case study analysis, collaborative services, collaborative teaching, customer experience, freeware, hardware and software, higher education, higher education institutions, IT resources, minimal cost, teaching and learning, video (web) conferencing, web conferencing

Nielsen, D., Yahya, Y., White, A. and Zhou, Li ORCID: https://orcid.org/0000-0001-7132-5935 (2011) Using freeware for collaborative service delivery in higher education - a case study analysis. In: Proceedings of the 2011 International Conference on Electrical Engineering and Informatics, ICEEI 2011. IEEE Computer Society, Piscataway, USA, pp. 1-8. ISBN 9781457707537 (doi:10.1109/ICEEI.2011.6021804)

co-creation, curricula, teaching and learning, VLE

Nielsen, Doreen and Yahya, Yazrina (2014) Co-creating and mapping curricula to the VLE. Procedia Technology, 11. pp. 710-717. ISSN 2212-0173 (doi:10.1016/j.protcy.2013.12.249)

converging technologies, course delivery, delivery methods, end users, HEI, higher education institutions, teaching and learning, technical capacity, technical skills, technology change

Nielsen, D., White, A.S. and Zhou, L. ORCID: https://orcid.org/0000-0001-7132-5935 (2011) The VLE as the converging platform. In: Proceedings of the 2011 International Conference on Electrical Engineering and Informatics, ICEEI 2011. IEEE Computer Society, Piscataway, USA, pp. 1-6. ISBN 9781457707537 (Print), 9781457707520 (Online) (doi:10.1109/ICEEI.2011.6021642)

e-learning system, web-based learning, course support systems, VLE, virtual learning environment, flexible learning

Bak, Ozlem, Edmunds, Mike, Nielsen, Doreen and Stair, Nola (2008) Web-based course support systems: an essential tool for supporting flexible learning environment. In: Database and Expert Systems Application, 2008. DEXA '08. 19th International Workshop on. IEEE Conference Publications . Institute of Electrical and Electronics Engineers, Inc., Piscataway, NJ, USA, pp. 427-430. ISBN 978-0-7695-3299-8 ISSN 1529-4188 (doi:10.1109/DEXA.2008.112)