problems student learning Studiosity Studiosity+ support supporting students sustainability Sustainable consumption Sustainable Development Goals Sustainable Health Management (SHM) sustainable livelihoods approach sustainable management SWOT analysis Taiwan teaching and learning approaches team performance teams technology technology acceptance technology-enhanced classroom telecommunications telepresence terrorism Theory of Planned Behavior Theory of Planned Behavior (TPB) thriving tourism tourism accommodation industry tourism crises tourism crisis tourism destination image tourism marketing tourist behavior tourist experience TQM practices trade publication Trade unions training transition transport travel Tri Hita Karana (THK) trust UK UKAT Ukraine uncertainty Unions user identification valence VFR virtual museums virtual tourism visa application visiting friends and relatives visitor economy visual stimuli vividness waste to energy welcome welfare professionals wellbeing women in communications women-only networks work design workplace jealousy workshop

Number of items at this level: 431.

academic essays

Mare, Zivai and Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 (2025) Exploring effectiveness of AI use in assessments: a students’ perspective. In: SHIFT 2025: University of Greenwich Annual Learning & Teaching Conference, 8th - 9th January 2025, University of Greenwich, London.

academic integrity

Day, Andrew, Mundair, Julie, Perry, Tom (Thomas) and Smith, Stuart (2025) Supporting students for success: four tools to enhance your students' learning from the academic and learning enhancement and academic and digital skills teams. In: SHIFT 2025. ‘Higher Education in a changing world: Adapting to the now, preparing for the future, 8th - 9th January 2025, University of Greenwich, London.

academic skills

Mundair, Jules (Julie), Perera, Sharon and Raza, Arosha (2024) Next Level personal tutoring; supporting hard to reach students through mentoring and signposting to mainstream academic support. In: UKAT Conference 2024: Personal Tutoring in the Spotlight, 8th - 9th April 2024, University of Greenwich, London. (Unpublished)

academic Tutoring

active and passive user engagement

Akram, Muhammad S., Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Goraya, M. Awais Shakir, Shareef, Mahmud A., Malik, Aneela and Lal, Banita (2022) User engagement on global social networks: examining the roles of perceived brand globalness, identification and global identity. Technological Forecasting and Social Change, 181:121771. ISSN 0040-1625 (Print), 1873-5509 (Online) (doi:10.1016/j.techfore.2022.121771)

active learning

Abdullah, Iqra, Parveen, Shazia and Haq, Saif Ul (2021) Forced online experiment and its acceptance among the university students during pandemic in Pakistan. Foresight: The journal of future studies, strategic thinking and policy, 24 (3/4). pp. 392-407. ISSN 1463-6689 (Print), 1465-9832 (Online) (doi:10.1108/FS-01-2021-0026)

adaptive cycle

Lachhab, Sofia, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Šegota, Tina ORCID: https://orcid.org/0000-0001-7994-1396 and Coca-Stefaniak, J. Andres ORCID: https://orcid.org/0000-0001-5711-519X (2023) Multi-crisis destinations (MCDs): towards a future research agenda. In: Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 and Buhalis, Dimitrios, (eds.) Routledge Handbook of Trends and Issues in Global Tourism Supply and Demand. Routledge - Taylor and Francis Group, Abington, Oxon; London; New York, pp. 338-351. ISBN 978-1003260790; 978-1032197739; 978-1032197746; 978-1000933239; 1000933237; 1032197730 (doi:10.4324/9781003260790)

adhocracy culture

Qureshi, Muhammad Imran, Parveen, Shazia, Abdullah, Iqra and Dana, Léo-Paul (2020) Reconceptualizing the interventions of open innovation systems between the nexus of quadruple organization cultural dynamics and performance. Quality & Quantity, 55 (5). pp. 1661-1681. ISSN 0033-5177 (Print), 1573-7845 (Online) (doi:10.1007/s11135-020-01078-3)

advancing practice In academic development

Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 and Mare, Zivai Machaka (2025) Gen-AI utilisation in writing assessments: a snapshot of student perspective. SEDA (Staff and Educational Development Association), The SEDA Blog.

advertising

Wang, Dian ORCID: https://orcid.org/0000-0003-1162-4903 and Zhang, Bowen (2025) Chapter 6. Beyond the horizon of city branding and city marketing: definition and classifications of city image advertising in China from scholars and practitioners perspectives. In: Kavaratriz, Mihalis and Deffner, Alex, (eds.) City Branding: Concepts and Tools for Reputation Management and Tourism Development. Edward Elgar Publishers - Elgar Online, Cheltenham, UK; Northampton, Massachusetts, US, pp. 79-94. ISBN 978-1035347537; 978-1035347544 (doi:10.4337/9781035347544.00013)

affective commitment

Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Ashill, Nicholas, Lages, Cristiana R. and Homayounfard, Amir (2020) Understanding the role of frontline employee felt obligation in services: 解读在服务领域一线员工中感知义务的作用. The Service Industries Journal, 42 (11-12). pp. 843-871. ISSN 0264-2069 (Print), 1466-4399 (Online) (doi:10.1080/02642069.2020.1858062)

affordance

Cai, Wenjie ORCID: https://orcid.org/0000-0002-1505-7240 (2024) Mission Impossible: an autoethnographic account of tourist visa application experience. In: Tourism in unprecedented times: Looking for new directions - Proceedings of the INVTUR Conference 2024. 8th - 10th May 2024, University of Aveiro, Portugal. University of Aveiro, Aveiro, Portugal, pp. 387-389.

