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A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China

A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China

Lin, Yong ORCID: 0000-0001-7118-2946, Chen, Anlan, Yin, Yanhai, Li, Qing, Zhu, Qiaoni and Luo, Jing (2021) A framework for sustainable management of the platform service supply chain: An empirical study of the logistics sector in China. International Journal of Production Economics, 235:108112. ISSN 0925-5273 (doi:https://doi.org/10.1016/j.ijpe.2021.108112)

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Abstract

Platforms have become an effective means of innovation in the logistics sector. However, not all platform-based business models become a success. This research investigates how a platform strategy can lead to a sustainable managed platform service supply chain. Based on analysis of data collected within the logistics sectors in China, the research results propose a structural mapping of a platform service supply chain, which differs from the traditional service supply chain structure. This research develops a sustainable management framework for the platform service supply chain, including three key elements: mutual facilitation between platform and business ecosystem; strategic alignment among the structural elements; and a sustainable element including value co-creation, co-opetition and dynamic configuration. The paper also provides a summary of practical implications to guide practitioners in building a successful platform service supply chain and enacting effective management strategies.

Item Type: Article
Uncontrolled Keywords: Platform, service, supply chain, business ecosystem, sustainable management
Subjects: H Social Sciences > HB Economic Theory
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Systems Management & Strategy
Faculty of Business > Networks and Urban Systems Centre (NUSC)
Faculty of Business > Networks and Urban Systems Centre (NUSC) > Connected Cities Research Group
Last Modified: 29 Apr 2021 20:05
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
Selected for REF2021: None
URI: http://gala.gre.ac.uk/id/eprint/31927

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