Items where Author is "Reeves, Rachel"

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affective components Bias (epidemiology) career decisions England ethnic variations factor analysis Health care surveys/methods hospital ownership hospitals Hospitals/ standards imental health service Inpatient survey inpatients intentions to quit job satisfaction London Mental health services Mental ill-health National Health Service national patient survey programme NHS nurse retention nurses Patient experience Patient feedback Patient satisfaction Patient satisfaction/statistics and numerical data Patient satisfaction/statistics and numerical data – Hospitals/standards – Health care surveys/methods – Bias (epidemiology) – Questionnaires Patient surveys patient-centred care Peer support public–private sector differences Quality improvement quality of health care Questionnaires Randomised controlled trial Recovery relational components Self-management Service users UK workplace violence

Number of items: 50.

affective components

West, Elizabeth, Reeves, Rachel and Barron, David Nicholas (2007) Tied to the job: affective and relational components of nurse retention. Journal of Health Services Research and Policy, 12 (Sup 1). pp. 46-51. ISSN 1355-8196 (Print), 1758-1060 (Online) (doi:10.1258/135581907780318419)

Bias (epidemiology)

West, Elizabeth, Barron, David N., Reeves, Rachel and Hawkes, Denise (2017) It takes patience and persistence to get negative feedback from patients. [Working Paper] (Unpublished)

career decisions

England

Raleigh, Veena S., Irons, Robert, Hawe, Emma, Scobie, Sarah, Cook, Adrian, Reeves, Rachel, Petruckevitch, Ann and Harrison, Juliette (2007) Ethnic variations in the experiences of mental health service users in England: results of a national patient survey programme. The British Journal of Psychiatry, 191 (4). pp. 304-312. ISSN 0007-1250 (Print), 1472-1465 (Online) (doi:10.1192/bjp.bp.106.032417)

ethnic variations

factor analysis

Reeves, Rachel, West, Elizabeth and Barron, David (2005) The impact of barriers to providing high-quality care on nurses' intentions to leave London hospitals. Journal of Health Services Research & Policy, 10 (1). pp. 5-9. ISSN 1355-8196 (Print), 1758-1060 (Online)

Health care surveys/methods

West, Elizabeth, Barron, David N., Reeves, Rachel and Hawkes, Denise (2017) It takes patience and persistence to get negative feedback from patients. [Working Paper] (Unpublished)

hospital ownership

Pérotin, Virginie, Zamora, Bernarda, Reeves, Rachel, Bartlett, Will and Allen, Pauline (2013) Does hospital ownership affect patient experience? An investigation into public–private sector differences in England? Journal of Health Economics, 32 (3). pp. 633-646. ISSN 0167-6296 (doi:10.1016/j.jhealeco.2013.03.003)

hospitals

Reeves, Rachel, West, Elizabeth and Barron, David (2013) Facilitated patient experience feedback can improve nursing care: a pilot study for a phase III cluster randomised controlled trial. BMC Health Services Research, 13:259. ISSN 1472-6963 (doi:10.1186/1472-6963-13-259)

Hospitals/ standards

West, Elizabeth, Barron, David N., Reeves, Rachel and Hawkes, Denise (2017) It takes patience and persistence to get negative feedback from patients. [Working Paper] (Unpublished)

imental health service

Inpatient survey

Reeves, Rachel and West, Elizabeth (2014) Changes in inpatients' experiences of hospital care in England over a 12-year period: a secondary analysis of national survey data. Journal of Health Services Research and Policy, 20 (3). pp. 131-137. ISSN 1355-8196 (Print), 1758-1060 (Online) (doi:10.1177/1355819614564256)

inpatients

intentions to quit

Ferns, Terry, West, Elizabeth and Reeves, Rachel (2008) Workplace violence and intentions to quit: results from a survey of London nurses. In: Needham, Ian, Kingma, Mireille, O'Brien-Pallas, Linda, McKenna, Kevin, Tucker, Rick and Oud, Nico, (eds.) Proceedings of the first International Conference on Workplace Violence in the Health Sector: Together, Creating a Safe Work Environment. KAVANAH / Kavanah, Dwingeloo & Oud Consultancy, Amsterdam, The Netherlands, pp. 73-74. ISBN 978-90-5740-0889

job satisfaction

London

Mental health services

Cyhlarova, Eva, Crepaz-Keay, David, Reeves, Rachel, Morgan, Kirsten, Iemmi, Valentina and Knapp, Martin (2015) An evaluation of peer-led self-management training for people with severe psychiatric diagnoses. Journal of Mental Health Training, Education and Practice, 10 (1). pp. 3-13. ISSN 1755-6228 (Print), 2042-8707 (Online) (doi:10.1108/JMHTEP-08-2014-0020)

Mental ill-health

National Health Service

national patient survey programme

NHS

nurse retention

nurses

Patient experience

Reeves, Rachel and West, Elizabeth (2014) Patient feedback as a way to improve quality of care. British Medical Journal (BMJ), 348 (apr29):g2953. ISSN 0959-8138 (Print), 1756-1833 (Online) (doi:10.1136/bmj.g2953)

Patient feedback

Patient satisfaction

Patient satisfaction/statistics and numerical data

West, Elizabeth, Barron, David N., Reeves, Rachel and Hawkes, Denise (2017) It takes patience and persistence to get negative feedback from patients. [Working Paper] (Unpublished)

Patient satisfaction/statistics and numerical data – Hospitals/standards – Health care surveys/methods – Bias (epidemiology) – Questionnaires

Barron, David N., West, Elizabeth, Reeves, Rachel and Hawkes, Denise ORCID: https://orcid.org/0000-0002-7305-3846 (2014) It takes patience and persistence to get negative feedback about patients’ experiences: a secondary analysis of national inpatient survey data. BMC Health Services Research, 14:153. ISSN 1472-6963 (Print), 1472-6963 (Online) (doi:10.1186/1472-6963-14-153)

Patient surveys

patient-centred care

Peer support

public–private sector differences

Quality improvement

quality of health care

Questionnaires

West, Elizabeth, Barron, David N., Reeves, Rachel and Hawkes, Denise (2017) It takes patience and persistence to get negative feedback from patients. [Working Paper] (Unpublished)