AI

Wijesundara, Tharaka and Rathnayake, Chamil (2024) Attachment to AI‑ generated self‑image in a twinning society: a perspective from empty self. Discover Artificial Intelligence, 4 (1):68. ISSN 2731-0809 (Online) (doi:10.1007/s44163-024-00174-9)

AI-generated self-image

airline advertising

Zhang, Yakun ORCID: https://orcid.org/0000-0002-5336-7717, Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X and Parker, Brianna (2023) Do consumers go through imagery processing processes differently? The interplay between imagery-evoking level and multidimensional mental imagery in airline ads processing. Journal of Marketing Communications. ISSN 1352-7266 (Print), 1466-4445 (Online) (doi:10.1080/13527266.2023.2246036)

airports

Zare, Samira and Ye, Isabella Qing ORCID: https://orcid.org/0000-0002-4835-0881 (2025) Contested hospitality and welcome at the airport borders: the narratives of non-citizen residents. Hospitality and Society, 15 (1/2). pp. 45-66. ISSN 2042-7913 (Print), 2042-7921 (Online) (In Press)

algorithmic bias

Murekian, Octavio, Phairor, Klairoong Hawa, Yang, Chen and Sun, Yan (2024) Social media and marketing: towards a better future. In: Marketing: Fusing resilience and power for public value – igniting marketing’s social spirit, 1st - 4th July, 2024, Cardiff Business School. (Unpublished)

algorithmic pricing

Wang, Jinwei, Zhou, Zhihua, Cao, Shuting, Lui, Lei, Ren, Jianrong and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2024) Who sets prices better? The impact of pricing agents on consumer negative word-of-mouth when applying price discrimination. Tourism Management, 106:105003. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105003)

and consumer trust

APP

Mundair, Jules (Julie) and Perera, Sharon (2024) Addressing learning gaps at the University of Greenwich: using coaching techniques to provide individualised and adaptive support. In: UUK’s Closing ethnicity awarding gaps conference 2024, 23rd April 2024, Woburn House Conference Centre, London. (Unpublished)

applied psychology

Abdullah, Iqra, Parveen, Shazia, Khan, Nauman Shahid and Abdullah, Danyal (2021) Anxiety, OCD, delusions, and religiosity among the general public during the COVID-19 pandemic. International Social Science Journal, 71 (241-42). pp. 163-178. ISSN 0020-8701 (Print), 1468-2451 (Online) (doi:10.1111/issj.12284)

arctic

Pauksztat, Birgit, Bliksvaer, Trond, Fabritius, Merete Kvamme, Elixhauser, Sophie, Ferrara, Annapia, Weber, Ryan and William, Laura ORCID: https://orcid.org/0000-0002-1985-7640 (2024) Indigenous people with disabilities in the arctic. The Polar Journal. ISSN 2154-896X (Print), 2154-8978 (Online) (doi:10.1080/2154896X.2024.2391216)

assessments

attachment

attainment

Spinks, Jenny and Mundair, Julie (2020) LevelUp for student transition and retention. In: SHIFT 2020: 'Teaching and Assessment', 10th Jan, 2020, University of Greenwich, London; and online.

attitude

Sahadev, Sunil, Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Kannangara, Lakmini N. ORCID: https://orcid.org/0000-0002-1990-8719 and Ritchie, Brent W. ORCID: https://orcid.org/0000-0003-1540-9389 (2023) Disaster planning intentions of tourism accommodation managers: understanding the influence of past disaster experience and disaster management training. Journal of Travel Research (JTR), 63 (1). pp. 175-194. ISSN 0047-2875 (Print), 1552-6763 (Online) (doi:10.1177/00472875221145129)

authentic experience

Zhong, Lina, Zhu, Mengyao, Li, Meiling, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Yang, Liyu (2024) Play alone or play together? A comparative study of single- and multi-person interactions in virtual tourism. Journal of Hospitality and Tourism Technology. ISSN 1757-9880 (doi:10.1108/JHTT-02-2024-0074)

autoethnography

Bali

Liestiandre, Hanugerah Kristiono, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083, Yasa, Ni Nyoman Kerti, Sukawati, Tjok Gd Raka and Sukaatmadja, I. Putu Gde (2024) The impact of a local well-being philosophy on revisit intentions to Bali among digital nomads. Tourism and Hospitality, 5 (4). pp. 1099-1124. ISSN 2673-5768 (Online) (doi:10.3390/tourhosp5040062)

behavioral intention

Beijing

Zhong, Lina, Liu, Jiating, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Yang, Liyu (2024) Peking duck, anyone? An analysis of international tourist food perceptions and influence factors. International Journal of Gastronomy and Food Science, 37:100980. ISSN 1878-450X (doi:10.1016/j.ijgfs.2024.100980)

belonging

Mundair, Julie and Spinks, Jenny (2025) Transition: using NextLevel to develop a sense of belonging amongst University of Greenwich students. Compass: Journal of Learning and Teaching In Higher Education, 17 (2). pp. 15-19. ISSN 2044-0081 (doi:10.21100/compass.v17i2.1553)

