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Co-creation of value by universities and prospective students: towards an informed decision-making process

Co-creation of value by universities and prospective students: towards an informed decision-making process

Hinson, Robert and Mogaji, Emmanuel ORCID: 0000-0003-0544-4842 (2019) Co-creation of value by universities and prospective students: towards an informed decision-making process. In: Mogaji, Emmanuel ORCID: 0000-0003-0544-4842, Maringe, Felix and Hinson, Robert, (eds.) Higher Education Marketing in Africa - Explorations on Student Choice. Springer, Cham, Switzerland. (In Press)

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Abstract

African Universities are making an effort to offer values and enhance the human resources and development of the continent. Also, there are growing demands for higher education places on the continent. This paper offers a theoretical insight into the value delivery systems of the Universities and the factors influencing choice. The chapter is theoretically positioned to recognise the co-creation of value between the University and prospective students. University is delivering value through their teaching, curriculum relevance and development courses. They offer values with regards to education for enhancing human resources of a country and research making impacts in the society. Prospective students engaging with these values through their decision-making process is however essential, presenting a common ground for informed decision making which is anchored on information provided by the Universities and information processing by the students. African Universities must make information readily available to prospective students in order to make an informed decision. This chapter extends theoretical knowledge on value creation, student choice and marketing of higher education. Implications for managers with regards to the value audit, communication and engagement are also presented.

Item Type: Book Section
Uncontrolled Keywords: universities, students, value, co-creation, Africa, student choice
Subjects: H Social Sciences > H Social Sciences (General)
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Marketing, Events & Tourism
Last Modified: 03 Dec 2019 16:22
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: None
Selected for GREAT 2019: None
URI: http://gala.gre.ac.uk/id/eprint/26163

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