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The Teletalker – A Design Researcher’s Tool to Explore Intergenerational Online Video Connectivity in-the-Wild

The Teletalker – A Design Researcher’s Tool to Explore Intergenerational Online Video Connectivity in-the-Wild

Markowski, Marianne ORCID: 0000-0003-4652-3168 (2020) The Teletalker – A Design Researcher’s Tool to Explore Intergenerational Online Video Connectivity in-the-Wild. Societies, 10 (1):25. ISSN 2075-4698 (Print), 2075-4698 (Online) (doi:https://doi.org/10.3390/soc10010025)

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Abstract

Although a fair amount of research around older adults’ perception of digital technology exists, there is only a moderate amount of research investigating older people’s reactions and sense-making in real-world contexts with emerging digital tools. This paper reports on the constructivist research approach used by the author, which initiated co-production with participants to gather older and younger adults’ reactions towards digital video connectivity during a series of design research interventions. For this, the author had built a research tool, the Teletalker kiosks (TT), which connected two locations using digital live video to provide a ‘window into the other space’. Participants, if they wished, could activate the volume with a designed mechanism aimed at non-computer literate people, which was used in order to speak to each other. The three connections were between an older people’s charity day centre and the university, between two locations at the university, and between two-day centres in the U.K. The returns collected revealed overall positive reactions towards video connectivity by younger adults and mixed reactions by older adults. The design for the volume mechanism did not work as expected for both groups. The interventions also brought out opinions and conformity dynamics within groups of older adults and attitudes by younger audiences towards older people. More research is needed to understand these reactions and attitudes in comparable contexts.

Item Type: Article
Additional Information: © 2020 by the author. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).
Uncontrolled Keywords: constructive design research; intergenerational communication; co-production; real environmental research; in-the-wild
Subjects: G Geography. Anthropology. Recreation > GE Environmental Sciences
Faculty / Department / Research Group: Faculty of Education, Health & Human Sciences
Faculty of Education, Health & Human Sciences > Department of Family Care & Mental Health
Last Modified: 11 Mar 2020 17:02
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
URI: http://gala.gre.ac.uk/id/eprint/27344

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