Spinks, Jenny and Mundair, Julie (2024) NextLevel: Academic success through community and belonging. In: SHIFT 2024: 'Inclusive Higher Education: Myths and Realities', 10th - 11th Jan, 2024, University of Greenwich, London.

big data

blogging the menopause

Darmon, Keren ORCID: https://orcid.org/0009-0002-1679-3589 (2025) Time to change the 'change': stigma and support in blogs about the menopause. Gender a výzkum / Gender and Research, 25 (2). pp. 93-116. ISSN 2570-6578 (Print), 2570-6586 (Online) (doi:10.13060/gav.2024.016)

body positive advertisement

Bhattacharjee, Debashree Roy ORCID: https://orcid.org/0000-0002-6710-2111, Pradhan, Debasis ORCID: https://orcid.org/0000-0002-2982-7971, Kuanr, Abhisek ORCID: https://orcid.org/0000-0002-7118-7672 and Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202 (2024) Perfectly imperfect: how body-positive advertisements in social media foster consumer engagement. Journal of Advertising. pp. 1-20. ISSN 0091-3367 (Print), 1557-7805 (Online) (doi:10.1080/00913367.2024.2306422)

border-crossings

boundary

Garsten, Nicky, Cronin, Bruce ORCID: https://orcid.org/0000-0002-3776-8924 and Howard, Jane (2024) An exploration of PR Week UK’s framing of specialist PR identities (1985-2010). Public Relations Review, 50 (4):102468. ISSN 0363-8111 (Print), 1873-4537 (Online) (doi:10.1016/j.pubrev.2024.102468)

brand authenticity

brand globalness

brand management

brand psychological ownership

Roy Bhattacharjee, Debashree, Kuanr, Abhisek ORCID: https://orcid.org/0000-0002-7118-7672, Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Pradhan, Debasis ORCID: https://orcid.org/0000-0002-2982-7971 and Moharana, Tapas Ranjan ORCID: https://orcid.org/0000-0002-5758-9333 (2023) How does self-congruity foster customer engagement with global brands? Examining the roles of psychological ownership and global connectedness. International Marketing Review, 40 (6). pp. 1480-1508. ISSN 0265-1335 (Print), 1758-6763 (Online) (doi:10.1108/IMR-09-2022-0206)

business transformation

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Prayag, Girish, Meera, S., Vinodan, A. and Shyju, P. J. (2024) Organizational resilience and recovery of tour operators: towards a challenge-metamorphosis Model. Tourism Recreation Research. ISSN 0250-8281 (Print), 2320-0308 (Online) (doi:10.1080/02508281.2024.2413833)

capital investment

Riaz, Yasir and Abdullah, Iqra (2022) Vineyard or olive garden: an investment decision. Emerging Markets Case Studies, 12 (2). pp. 1-26. ISSN 2045-0621 (Online) (doi:10.1108/EEMCS-09-2021-0293)

career barriers

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Calinaud, Valentine and Baum, Tom (2024) Too many barriers to overcome? Career challenges of women in the UK hospitality industry. International Journal of Tourism Research, 26 (4):e2726. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2726)

career disablers

challenge metamorphosis

change

Gull, Maleehah, Noor, Khalil Md and Abdullah, Iqra (2023) Moderating role of team sensemaking between the relationship of change-oriented leadership behaviours and project team performance. Middle East Journal of Management (MEJM), 10 (6). pp. 687-703. ISSN 2050-3636 (Print), 2050-3644 (Online) (doi:10.1504/MEJM.2022.10050559)

chatgpt

child-wellbeing

Ghaderi, Zahed, Bagheri, Fatemeh, Mahmoodifard, Fatemeh and Mohammadi, Zohre ORCID: https://orcid.org/0000-0003-3795-1400 (2024) Exploring children's well-being through their drawings. Anatolia: An International Journal of Tourism and Hospitality Research. ISSN 1303-2917 (Print), 2156-6909 (Online) (doi:10.1080/13032917.2024.2404910)

children travel

China

Chinese communities in the UK

Gong, Qian Sarah, Gao, Zhenghan, Somerville, Ian, Steele, Circle, Wang, Dian ORCID: https://orcid.org/0000-0003-1162-4903 and Zhou, Huiyu (2024) Communicating COVID-19 vaccine information to Chinese communities in the UK: knowledge, information sources and trust. BMJ Public Health, 2:e000658. ISSN 2753-4294 (Online) (doi:10.1136/bmjph-2023-0006588)

Chinese food

circular economy

Weghmann, Vera (2024) Waste to energy: a privatised false solution. In: Buxton, Nick, (ed.) Energy, Power and Transition: 2024 State of Power. Transnational Institute (TNI), Amsterdam, The Netherlands, pp. 139-147.

