Australia; Canada; Lean; Process improvement; Public hospitals; Workplace change.

Leggat, Sandra G., Stanton, Pauline, Bamber, Greg J., Bartram, Timothy, Gough, Richard, Ballardie, Ruth, GermAnn, Kathy and Sohal, Amrik (2017) New development: 4P recommendations for implementing change, from research in hospitals. Public Money & Management, 38 (1). pp. 45-50. ISSN 0954-0962 (Print), 1467-9302 (Online) (doi:https://doi.org/10.1080/09540962.2017.1389534)

Keywords: human resource management; lean management; lean thinking; process improvement; research agenda

Bamber, Greg J., Stanton, Pauline, Bartram, Timothy and Ballardie, Ruth (2014) Human resource management, Lean processes and outcomes for employees: towards a research agenda. The International Journal of Human Resource Management, 25 (21). pp. 2881-2891. ISSN 0958-5192 (Print), 1466-4399 (Online) (doi:https://doi.org/10.1080/09585192.2014.962563)

Medical professionals; Workplace innovation; Organizational change; Accident and Emergency (A&E) departments

Bartram, Timothy, Stanton, Pauline, Bamber, Greg J. ORCID: 0000-0001-6646-3065 , Leggat, Sandra G., Ballardie, Ruth and Gough, Richard (2018) Engaging professionals in sustainable workplace innovation: Medical doctors and institutional Work. British Journal of Management, 31 (1). pp. 42-55. ISSN 1045-3172 (Print), 1467-8551 (Online) (doi:https://doi.org/10.1111/1467-8551.12335)

Process redesign, Emergency department, Emergency services, Lean Six Sigma, Quality of care, Human resource management, Quality, Business process re-engineering

Leggat, Sandra G., Gough, Richard, Bartram, Timothy, Stanton, Pauline, Bamber, Greg J., Ballardie, Ruth and Sohal, Amrik (2016) Process redesign for time-based emergency admission targets. Journal of Health Organization and Management, 30 (6). pp. 939-949. ISSN 1477-7266 (doi:https://doi.org/10.1108/JHOM-08-2015-0114)

empowerment; hospitals; Lean Six Sigma; process improvement; work intensification

Stanton, Pauline, Gough, Richard, Ballardie, Ruth, Bartram, Timothy, Bamber, Greg J. and Sohal, Amrik (2014) Implementing lean management/Six Sigma in hospitals: beyond empowerment or work intensification? The International Journal of Human Resource Management, 25 (21). pp. 2926-2940. ISSN 0958-5192 (Print), 1466-4399 (Online) (doi:https://doi.org/10.1080/09585192.2014.963138)

healthcare workers; mental health; psychosocial risks; work-related stress; global healthcare workforce crisis; international case studies

Ballardie, Ruth, Tartanaglu-Bennett, Safak and Weghmann, Vera (2023) Mental health and public sector healthcare: international case studies. Project Report. Public Services International (PSI), Geneva, Switzerland.

higher education, managerialism, power, resistance, technology, lecture capture

Rumyantseva, Nataliya ORCID: 0000-0001-9795-2590 , Ballardie, Ruth and Alahakone, Ratnesvary (2022) Managerialism and academic professional autonomy – power and resistance in the UK universities: the case of lecture capture policies before and during Covid-related shift to online learning. Project Report. SRHE, London.