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In the eye of the beholder: leader error orientation, employee perception of leader, and employee work-related outcomes

In the eye of the beholder: leader error orientation, employee perception of leader, and employee work-related outcomes

van Hooft, Edwin A. J. and Dimitrova, Nicoletta ORCID: 0000-0001-9147-7987 (2021) In the eye of the beholder: leader error orientation, employee perception of leader, and employee work-related outcomes. Academy of Management Discoveries. ISSN 2168-1007 (doi:https://doi.org/10.5465/amd.2019.0184)

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Abstract

Organizations, and the leaders within them, have been slow in adopting error management, an orientation that accepts error occurrence and focuses on correction and learning from errors. Image concerns are a potential barrier, specifically concerns about how a leader will be perceived by employees when adopting an error management orientation. In both an experimental study (Study 1; 73 student and non-student participants) and a field study (Study 2; 454 employees and 95 leaders) we explored the relationship between leaders’ perceived error orientation and employees’ perceptions of the warmth and competence of those leaders. Moreover, in Study 2 we extend our findings by testing the indirect effects of leader error orientation via perceived leader warmth and competence on indicators of employees’ work-related outcomes (i.e., job satisfaction, turnover intention, work engagement, and employee job performance). Our findings provide the first evidence to suggest that leaders should not be reluctant to apply error management in their practice as it offers benefits both for employees’ perception of leaders and for employees’ work-related outcomes. To inspire future research, based on previous theorizing and our findings, we propose an integrative theoretical model of the interindividual effects of leader error orientation on employee perceived leader warmth, competence, and work-related outcomes at both the individual and team levels.

Item Type: Article
Additional Information: This is a referred and published pre-print version of the manuscript. Although it is a preprint, it is fully published and available online on the publisher's site. - MP
Uncontrolled Keywords: error management, error avoidance, leader perception, warmth, competence, job satisfaction, turnover intentions, work engagement, job performance, work outcomes
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Faculty / School / Research Centre / Research Group: Faculty of Business
Faculty of Business > Department of Human Resources & Organisational Behaviour
Related URLs:
Last Modified: 15 Sep 2021 11:33
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
Selected for REF2021: None
URI: http://gala.gre.ac.uk/id/eprint/33864

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