city image

city marketing

clan culture

cluster analysis

Sahadev, Sunil ORCID: https://orcid.org/0000-0001-9648-8079, Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202 and Mukherjee, Avinandan (Avi) (2020) Segmenting excessive alcohol consumers: implications for social marketing. IIM Kozhikode Society & Management Review, 9 (2). pp. 213-225. ISSN 2277-9752 (Print), 2321-029X (Online) (doi:10.1177/2277975220913366)

coaching

cognition–affect–behavior (CAB) model

Cao, Jian, Qiu, Hongliang, Morrison, AlastairM. ORCID: https://orcid.org/0000-0002-0754-1083 and Guo, Yingzhi (2024) The effect of pro-environmental destination image on resident environmental citizenship behavior: the mediating roles of satisfaction and pride. Land, 13 (7):1075. ISSN 2073-445X (Online) (doi:10.3390/land13071075)

collaboration

Spinks, Jenny and Mundair, Jules (Julie) (2024) Taking students to the NextLevel: collaboration and a sense of belonging. In: Advance HE Teaching and Learning Conference 2024, 2nd - 4th July 2024, Nottingham Trent University, Nottingham.

Spinks, Jenny and Mundair, Julie (2020) LevelUp for student transition and retention. In: SHIFT 2020: 'Teaching and Assessment', 10th Jan, 2020, University of Greenwich, London; and online.

community conservation

Dong, Qian, Zhang, Bo, Cai, Xiaomei, Wang, Xiaoqian and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2024) Does the livelihood capital of rural households in national parks affect intentions to participate in conservation? A model based on an expanded Theory of Planned Behavior. Journal of Cleaner Production, 474:143604. ISSN 0959-6526 (Print), 1879-1786 (Online) (doi:10.1016/j.jclepro.2024.143604)

company research

Weghmann, Vera, Lobina, Emanuele ORCID: https://orcid.org/0000-0003-4774-0308 and Adam, Al-Hassan (2024) French early child education and care companies. Report. European Public Service Union (EPSU), Brussels; London.

competence

Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Frech, Bernadette, Leeflang, Peter S.H., Kim, Young-Ah and Higson, Helen (2022) Understanding how satisfactory service relationships can be mutually beneficial in the Higher Education context. European Journal of Marketing (EJM), 57 (2). pp. 562-598. ISSN 0309-0566 (Online) (doi:10.1108/EJM-05-2021-0345)

competitive psychological climate

Sahadev, Sunil ORCID: https://orcid.org/0000-0001-9648-8079, Chang, Kirk ORCID: https://orcid.org/0000-0002-5689-7780, Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Kim, Ji-Hee, Ahmed, Tanveer and Kitchen, Philip ORCID: https://orcid.org/0000-0002-3128-9527 (2023) Psychological empowerment and creative performance: mediating role of thriving and moderating role of competitive psychological climate. Journal of Business Research, 170:114310. ISSN 0148-2963 (Print), 1873-7978 (Online) (doi:10.1016/j.jbusres.2023.114310)

confidence

confidence cult

Kohrs, Kirsten ORCID: https://orcid.org/0000-0003-4302-833X and Gill, Rosalind (2021) Confident appearing: revisiting 'gender advertisements' in contemporary culture. In: Baxter, Judith and Angouri, Jo, (eds.) The Routledge Handbook of Language, Gender and Sexuality. Routledge Handbooks in Applied Linguistics . Routledge, Abingdon, Oxfordshire. ISBN 978-1138200265 (doi:10.4324/9781315514857)

consumer engagement

consumption emotions

Chang, Jennifer Yee-Shan, Lim, Xin-Jean, Luo, Xi, Cheah, Jun-Hwa, Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 and Hall, C. Michael (2024) Modelling generation Z tourists' social responsibility toward environmentally responsible behaviour: the role of eco-travel cravings. International Journal of Tourism Research, 26 (4):e2695. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2695)

consumption values

Tunc, Ezgi and Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 (2024) Consumption values affecting purchase intention for Green restaurants. In: ATLAS Annual Conference 2024, 25th - 28th June 2024, Breda, Netherlands. (Unpublished)

content analysis

contractual governance

Haq, Saif Ul, Gu, Dongxiao, Liang, Changyong and Abdullah, Iqra (2019) Project governance mechanisms and the performance of software development projects: moderating role of requirements risk. International Journal of Project Management, 37 (4). pp. 533-548. ISSN 0263-7863 (Print), 1873-4634 (Online) (doi:10.1177/21582440231200319)

coping

Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 (2022) Impact of locus-of-control on crowding perceptions and coping behaviour. In: 20th APacCHRIE Virtual Conference: Creating Tourism Sustainability in Challenging Times, 23rd - 25th May 2022, Kuala Lumpur, Malaysia. (Unpublished)

Covid 19

Mundair, Julie and Rapley, Eve ORCID: https://orcid.org/0000-0002-7672-6129 (2021) Has the pandemic made us better personal tutors. In: GBS Learning and teaching festival 2021: “Inspiring Teaching in a Blended Learning Environment”, 24th June, 2021, University of Greenwich, London; and online.

