Article

Hines, Peter, Tortorella, Guilherme Luz, Antony, Jiju, Romero, David, Walsh, Aidan, Taylor, Darrin, Alves, Anabela Carvalho, Bertolini, Massimo, Caiado, Rodrigo, Demeter, Krisztina, Dinis-Carvalho, José, Ferreira, Luís Pinto, Fettermann, Diego, Filho, Moacir Godinho, Gaiardelli, Paolo, Howe, Graham, Inan, Guven Gurkan, Kumar, Maneesh, Le, Chi Hieu ORCID: https://orcid.org/0000-0002-5168-2297, Magnani, Florian, Maqueira, Juan Manuel, Mula, Josefa, Packianather, Michael, Peças, Paulo, Pereira, Maria Teresa Ribeiro, Powell, Daryl, Prashar, Anupama, Rehman, Masood Ur, Vieira De Sá, José Carlos, Saabye, Henrik, Erol, Selim, Teixeira, Leonor and Zak, Helen (2025) A global industrial perspective on Lean Industry 4.0: a qualitative wide-angle lens approach. Production Planning and Control. ISSN 0953-7287 (Print), 1366-5871 (Online) (doi:10.1080/09537287.2025.2509143)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Shyju, P.I, Singh, Kunawar, Bharadwaj, Rahul, Rai, Somesh and Antony, Jiju (2021) Service quality and customer satisfaction in hospitality, leisure, sport and tourism: an assessment of research in Web of Science. Journal of Quality Assurance in Hospitality & Tourism. pp. 1-27. ISSN 1528008X (Print), 1528-0098 (Online) (doi:10.1080/1528008X.2021.2012735)

Kokkranikal, Jithendran ORCID: https://orcid.org/0000-0003-0103-562X, Antony, Jiju, Kosgi, Hasib and Losekoot, Erwin (2013) Barriers and challenges in the application of Six Sigma in the hospitality industry: Some observations and findings. International Journal of Productivity and Perfomance Management, 6 (3). pp. 317-322. ISSN 1741-0401 (doi:10.1108/17410401311309203)