Svotwa, Tendai Douglas and Du Plessis, Yvonne (2024) African Business Schools: do they promote entrepreneurship? In: 2nd Edition of International Conference on Sustainable Business Practices in a VUCA World, 9th - 10th May, 2024, International University of Rabat, Morocco. (In Press)

Roberts-Lombard, Mornay, Makanyeza, Charles, Jaiyeoba, Olumide and Svotwa, Tendai Douglas (2024) Revisiting the delight-loyalty link in a retail banking context-an emerging marketing perspective. African Journal of Economic and Management Studies. ISSN 2040-0705 (doi:https://doi.org/10.1108/AJEMS-06-2023-0211)

Aitana, Christine S. and Svotwa, Tendai Douglas (2024) Challenges facing Micro, S0mall and Medium Enterprises in accessing private equity and venture capital financing in Windhoek, Namibia. In: 17th International Business Conference (IBC). North-West University, South Africa, pp. 545-568. ISBN 978-079612665

Svotwa, Tendai Douglas and Du Plessis, Yvonne (2023) Business factors contributing to Zimbabwean Small and Medium Enterprises’ hostile survival: a qualitative study. In: 7th Biennial Conference: Transforming Organizations in the Digital Era: Dignity, Justice and Prosperity in Africa, 8th - 10th Jan, 2024, Stellenbosch University, Cape Town, South Africa. (Unpublished)

Svotwa, Tendai Douglas, Makanyeza, Charles and Wealth, Eukeria (2023) Advancing financial inclusion for women in Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion Regulatory Practices in SADC: Addressing Prospects and Challenges in the 21st Century. Routledge Studies on Law in Africa . Routledge - Taylor & Francis, Abington, Oxon; London; New York, pp. 128-145. ISBN 978-1003369400; 978-1032439150; 978-1032439167; 1032439157 (doi:https://doi.org/10.4324/9781003369400-8)

Wealth, Eukeria, Svotwa, Tendai Douglas and Makanyeza, Charles (2023) Financial inclusion and youth empowerment in Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Victor Tapiwa, (eds.) Financial Inclusion Regulatory Practices in SADC: Addressing Prospects and Challenges in the 21st Century. Routledge Studies on Law in Africa . Routledge, Abington, Oxon; London; New York, pp. 208-223. ISBN 978-1003369400; 978-1032439150; 978-1032439167; 1032439157 (doi:https://doi.org/10.4324/9781003369400-12)

Wealth, Eukeria, Svotwa, Tendai Douglas and Makanyeza, Charles (2023) Impact of financial education literacy and financial inclusion in Namibia. In: Chitimira, Howard and Warikandwa, Victor Tapiwa, (eds.) Financial Inclusion Regulatory Practices in SADC: Addressing Prospects and Challenges in the 21st Century. Routledge Studies on Law in Africa . Routledge - Taylor & Francis, Abington, Oxon; London; New York, pp. 76-89. ISBN 978-1003369400; 978-1032439150; 978-1032439167; 1032439157 (doi:https://doi.org/10.4324/9781003369400-5)

Svotwa, Tendai Douglas, Makanyeza, Charles, Mornay, Roberts-Lombard and Jaiyeoba, Olumide (2023) A relationship marketing perspective on delight, its antecedents and outcomes in a banking context. European Business Review, 35 (3). pp. 306-336. ISSN 0955-534X (Online) (doi:https://doi.org/10.1108/EBR-09-2022-0170)

Makanyeza, Charles, Wealth, Eukeria and Svotwa, Tendai Douglas (2023) Financial inclusion challenges and prospects during the Covid-19 pandemic: insights from Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion and Digital Transformation Regulatory Practices In Selected SADC Countries. Ius Gentium: Comparative Perspectives on Law and Justice 106. Ius Gentium: Comparative Perspectives on Law and Justice (106). Springer, Switzerland, pp. 275-287. ISBN 978-3031238635 (doi:https://doi.org/10.1007/978-3-031-23863-5_13)

Svotwa, Tendai Douglas, Makanyeza, Charles and Wealth, Eukeria (2023) Exploring digital financial inclusion strategies for urban and rural communities in Botswana, Namibia, South Africa and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion and Digital Transformation Regulatory Practices In Selected SADC Countries Ius Gentium: Perspectives on Law and Justice 106. us Gentium: Comparative Perspectives on Law and Justice (IUSGENT, volume 106), 106 (106). Springer, Cham, Switzerland, pp. 161-179. ISBN 978-3031238635; 978-3031238659; 978-3031238628 (doi:https://doi.org/10.1007/978-3-031-23863-5_8)