COVID-19

Covid-19 vaccine

CPD

Bayoumi-Stefanovic, Nevin and Mundair, Julie (2023) CPD Corner: "You are a Supah-Tutah" [Professional and wellbeing session UKAT]. In: Learning and Teaching Festival 2023: "Business Education – Into the Future", 22nd June, 2023, University of Greenwich, London.

Reilly, Dawn ORCID: https://orcid.org/0000-0003-2317-4700, Bayoumi-Stefanovic, Nevin and Mundair, Julie (2022) Professional and wellbeing session: CPD corner. In: GBS Learning and teaching festival 2022: Business Education Without Boundaries, 23rd June, 2022, University of Greenwich, London.

creative performance

creativity

Abdullah, Iqra and Gull, Maleehah (2024) Interplay of personality traits, emotional intelligence and innovative behaviour among the leaders. Middle East Journal of Management, 11 (3). pp. 233-259. ISSN 2050-3636 (Print), 2050-3644 (Online) (doi:10.1504/MEJM.2024.138321)

crisis management

critical hospitality

cross-cultural research

crowding

Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 (2020) A methodological review of perceived crowding research in recreation and tourism. In: West Federation Chrie Conference Proceedings. West Federation Chrie - The Collins College of Hospitality Management, California State Polytechnic University, Pomona, p. 25.

cultural and creative products

Li, Zhao, Shu, Shujin, Shao, Jun ORCID: https://orcid.org/0000-0002-1647-7116, Booth, Elizabeth and Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2021) Innovative or not? The effects of consumer perceived value on purchase intentions for the Palace Museum’s cultural and creative products. Sustainability, 13 (4):2412. pp. 1-19. ISSN 2071-1050 (Print), 1937-0709 (Online) (doi:10.3390/su13042412)

cultural factors

Salimon, Maruf Gbadebo ORCID: https://orcid.org/0000-0002-9071-7579, Aliyu, Olayemi Abdullateef, Yusr, Maha Mohammed and Perumal, Selvan (2021) Smartphone banking usage in Nigeria: gamification, technology acceptance and cultural factors empirical perspectives. Electronic Journal of Information Systems in Developing Countries, 87 (4):e12174. ISSN 1681-4835 (Online) (doi:10.1002/isd2.12174)

customer engagement

customer engagement behaviors

customer knowledge management

Yusr, Maha Mohammed, Mokhtar, Sany Sanuri Mohd, Perumal, Selvan and Salimon, Maruf ORCID: https://orcid.org/0000-0002-9071-7579 (2021) The impact of customer knowledge management, TQM and marketing capabilities on product innovation performance of malaysian SMEs: an empirical study. International Journal of Innovation Science, 14 (2). pp. 316-338. ISSN 1757-2223 (Print), 1757-2231 (Online) (doi:10.1108/IJIS-03-2021-0053)

customer satisfaction

dark triad

Borghi, Matteo and Ratcharak, Phatcharasiri ORCID: https://orcid.org/0000-0002-0421-3332 (2025) Deceptive minds in digital spaces: the influence of the dark triad on posting fake online reviews. Psychology and Marketing. pp. 1-14. ISSN 0742-6046 (Print), 1520-6793 (Online) (doi:10.1002/mar.22212)

destination image

Dogru-Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 and Tütüncü, Özkan (2024) Impacts of the terrorist attacks and political incidents in major cities on the tourism industry: Evidence from the tourism managers in Turkey. Cities, 153:105255. ISSN 0264-2751 (Print), 1873-6084 (Online) (doi:10.1016/j.cities.2024.105255)

Vlachos, Peter ORCID: https://orcid.org/0000-0002-4870-9006 (ed.) (2024) Imagining Ukraine: Past and Future. Writings and Images from the Ukraine-UK Academic Exchange Project 2023. University of Greenwich, London. (Unpublished)

destination management organisations

Zentveld, Elisa, Labas, Alan, Edwards, Steve and Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083 (2022) Now is the time: VFR travel desperately seeking respect. International Journal of Tourism Research, 24 (3). pp. 385-399. ISSN 1099-2340 (Print), 1522-1970 (Online) (doi:10.1002/jtr.2509)

destination marketing organisations

destination quality

digital detoxification

digital marketing education

Murekian, Octavio (2024) Fostering meta-skills in digital marketing education through a technology-enhanced classroom. In: Learning & Teaching Festival 2024 (LTF2024) - The Big Picture: Meta-learning, 20th June 2024, University of Greenwich, London. (Unpublished)

digital nomads

digital tools

digital twining

disability

William, Laura ORCID: https://orcid.org/0000-0002-1985-7640, Pauskat, Birgit and Corby, Susan ORCID: https://orcid.org/0000-0002-7702-3425 (2022) Representative bureaucracy and disabled employees in the British public sector. International Public Management Journal. ISSN 1096-7494 (Print), 1559-3169 (Online) (doi:10.1080/10967494.2022.2086951)

disaster cognition

disaster management planning

diversity

DMO

drawing

E-loyalty

Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Sahadev, Sunil, Leeflang, P. S. H. and Purani, Keyoor (2020) New insights into E-loyalty of internet banking users in an emerging market context: a multilevel analysis. Information Systems Frontiers, 23 (6). pp. 1521-1536. ISSN 1387-3326 (Print), 1572-9419 (Online) (doi:10.1007/s10796-020-10046-z)

