benefits realisation

Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:10.1108/03090591211245530)

benefits realization

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

critical pathway

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

critical success factors

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:10.1108/03090591211245530)

customer relationship management

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:10.1108/03090591211245530)

ERPII implementation

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

Norton, Andrew, Coulson-Thomas, Yvette, Coulson-Thomas, Colin and Ashurst, Colin (2012) Evaluating the training requirements of ERPII implementations. In: UK Academy for Information Systems Conference Proceedings 2012. United Kingdom Academy for Information Systems (UKAIS), Oxford, UK.

Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:10.1108/03090591211245530)

ERPII implementation training

Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:10.1108/03090591211245530)

evaluation

Norton, Andrew, Coulson-Thomas, Yvette, Coulson-Thomas, Colin and Ashurst, Colin (2012) Evaluating the training requirements of ERPII implementations. In: UK Academy for Information Systems Conference Proceedings 2012. United Kingdom Academy for Information Systems (UKAIS), Oxford, UK.

implementation lifecycle

Norton, Andrew Lawrence, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2013) Ensuring benefits realisation from ERP II: the CSF phasing model. Journal of Enterprise Information Management, 26 (3). pp. 218-234. ISSN 1741-0398 (doi:10.1108/17410391311325207)

Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:10.1108/03090591211245530)

training requirements

Norton, Andrew, Coulson-Thomas, Yvette, Coulson-Thomas, Colin and Ashurst, Colin (2012) Evaluating the training requirements of ERPII implementations. In: UK Academy for Information Systems Conference Proceedings 2012. United Kingdom Academy for Information Systems (UKAIS), Oxford, UK.

Norton, Andrew Lawson, Coulson-Thomas, Yvette May, Coulson-Thomas, Colin Joseph and Ashurst, Colin (2012) Delivering training for highly demanding information systems. European Journal of Training and Development, 36 (6). pp. 646-662. ISSN 2046-9012 (doi:10.1108/03090591211245530)