Carvalho Da Silva, Ivo ORCID: https://orcid.org/0009-0006-0360-0572 (2026) Leadership rounding and patient experience: a service evaluation. Nursing Management. ISSN 1354-5760 (Print), 2047-8976 (Online) (In Press)

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Abstract

The aim of this service evaluation was to explore whether leadership rounding enhanced patient experience and enabled its real-time integration into routine nursing leadership practice. Using a Plan-Do-Study-Act (PDSA) approach, nurse leaders implemented leadership rounding to obtain first hand accounts of their patients’ care experiences. Findings suggest that leadership rounding contributed to improved leadership visibility and real time patient engagement, enabling earlier identification and timely resolution of concerns. Despite variable quantitative outcomes, the initiative supported a shift towards patient-centred leadership. Leadership rounding shows promise as a practical strategy to integrate patient voice into routine care.

Item Type:	Article
Uncontrolled Keywords:	leadership, patient experience, nursing leadership, service evaluation, patient-centred care, quality
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management R Medicine > R Medicine (General) R Medicine > RT Nursing
Faculty / School / Research Centre / Research Group:	Faculty of Education, Health & Human Sciences Faculty of Education, Health & Human Sciences > School of Health Sciences (HEA)
Last Modified:	08 Sep 2026 12:29
URI:	https://gala.gre.ac.uk/id/eprint/54305

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