E-satisfaction

early childcare education and care

eco-travel craving

education

Thakur, Prachi, Manfreda, Anita and Ye, Isabella Qing ORCID: https://orcid.org/0000-0002-4835-0881 (2025) Playful pedagogy and gamification: developing reflective practitioners in tourism and hospitality education. In: Fang, Marcela, Williams, Kim, Morrison, Alison and Harkison, Tracy, (eds.) Rethinking Hospitality and Tourism Education: Disruptors and Transformations. Aspects of Tourism, 101 . Channel View Publications, Bristol, UK, pp. 150-164. ISBN 978-1845419424; 978-1845419448 (In Press)

educational development

elaboration likelihood model

electronic word of mouth

emotional intelligence

employee engagement

Bhattcharjee, Amitabh, Chakraborty, Shreyashi ORCID: https://orcid.org/0000-0003-3021-6622 and Elembilassery, Varun (2024) Enforced work-from-home and its impact on psychological conditions: a qualitative investigation in India. Journal of Asia Business Studies. ISSN 1558-7894 (doi:10.1108/JABS-09-2023-0386)

employment relations systems

Pannini, Elisa ORCID: https://orcid.org/0000-0001-8258-5986 (2024) Book review on Trade unions in the European Union. Edited by Jeremy Waddington, Torsten Müller and Kurt Vandaele. Bruxelles: Peter Lang, 2023. British Journal of Industrial Relations (BJIR), 62. pp. 902-903. ISSN 0007-1080 (Print), 1467-8543 (Online) (doi:10.1111/bjir.12826)

employment tribunals

empowerment

Nayan, Fatima Kanis ORCID: https://orcid.org/0009-0009-0492-0764, Sarker, Md. Atiqur Rahman and Haque, A K M Ahasanul (2024) Empowering female doctors for Sustainable Health Management in Bangladesh: a spiritual perspective. In: Islam, Rafikul, Zailani, Suhaiza and Ahmed, Selim, (eds.) Islamic Operations Management: Theories and Applications. Routledge - Taylor and Francis, London and New York, pp. 322-341. ISBN 978-1032266077; 978-1003289050 (doi:10.4324/9781003289050)

empty self

engineering

Catalina, Carlos A., García-Herrero, Susana, Cabrerizo, Elvira, Herrera, Sixto, García-Pineda, Santiago, Mohamadi, Fatemeh ORCID: https://orcid.org/0000-0001-9583-7855 and Marsical, M.A. (2020) Music distraction among young drivers: analysis by gender and experience. Journal of Advanced Transportation, 2020:6039762. ISSN 0197-6729 (Print), 2042-3195 (Online) (doi:10.1155/2020/6039762)

Febres, Juan Diego, Mohamadi, Fatemeh ORCID: https://orcid.org/0000-0001-9583-7855, Mariscal, Miguel. A., Herrera, S. and García-Herrero, Susana (2019) The role of journey purpose in road traffic injuries: a Bayesian network approach. Journal of Advanced Transportation, 2019:6031482. ISSN 0197-6729 (Print), 2042-3195 (Online) (doi:10.1155/2019/6031482)

environmentally friendly tourism behaviours

environmentally responsible behaviour

Europe

events

McKenna, Brad, Cai, Wenjie and Tuunanen, Tuure (2024) Editorial. Transforming to a sustainable visitor economy with Information Systems. Information Systems Journal (ISJ). ISSN 1350-1917 (Print), 1365-2575 (Online) (doi:10.1111/isj.12573)

evidence

Lethbridge, Jane ORCID: https://orcid.org/0000-0002-0094-9967 (2024) Evidence for a new social contract – the role of welfare professionals. In: European Group for Public Administration (EGPA) 2024 CONFERENCE, PERMANENT STUDY GROUP XX: Welfare State Governance and Professionalism, 04-06 Sep 2024, Athens, Greece. (Unpublished)

excessive alcohol consumption

face to face

facilitating conditions

fairness in reward allocation

fake reviews

fast food restaurants

Incardona, Giuseppe, Gebbels, Maria ORCID: https://orcid.org/0000-0001-9623-2655 and Nguyen, Thi Hong Hai ORCID: https://orcid.org/0000-0003-1826-4904 (2024) Millennial’s intentions to buy plant-based alternatives: insights for quick-service restaurants. Hospitality Insights, 8 (1). pp. 11-13. ISSN 2537-9267 (Online) (doi:10.24135/hi.v8i1.169)

felt obligation

female doctors

financial analysis

Riaz, Yasir and Abdullah, Iqra (2022) Vineyard or olive garden: an investment decision. Emerging Markets Case Studies, 12 (2). pp. 1-26. ISSN 2045-0621 (Online) (doi:10.1108/EEMCS-09-2021-0293)

