big data

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

culture

Ying, Shun, Wang, Wanfei, Mejia, Cynthia, Wang, Youcheng, Qi, Xiaoguang and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2020) Independent travelers’ niche hotel booking motivations: the emergence of a hybrid cultural society. International Journal of Hospitality Management, 89:102573. ISSN 0278-4319 (doi:https://doi.org/10.1016/j.ijhm.2020.102573)

dissatisfaction

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

hybrid motivation

Ying, Shun, Wang, Wanfei, Mejia, Cynthia, Wang, Youcheng, Qi, Xiaoguang and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2020) Independent travelers’ niche hotel booking motivations: the emergence of a hybrid cultural society. International Journal of Hospitality Management, 89:102573. ISSN 0278-4319 (doi:https://doi.org/10.1016/j.ijhm.2020.102573)

netnography

Ying, Shun, Wang, Wanfei, Mejia, Cynthia, Wang, Youcheng, Qi, Xiaoguang and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2020) Independent travelers’ niche hotel booking motivations: the emergence of a hybrid cultural society. International Journal of Hospitality Management, 89:102573. ISSN 0278-4319 (doi:https://doi.org/10.1016/j.ijhm.2020.102573)

niche hotel market

Ying, Shun, Wang, Wanfei, Mejia, Cynthia, Wang, Youcheng, Qi, Xiaoguang and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2020) Independent travelers’ niche hotel booking motivations: the emergence of a hybrid cultural society. International Journal of Hospitality Management, 89:102573. ISSN 0278-4319 (doi:https://doi.org/10.1016/j.ijhm.2020.102573)

satisfaction

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

social media

Ying, Shun, Wang, Wanfei, Mejia, Cynthia, Wang, Youcheng, Qi, Xiaoguang and Chan, Jin Hooi ORCID: 0000-0002-6275-9763 (2020) Independent travelers’ niche hotel booking motivations: the emergence of a hybrid cultural society. International Journal of Hospitality Management, 89:102573. ISSN 0278-4319 (doi:https://doi.org/10.1016/j.ijhm.2020.102573)

text mining

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)

word frequency

Ying, Shun, Chan, Jin Hooi ORCID: 0000-0002-6275-9763 and Qi, Xiaoguang (2020) Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis. International Journal of Contemporary Hospitality Management, 32 (10). pp. 3249-3269. ISSN 0959-6119 (doi:https://doi.org/10.1108/IJCHM-02-2020-0129)