Items where Author is "Nguyen, Duy Tiep"
Duong, Quang ORCID: https://orcid.org/0000-0003-2108-2976, Zhou, Li
ORCID: https://orcid.org/0000-0001-7132-5935, Meng, Meng, Le, Thuy An Dang and Nguyen, Duy Tiep
(2025)
Striking the right balance: customising return policy leniency for managing customer online return proclivity and satisfaction.
Journal of Retailing and Consumer Services, 85:104315.
ISSN 0969-6989 (Print), 1873-1384 (Online)
(doi:10.1016/j.jretconser.2025.104315)
Duong, Quang Huy ORCID: https://orcid.org/0000-0003-2108-2976, Zhou, Li
ORCID: https://orcid.org/0000-0001-7132-5935, Meng, Meng, Nguyen, Truong Van, Ieromonachou, Petros
ORCID: https://orcid.org/0000-0002-5842-9585 and Nguyen, Duy Tiep
(2021)
Understanding product returns: a systematic literature review using machine learning and bibliometric analysis.
International Journal of Production Economics, 243:108340.
ISSN 0925-5273 (Print), 0925-5273 (Online)
(doi:10.1016/j.ijpe.2021.108340)