financial management

Riaz, Yasir and Abdullah, Iqra (2022) Vineyard or olive garden: an investment decision. Emerging Markets Case Studies, 12 (2). pp. 1-26. ISSN 2045-0621 (Online) (doi:10.1108/EEMCS-09-2021-0293)

food and beverage industry

Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 (2022) Yiyecek Icecek Hizmetlerinde Surdurulebilir Tuketici Davranislari (Sustainable Consumer Behaviour in Food and Beverage Industry). In: Okat, Cinucen and Koc, Pelin, (eds.) Sustainable Food and Beverage Services Management. Detay Yayincilik, pp. 215-249. ISBN 9786052546765

food attractiveness

Chang, Janet, Morrison, Alastair ORCID: https://orcid.org/0000-0002-0754-1083, Chang, T.-Y. and Chen, D. Z.-Y. (2021) Does a healthy diet travel? Motivations, satisfaction, and loyalty with plant-based food dining at destinations. British Food Journal, 123 (12). pp. 4155-4174. ISSN 0007-070X (doi:10.1108/BFJ-12-2020-1121)

food perceptions

France

Bellego, Maxime, Doellgast, Virginia and Pannini, Elisa ORCID: https://orcid.org/0000-0001-8258-5986 (2023) From Taylorism to teams: organisational and institutional experimentation at France Télécom. Transfer: European Review of Labour and Research, 29 (3). pp. 355-370. ISSN 1024-2589 (Print), 1996-7284 (Online) (doi:10.1177/10242589231179169)

frontline employee

Sahadev, Sunil ORCID: https://orcid.org/0000-0001-9648-8079, Wood, Geoffrey ORCID: https://orcid.org/0000-0001-9709-1823, Arshad Khan, Muhammad, Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202 and Demirbag, Mehmet (2024) Justice, jealousy and performance: evidence from neo-feudal Pakistan. Journal of Business Research, 183:114847. ISSN 0148-2963 (Print), 1873-7978 (Online) (doi:10.1016/j.jbusres.2024.114847)

gamification

Gen Z

Gen-AI

gender

gender advertisments

gender equality

gender role stress

genetically modified food

global brands

global connectedness

global identity

Goffman

GOLD

Green restaurants

HE

health management style

hierarchy culture

Higher Education

Guandalini, Ilaria ORCID: https://orcid.org/0000-0001-9154-4334, Mundair, Julie and Kelly, Catherine ORCID: https://orcid.org/0000-0002-7776-1874 (2021) Professional and wellbeing session: Wellbeing corner. In: GBS Learning and teaching Festival 2021: “Inspiring Teaching in a Blended Learning Environment”, 24th June, 2021, University of Greenwich, London; and online.

Higher Education service

Higher Education Support

Holling Loop

home

hospitality

human capital

human resource management

Akhtar, Junaid and Abdullah, Iqra (2023) Meritocracy or aristocracy: appraising the performance appraisal systems. Emerald Emerging Markets Case Studies, 13 (1). pp. 1-23. ISSN 2045-0621 (doi:10.1108/EEMCS-06-2022-0216)

humour

Mohamadi, Fatemeh ORCID: https://orcid.org/0000-0001-9583-7855 (2020) Sense of humour and its effects on Great Britain’s destination image. In: Debating boundaries in an interdisciplinary style - London Festival of Architecture, 1st - 30th June 2020, University of Westminster - London. (Unpublished)

identity and framing

implicit advertising strategy

implicit personality

inclusive education

India

industrial democracy

Pannini, Elisa ORCID: https://orcid.org/0000-0001-8258-5986 (2025) Chapter 10. Organising marginalised workers: Unions’ contribution to democracy and progressive politics. In: Mattoni, Alice, (ed.) Handbook of Progressive Politics. Political Science and Public Policy 2025 . Edward Elgar Publishing, Northampton, Massachusetts, US, pp. 159-174. ISBN 978-1800880634; 978-1800880641 (doi:10.4337/9781800880641.00018)

inequality

influencing factors

information sources

Information Systems

inhospitable spaces

innovation

Mundair, Julie (2023) MS Teams and Personal Tutoring. In: Personal Tutoring Symposium 2023: Academic and Learning Enhancement (ALE), 1st November, 2023, University of Greenwich, London.

Parveen, Shazia, Abdullah, Iqra, Qureshi, Muhammad Imran, Farooq, Muhammad Umar and Qayuum, Shazia (2023) Reconnoitering the nexus between organizational culture and open innovation systems. SAGE Open, 13 (4). pp. 1-16. ISSN 2158-2440 (Online) (doi:10.1177/21582440231200319)

innovation value

innovative behaviour

intangible cultural–heritage

international marketing

internet banking

interpersonal deception theory

Iran

IT industry

Izmir

Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 (2023) SWOT analysis in destination planning: a systematic literature review on Izmir. Tourism Academic Journal, 10 (2). pp. 265-284. ISSN 2149-1690 (Online)

job involvement

Malhotra, Neeru ORCID: https://orcid.org/0000-0002-1351-9202, Sahadev, Sunil and Sharom, Nur Qamarina (2020) Organisational justice, organisational identification and job involvement: the mediating role of psychological need satisfaction and the moderating role of person-organisation fit. The International Journal of Human Resource Management, 33 (8). pp. 1526-1561. ISSN 0958-5192 (Print), 1466-4399 (Online) (doi:10.1080/09585192.2020.1757737)

job performance

justice

knowledge

language

leadership

LevelUp

Spinks, Jenny and Mundair, Julie (2020) LevelUp for student transition and retention. In: SHIFT 2020: 'Teaching and Assessment', 10th Jan, 2020, University of Greenwich, London; and online.