Svotwa, Tendai Douglas, Wealth, Eukeria and Makanyeza, Charles (2023) Policy and regulatory frameworks for financial inclusion in South Africa, Botswana, Namibia and Zimbabwe. In: Chitimira, Howard and Warikandwa, Tapiwa Victor, (eds.) Financial Inclusion and Digital Transformation Regulatory Practices in Selected SADC Countries. Ius Gentium: Comparative Perspectives on Law and Justice (IUSGENT, volume 106), 106 . Springer, Cham, Switzerland, pp. 351-374. ISBN 978-3031238635; 978-3031238659; 978-3031238628 (doi:https://doi.org/10.1007/978-3-031-23863-5_16)

Nzonzo, Jennifer, C., Du Plessis, Yvonne and Svotwa, Tendai Douglas (2022) Redefining human resource management's strategic role in a VUCA world: a talent wellness perspective. In: Africa Academy of Management: Management Praxis in the African Context: Sustainability, Responsibility and Ethics. Proceedings of the 6th Biennial Conference of the Africa Academy of Management, German University in Cairo (GUC), Cairo, 8th -11th Jan, 2023. 6th Biennial Conference of the Africa Academy of Management . Africa Academy of Management, Greensboro, NC, USA, pp. 209-230. ISBN 978-0991065042

Svotwa, Tendai Douglas, Jaiyeoba, Olumide, Roberts-Lombard, Mornay and Makanyeza, Charles (2022) Perceived access to finance, entrepreneurial self-efficacy, attitude toward entrepreneurship, entrepreneurial ability and entrepreneurial intentions: a Botswana youth perspective. SAGE Open, 12 (2). pp. 1-18. ISSN 2158-2440 (Online) (doi:https://doi.org/10.1177/21582440221096437)

Marandu, Edward, Mathew, Ivy Rose, Svotwa, Tendai Douglas, Machera, Robert and Jaiyeoba, Olumide (2022) Predicting students' intention to continue online learning post COVID-19 pandemic: extension of the unified theory of acceptance and usage of technology. Journal of Applied Research in Higher Education, 15 (3). pp. 681-697. ISSN 1758-1184 (Print), 2050-7003 (Online) (doi:https://doi.org/10.1108/JARHE-02-2022-0061)

Kapambwe, Moono, Jaiyeoba, Olumide, Svotwa, Tendai Douglas and Roberts-Lombard, Mornay (2022) Antecedents and outcome of innovative practices among small and medium enterprise service firms in Botswana. In: IBC 2021: 14th International Business Conference (IBC) Proceedings. North-West University, Potchefstroom, South Africa, pp. 342-357. ISBN 978-0620959339

Makanyeza, Charles, Svotwa, Tendai and Jaiyeoba, Olumide (2021) The effect of consumer rights awareness on attitude and purchase intention in the hotel industry: moderating role of demographic characteristics. Cogent Business and Management, 8 (1):1898301. pp. 1-18. ISSN 2331-1975 (Online) (doi:https://doi.org/10.1080/23311975.2021.1898301)

Jaiyeoba, Olumide, Svotwa, Tendai Douglas and Roberts-Lombard, Mornay (2020) Precursors and outcome of customer satisfaction/ delight in business-to-consumer relationships in Botswana. South African Journal of Business Management, 51 (1):a1809. pp. 1-11. ISSN 2078-5976 (Online) (doi:https://doi.org/10.4102/sajbm.v51i1.1809)

Svotwa, Tendai Douglas, Roberts-Lombard, Mornay and Jaiyeoba, Olumide (2020) Black Friday rituals, customer perceived value and loyalty among young adult consumers in South Africa: a Stimulus- Organism Response perspective. Cogent Business and Management, 7 (1):1793523. pp. 1-14. ISSN 2331-1975 (Online) (doi:https://doi.org/10.1080/23311975.2020.1793523)

Jaiyeoba, Olumide, Svotwa, Tendai Douglas and Makanyeza, Charles (2020) Black Friday shopping behaviour among generation Y consumers in Botswana: an application of the stimulus-organism response theory. African Journal of Business and Economic Research, 15 (4). pp. 45-69. ISSN 1750-4554 (Print), 1750-4562 (Online) (doi:https://doi.org/10.31920/1750-4562/2020/v15n4a3)

Svotwa, Tendai Douglas, Roberts-Lombard, Mornay and Jaiyeoba, Olumide (2019) Predicting entrepreneurial intentions from entrepreneurial self-efficacy and entrepreneurs’ personal characteristics: a Botswana perspective. In: International Conference on Business and Management Dynamics (ICBMD-2019). Managing business competitiveness in times of globalization . Cape Peninsula University of Technology, Cape Town, South Africa, pp. 384-396. ISBN 978-1928396178