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Behind the wheel: What drives the effects of error handling?

Behind the wheel: What drives the effects of error handling?

Dimitrova, Nicoletta ORCID: 0000-0001-9147-7987, Van Hooft, Edwin A. J., Van Dyck, Cathy and Groenewegen, Peter (2017) Behind the wheel: What drives the effects of error handling? The Journal of Social Psychology, 157 (6). pp. 658-672. ISSN 0022-4545 (Print), 1940-1183 (Online) (doi:https://doi.org/10.1080/00224545.2016.1270891)

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Abstract

Existing research comparing error management (a strategy focusing on increasing the positive and decreasing the negative consequences of errors) to error prevention (a strategy focusing on working faultlessly), has identified error management as beneficial for multiple outcomes. Yet, due to various methodological limitations, it is unclear whether the effects previously found are due to error prevention, error management, or both. We examine this in an experimental study with a 2 (error prevention: yes vs. no)× 2 (error management: yes vs. no) factorial design. Error prevention had negative effects on cognition and adaptive transfer performance. Error management alleviated worry and boosted one’s perceived self-efficacy. Overall, the results show that error prevention and error management have unique outcomes on negative affect, self-efficacy, cognition, and performance.

Item Type: Article
Uncontrolled Keywords: Cognition; error; negative affect; performance; self-efficacy
Faculty / Department / Research Group: Faculty of Business
Faculty of Business > Department of Human Resources & Organisational Behaviour
Last Modified: 17 May 2019 14:06
Selected for GREAT 2016: None
Selected for GREAT 2017: None
Selected for GREAT 2018: GREAT a
Selected for GREAT 2019: GREAT 3
URI: http://gala.gre.ac.uk/id/eprint/18566

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