literature review

lived experience

livelihood capital

locus-of-control

machiavellianism

malaysian SMEs

management education

marginalised workers

market culture

market share

marketing capabilities

media richness

mental imagery

meta-skills

microaggressions

millennials

motivations

multi-crisis destination index

multi-crisis destinations

multimodality

narcissism

national culture

national identities

national park

NextLevel

non-citizen residents

None

Morrison, Alastair M. ORCID: https://orcid.org/0000-0002-0754-1083 (2022) Editorial: Land issues and their impact on tourism development. Land, 11 (5):658. pp. 1-6. ISSN 2073-445X (Online) (doi:10.3390/land11050658)

NWOM

online identity

online purchasing

online survey

open innovation systems

open systems

opportunism

organisational behaviour

organisational identification

organisational injustice

organising

organizational culture

organizational performance

orientalism

Palace Museum (Forbidden City)

pandemic

perceived attractiveness

perceived crowding

Dogru Dastan, Humeyra ORCID: https://orcid.org/0000-0002-3595-1274 (2020) When the destination is crowded: the impact of traveler’s personality on tourist experience. In: American Association of Geographers: 2020 Virtual Annual Meeting, 6th - 10th April 2020, Denver, Colarado, USA.

perceived support

perceived value

perceptions

performance

performance measurement

PERMA model

person-organisation fit

Personal Tutoring

Mundair, Julie (2023) MS Teams and Personal Tutoring. In: Personal Tutoring Symposium 2023: Academic and Learning Enhancement (ALE), 1st November, 2023, University of Greenwich, London.

personality

personality traits

photo elicitation method

plant-based food dining

playful pedagogy

positive emotions

post-conflict resolution

price discrimination

private equity

privatisation

pro-environmental destination image

product innovation performance

professional practice

Mundair, Julie (2023) MS Teams and Personal Tutoring. In: Personal Tutoring Symposium 2023: Academic and Learning Enhancement (ALE), 1st November, 2023, University of Greenwich, London.

programme leaders

project performance

protected area

psychological availability

psychological empowerment

psychological meaningfulness

psychological need satisfaction

psychological safety

psychopathy

psychosocial health

public relations

public sector

public services

purchase behaviour

purchase intention

purchase intentions

quantity

recognition

reconstruction

recovery

recreation

recycling

reflective practitioners

relational governance

relational pedagogy

representative bureaucracy

requirements risk

resident environmental citizenship behavior

resident pride

resident satisfaction

resilience

Resource-Based View (RBV)

responsible marketing

retention

Spinks, Jenny and Mundair, Julie (2020) LevelUp for student transition and retention. In: SHIFT 2020: 'Teaching and Assessment', 10th Jan, 2020, University of Greenwich, London; and online.

revisit intentions

road traffic

road traffics

rural tourism

satisfaction and loyalty

segmentation

self-congruity theory

sense of belonging

sense of community

service recovery

small businesses

Riaz, Yasir and Abdullah, Iqra (2022) Vineyard or olive garden: an investment decision. Emerging Markets Case Studies, 12 (2). pp. 1-26. ISSN 2045-0621 (Online) (doi:10.1108/EEMCS-09-2021-0293)

smartphone banking usage

social contract

social exchange theory

social image

social impacts

Ye, Isabella Qing ORCID: https://orcid.org/0000-0002-4835-0881 (2024) Book review: A Research Agenda for the Social Impacts of Tourism. Tourism Management, 107:105054. ISSN 0261-5177 (Print), 1879-3193 (Online) (doi:10.1016/j.tourman.2024.105054)

social marketing

social media

social networks

social partnership

social sustainability

specialization

spirituality

stimulus-organism-response (S-O-R)

structural assurance

structural problems political problems

student learning

Studiosity

Studiosity+

support

supporting students

sustainability

Sustainable consumption

Sustainable Development Goals

Sustainable Health Management (SHM)

sustainable livelihoods approach

sustainable management

SWOT analysis

Taiwan

teaching and learning approaches

team performance

teams

technology

technology acceptance

technology-enhanced classroom

telecommunications

telepresence

terrorism

Theory of Planned Behavior

Theory of Planned Behavior (TPB)

thriving

tourism

tourism accommodation industry

tourism crises

tourism crisis

tourism destination image

tourism marketing

tourist behavior

tourist experience

TQM practices

trade publication

Trade unions

training

transition

Spinks, Jenny and Mundair, Julie (2020) LevelUp for student transition and retention. In: SHIFT 2020: 'Teaching and Assessment', 10th Jan, 2020, University of Greenwich, London; and online.